DHL UK
DHL UK Technographics
DHL UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DHL UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40000 DHL UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DHL UK has purchased the following applications: SAP Business Suite for ERP Financial in 2007, Oracle PeopleSoft HCM for Core HR in 2013, Workplace by Facebook for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DHL UK is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Totaljobs or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DHL UK revenues, which have grown to $20.59 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DHL UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DHL UK Tech Stack and Enterprise Applications
DHL UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business Suite | ERP Financial | ERP | n/a | 2007 | 2007 |
In 2007, DHL UK deployed SAP Business Suite as its ERP Financial platform. The implementation was executed inside Deutsche Post DHL Global Business Services to support consolidated finance operations and shared services across business units including DHL, Exel, Global Forwarding, and Mail.
SAP Business Suite was configured to centralize core financial capabilities typical of an ERP Financial environment, including general ledger, accounts payable, accounts receivable, treasury and tax process orchestration. The deployment also incorporated procurement workflow support aligned to SAP SRM and EBP capabilities to standardize purchase to pay and supplier management processes.
The program integrated SAP Business Suite with an ecosystem of existing enterprise applications, explicitly including SAP R3 ECC 6.0, SAP SRM/EBP 3.0 and 5.0, PeopleSoft 8.8, Kronos, ADP, IBX, Ariba, Perfect Commerce, Emptoris, DataCert, and Lease Harbor, across a mix of internally hosted and SaaS models. Integrations covered Finance Operations, Procurement, HR Operations, Real Estate, Legal, Insurance and Risk Management, Tax, and Treasury to support end to end record to report and shared service workflows.
Governance was run through the Global Business Services IT leadership model, where the VP CIO for Business IT Program Management partnered with business leaders to develop regional IT strategy and roadmaps for the Americas and align operational processes across functions. The initiative emphasized standardization of financial and procurement processes and centralized service delivery through the SAP Business Suite ERP Financial platform.
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ERP Financial | ERP |
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2025 | 2025 |
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Expense Management | ERP |
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2010 | 2010 |
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DHL UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2013 | 2013 |
In 2013 DHL UK implemented Oracle PeopleSoft HCM as its Core HR solution. The deployment focused on supporting HR Operations and shared services for business units identified in the program, including DHL, Exel, Global Forwarding, and Mail, and aligned to regional IT roadmaps coordinated through Global Business Services.
Oracle PeopleSoft HCM was configured to support core HR transactions, employee records and position management, benefits administration, and payroll interfacing, using standard PeopleSoft HCM functional workflows for staffing and personnel lifecycle management. Security and workflow controls were organized to enable shared services handling of HR case management and transaction processing.
Integration and technical architecture tied PeopleSoft HCM into an ecosystem that included SAP R3/ECC 6.0 for enterprise financial synchronization, Kronos and ADP for timekeeping and payroll feeds, and procurement and supplier platforms such as Ariba, Perfect Commerce, and Emptoris. The broader environment also reported connections to IBX, DataCert, and Lease Harbor, and was operated across a mix of internally hosted and SaaS models.
Governance and rollout were driven by a Global Business Services program office in partnership with business leaders, with regional program oversight responsibilities noted for the Americas by the VP/CIO for Business IT Program Management. The implementation prioritized standardized HR processes and shared services enablement across affected business functions, while integration orchestration linked Core HR to finance, procurement, and workforce management systems.
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Recruiting | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2011 | 2011 |
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DHL UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Workplace by Facebook | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, DHL UK integrated Workplace by Facebook into its Collaboration tooling and surfaced elements of the application on their website. The deployment targeted internal communications across DHL UK, supporting a workforce of 40,000 employees in the United Kingdom, positioning Workplace by Facebook as a central collaboration channel for employee engagement and corporate announcements.
Workplace by Facebook was configured to leverage Collaboration capabilities such as curated groups, an activity feed for news and announcements, and direct messaging to enable knowledge sharing and peer collaboration. The implementation included embedding Workplace by Facebook access points on the corporate site to surface community links and announcements, and administrative governance controls were applied to manage membership, content moderation, and information distribution consistent with enterprise communication workflows.
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DHL UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2007 | 2007 |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2018 | 2019 |
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DHL UK eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2007 | 2007 |
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DHL UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2011 | 2011 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2002 | 2002 |
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DHL UK Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2007 | 2007 |
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Supplier Relationship Management | Procurement |
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2007 | 2007 |
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Supplier Relationship Management | Procurement |
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2007 | 2007 |
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Supplier Relationship Management | Procurement |
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2007 | 2007 |
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DHL UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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DHL UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2017 | 2017 |
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DHL UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at DHL UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief Operations Officer - UK Ireland and Nordics | CXO | Finance | |
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CFO UK and Ireland | CXO | Finance | |
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CFO France DHL | CXO | Finance | |
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CIO UK & Ireland | CXO | IT | |
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IT Director - Transformation | Director | IT | |
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Vice President of Operations | VP | Operations | |
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CFO - Finance Transformation | CXO | Finance | |
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CIO Chief Development Office | CXO | IT | |
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Procurement and Business Development | Manager | Procurement | |
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Head of IT - Solutions Development | Director | IT | |
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VP IT & Business Change - NHS Supply Chain | VP | IT | |
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Director Of IT Supplier Management | Director | IT | |
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VP HR | VP | HR | |
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CIO UK & Ireland | CXO | IT | |
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Chief Operating Officer & Strategy Director | Director | Finance | |
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Vice President Human Resources - People Services - Shared Services | VP | HR | |
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Senior Director, Global HR Business Process Optimisation, Workforce Admin & Exit Process | Director | HR | |
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Apps Being Evaluated by DHL UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DHL UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DHL UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD DHL UK Technographics
DHL UK is a Transportation organization based in United Kingdom,
with around 40000 employees and annual revenues of $20.59 billion.
DHL UK operates a diverse technology stack with applications such as
SAP Business Suite, Oracle PeopleSoft HCM and Workplace by Facebook,
covering areas like ERP Financial, Core HR and Collaboration.
DHL UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Oracle and Facebook.
DHL UK recently adopted applications including
Oracle Cloud ERP in 2025, miniOrange Multi-Factor Authentication (MFA) in 2023 and Totaljobs in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DHL UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DHL UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DHL UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.