Cape Town, 7441,
South Africa
DigiOutsource Technographics
DigiOutsource Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DigiOutsource and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1786 DigiOutsource employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DigiOutsource has purchased the following applications: Atlassian Confluence for Collaboration in 2018, Kentico Xperience CMS for Web Content Management in 2019, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DigiOutsource is running and its propensity to invest more and deepen its relationship with Atlassian , Microsoft , Kentico Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DigiOutsource revenues, which have grown to $240.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DigiOutsource intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DigiOutsource Tech Stack and Enterprise Applications
DigiOutsource Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Confluence | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, DigiOutsource implemented Atlassian Confluence to provide Collaboration capabilities for enterprise knowledge management and internal documentation across the professional services firm. The deployment was positioned to centralize technical and delivery knowledge, standardize client-facing templates, and support collaborative content creation across teams.
Atlassian Confluence was configured with a space-based information architecture, standardized page templates and blueprints, global and space-level permission schemes, search indexing, and reusable macros to support repeatable documentation and engagement artifacts. Configuration work emphasized taxonomy and template libraries to reduce content drift and to accelerate onboarding of new authors and project teams.
DigiOutsource operates a web infrastructure on Google Cloud Platform, and Confluence provisioning was aligned with that cloud-hosted environment and the companys enterprise governance model. Operational governance included appointed space owners, content lifecycle policies, staged rollouts with targeted author training, and enforcement of access controls to maintain content quality and compliance.
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Collaboration | Collaboration |
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2020 | 2020 |
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DigiOutsource Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kentico Software | Legacy | Kentico Xperience CMS | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, DigiOutsource implemented Kentico Xperience CMS as its Web Content Management platform. Kentico Xperience CMS is used to manage the corporate website https://www.digioutsource.com/, centralizing content authoring, page templates, media library management and publishing workflows. The deployment focuses on public web content and digital experience delivery for the company’s marketing and client facing communications.
The implementation configures Kentico Xperience CMS capabilities common to Web Content Management, including WYSIWYG authoring, template based rendering, content staging and role based editorial workflows. Operational coverage centers on the corporate website and web marketing functions, consolidating editorial governance and content lifecycle management. Governance changes emphasize standardized approval and publishing processes administered through the CMS to support consistent content operations.
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DigiOutsource CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2022 | 2022 |
In 2022, DigiOutsource implemented Salesforce Sales Cloud to centralize commercial customer records and streamline lead handling in support of its Sales Automation,CRM,Sales Engagement objectives. The deployment of Salesforce Sales Cloud is surfaced on the DigiOutsource public website to capture inbound interest and feed structured leads into the CRM for immediate processing.
The implementation leverages core Salesforce Sales Cloud capabilities, configured for lead capture and assignment, account and contact management, opportunity and pipeline tracking, and sales engagement features such as templated communications and activity sequencing. System configuration emphasizes sales pipeline management and contact lifecycle orchestration to support repeatable qualification and opportunity progression workflows.
Website lead capture is integrated with Salesforce Sales Cloud routing rules and automated task generation to accelerate handoff to commercial and account management teams. Governance was established to standardize record ownership, lead qualification stages, and permission sets, aligning sales process definitions and data stewardship across the organization.
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DigiOutsource ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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DigiOutsource IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at DigiOutsource
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by DigiOutsource Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-02 | DigiOutsource | Evaluated | IBM | IBM Cognos TM1 | EPM | EPM |