AI Buyer Insights:

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

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● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

DFS
Location
1 Rockingham Way Redhouse Interchange Adwick Le Street,
Doncaster, DN6 7NA,
United Kingdom
Website
https://www.dfs.co.uk/
Phone
44 33 3999-9777
Artw industry
Retail
Employee
Revenue

DFS Technographics

DFS Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by DFS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3600 DFS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that DFS has purchased the following applications: Adyen for Payment Processing in 2022, Cornerstone Saba Lumesse TalentLink Recruitment for Applicant Tracking System in 2018, Vee24 Conversational AI and Chatbots for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems DFS is running and its propensity to invest more and deepen its relationship with Adyen , Cornerstone OnDemand , Vee24 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing DFS revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DFS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

DFS Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adyen Legacy Adyen Payment Processing ERP Financial Management n/a 2022 2022
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cornerstone OnDemand Legacy Cornerstone Saba Lumesse TalentLink Recruitment Applicant Tracking System HCM n/a 2018 2018
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Vee24 Legacy Vee24 Conversational AI and Chatbots Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, DFS implemented Vee24 Conversational AI and Chatbots to extend remote customer engagement across its United Kingdom retail operations, using the Chatbots and Conversational AI category to support e-commerce and sales CRM functions. The rollout was accelerated in 2020 in response to COVID-19, enabling agents to continue customer-facing work from home and to absorb higher contact volumes. Implementation included virtual viewings, video consultations, video chat, intelligent chatbots and a virtual showroom, configured to deliver omnichannel customer service across web and video channels. Vee24 Conversational AI and Chatbots was configured to route sessions to human agents for assisted sales, to surface product visualizations during consultations, and to automate common queries through conversational flows. Operational coverage focused on e-commerce and retail sales teams and contact center agents across the United Kingdom, supporting remote agents and showroom less selling workflows. The solution was integrated into e-commerce and CRM retail workflows to enable end to end sales conversations and order handling. Governance centered on rapid rollout and agent enablement, with process changes to support video consultations and omnichannel routing for higher volumes. The case write up reports notable customer satisfaction and average order value improvements following the deployment.
Natural Language Processing AI-Powered Application 2022 2022
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2019 2019
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2017 2017
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2019 2019
Content Management Content Management 2014 2014
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2016 2016
Product Information Management eCommerce 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Customer Experience CRM 2012 2012
Customer Experience CRM 2021 2021
Customer Support CRM 2021 2021
Customer Support CRM 2021 2021
Digital Advertising Platform CRM 2013 2013
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2016 2016
Tag Management CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2013 2013
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2003 2003
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at DFS
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by DFS Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD DFS Technographics

DFS is a Retail organization based in United Kingdom, with around 3600 employees and annual revenues of $500.0 million.

DFS operates a diverse technology stack with applications such as Adyen, Cornerstone Saba Lumesse TalentLink Recruitment and Vee24 Conversational AI and Chatbots, covering areas like Payment Processing, Applicant Tracking System and Chatbots and Conversational AI.

DFS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Adyen, Cornerstone OnDemand and Vee24.

DFS recently adopted applications including Adyen in 2022, Relative Insight AI text analysis Platform in 2022 and Google Cloud Platform (GCP) in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of DFS’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates DFS’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete DFS technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.