Department of the Prime Minister and Cabinet
Andrew Fisher Building 1 National Circuit, Barton,
Canberra, 2600, ACT,
Australia
Canberra, 2600, ACT,
Australia
61 2 6271-5111
Government
Department of the Prime Minister and Cabinet Technographics
Department of the Prime Minister and Cabinet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Department of the Prime Minister and Cabinet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1373 Department of the Prime Minister and Cabinet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Department of the Prime Minister and Cabinet has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, SAP HCM (HR) for Core HR in 2016, TechnologyOne OneCouncil SaaS ERP for Government ERP in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Department of the Prime Minister and Cabinet is running and its propensity to invest more and deepen its relationship with SAP , ServiceNow , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Department of the Prime Minister and Cabinet revenues, which have grown to $287.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Department of the Prime Minister and Cabinet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Department of the Prime Minister and Cabinet Tech Stack and Enterprise Applications
Department of the Prime Minister and Cabinet ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, the Department of the Prime Minister and Cabinet deployed SAP S/4 HANA as the core technology for the Government Enterprise Resource Planning program. SAP S/4 HANA in the ERP Financial category is positioned to deliver core back office business functions, with explicit emphasis on financial management, human resources, procurement services and consolidated reporting.
The GovERP implementation configures SAP S/4 HANA as the platform backbone, while the program architecture anticipates complementary edge solutions to supplement core capabilities. Functional coverage centers on financial processing, payroll and HR recordkeeping, procurement lifecycle and management reporting, reflecting ERP Financial category workflows and standard enterprise resource planning orchestration.
Funding in the 2021-22 Budget allocated Services Australia to design, build and operate the GovERP platform and to onboard the Shared Services Delivery Organisation and 14 client agencies as the initial use case. The Department of Finance retains strategic policy and governance responsibilities for the Shared Services Program, while the SDO will deliver shared corporate services to its client agencies. Other agencies are preparing business cases for broader adoption, and the Department of Industry, Science, Energy and Resources is collaborating with the Department of the Prime Minister and Cabinet, The Treasury and the Department of Agriculture, Water and the Environment on joint business cases for TechnologyOne and Aurion for small and medium agencies.
Governance reflects a shared services model with centralized policy oversight and an SDO operational delivery model, enabling staged onboarding and agency-specific edge solutions. The deployment narrative links Department of the Prime Minister and Cabinet SAP S/4 HANA ERP Financial to cross-agency back-office consolidation, consistent rollout planning and ongoing business case development for further agency adoption.
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Department of the Prime Minister and Cabinet HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, Department of the Prime Minister and Cabinet implemented SAP HCM (HR) as a Core HR initiative to consolidate core personnel and payroll controls across the organisation. The engagement targeted HR Corporate Branch processes and the employee population of roughly 2400 staff, aligning system configuration to enterprise agreement rules and payroll validation needs.
Configuration work verified Personnel Administration PA, Organisational Management OM, and Pay and conditions PY modules within SAP HR, and validated Employee and Manager Self Service roles delivered through the SAP NetWeaver Portal. Testing focused on business rules for employee entitlements, leave management, quota calculation, workflow routing and delegation frameworks to ensure policy aligned behavior in SAP HCM (HR).
The implementation included a data migration and payroll reconciliation dimension, validating the migration of HR and payroll records from Aurion into SAP for approximately 2400 PMC employees. Parallel payroll processing was coordinated between SAP and Aurion to compare pay results and isolate variances, and technical validation was performed in collaboration with Shared Services Centre technical resources to confirm employment condition configurations for 11 distinct enterprise agreements.
Governance and rollout readiness emphasized rigorous test management, led by a Senior Test Analyst and UAT Coordinator role that analysed requirements and design documents for 11 enterprise agreements. Detailed system and UAT test plans and scripts were prepared, and UAT sessions engaged business subject matter experts across the HR Corporate Branch to drive business validation and configuration sign off.
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HR Service Delivery | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2014 | 2014 |
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Department of the Prime Minister and Cabinet ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne OneCouncil SaaS ERP | Government ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, the Department of the Prime Minister and Cabinet implemented TechnologyOne OneCouncil SaaS ERP. The TechnologyOne OneCouncil SaaS ERP deployment addresses Government ERP requirements across the Department of the Prime Minister and Cabinet, centralizing core corporate finance and procurement processes and consolidating transactional and reporting workflows under a single SaaS platform.
The implementation configured TechnologyOne OneCouncil SaaS ERP with standard Government ERP functional components, including general ledger, accounts payable and receivable, procurement lifecycle management, asset register and maintenance, budgeting and financial reporting, and workflow automation for approvals and compliance. The deployment was executed as a cloud SaaS architecture with centralized configuration management, role based access controls and audit trails to support governance and financial controls within the agency, and TechnologyOne OneCouncil SaaS ERP was instrumented to support departmental operational and executive reporting needs.
Procurement and contract governance for ongoing SaaS supply is documented in Contract Notice CN4072075, published 28 June 2024, which records a limited tender award to Technology One Limited for a contract period 18 June 2024 to 17 June 2027 and a contract value of AUD 800,000. The contract notice records supplier details and notes that subcontractor information can be requested from the agency procurement contact, consistent with Commonwealth disclosure requirements, and indicates the engagement covers ICT software as a service subscription and associated deliveries by the supplier.
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Department of the Prime Minister and Cabinet Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Department of the Prime Minister and Cabinet CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center, Customer Experience | CRM |
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2018 | 2018 |
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Customer Engagement, Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Department of the Prime Minister and Cabinet ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2011 | 2011 |
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Department of the Prime Minister and Cabinet IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Department of the Prime Minister and Cabinet CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Department of the Prime Minister and Cabinet
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Department of the Prime Minister and Cabinet Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Department of the Prime Minister and Cabinet IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Department of the Prime Minister and Cabinet digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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FAQ - APPS RUN THE WORLD Department of the Prime Minister and Cabinet Technographics
Department of the Prime Minister and Cabinet is a Government organization based in Australia,
with around 1373 employees and annual revenues of $287.0 million.
Department of the Prime Minister and Cabinet operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP HCM (HR) and TechnologyOne OneCouncil SaaS ERP,
covering areas like ERP Financial, Core HR and Government ERP.
Department of the Prime Minister and Cabinet has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and TechnologyOne.
Department of the Prime Minister and Cabinet recently adopted applications including
Imperva Sonar in 2021, SAP S/4 HANA in 2020 and HROnboard in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Department of the Prime Minister and Cabinet’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Department of the Prime Minister and Cabinet’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Department of the Prime Minister and Cabinet technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.