DIMA
Transportweg 12,
Doetinchem, 7007 CN,
Netherlands
Doetinchem, 7007 CN,
Netherlands
31 31 436 5464
Professional Services
DIMA Technographics
DIMA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DIMA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 DIMA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DIMA has purchased the following applications: Exact Online for ERP Financial in 2020, Futy Leadbots for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DIMA is running and its propensity to invest more and deepen its relationship with Exact Software , Futy , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DIMA revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DIMA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DIMA Tech Stack and Enterprise Applications
DIMA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, DIMA implemented Exact Online as its ERP Financial application. The deployment uses Exact Online as a cloud hosted ERP Financial SaaS instance and is surfaced on the company website for core financial workflows. DIMA is a Netherlands based professional services firm with 10 employees, and Exact Online functions as the primary ledger and invoicing platform for the organization. Exact Online is explicitly provisioned to manage transactional accounting activity and invoice publishing through the site.
Configuration emphasized core ERP Financial capabilities common to small professional services firms, including accounts receivable invoicing, VAT reporting, and automated bank reconciliation. Operational coverage centers on finance and administrative functions, consolidating billing and bookkeeping responsibilities into a small central finance user model with role based access and online permission controls. Governance was structured around single tenant access management within Exact Online and process consolidation for invoice creation and posting. Integrations are limited to the company website for order capture and invoice delivery, and the implementation aligns with standard ERP Financial connectivity patterns for bank feeds and statutory reporting.
|
DIMA AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Futy | Legacy | Futy Leadbots | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, DIMA implemented Futy Leadbots on its public website as a customer-facing conversation layer. The deployment uses Futy Leadbots within the Chatbots and Conversational AI category to provide automated conversational engagement and structured lead capture for website visitors.
The implementation centers on in-browser chat widget delivery, cloud-hosted conversational logic, and configured conversational flows including intent detection, guided qualification, and form-based lead capture. Operational scope is focused on customer engagement and front-office business functions such as marketing and client intake, with governance kept lightweight to match DIMA's 10 person organizational scale. Futy Leadbots is instrumented as the primary Chatbots and Conversational AI interface on DIMA's site, supporting conversational workflows and handoff points for human follow up.
|
DIMA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, DIMA deployed Microsoft 365 as its Collaboration platform. The deployment is a cloud tenant based Microsoft 365 implementation that is surfaced on the company website, indicating organization wide use across the Netherlands based professional services firm with ten employees. Microsoft 365 is used for core Collaboration capabilities including Exchange Online for email, Microsoft Teams for meetings and chat, SharePoint Online for document libraries, OneDrive for file sync, and the Office application suite for productivity and authoring.
DIMA Microsoft 365 Collaboration supports business functions such as client communications, proposal authoring, internal project coordination, and remote meetings. Governance and operational controls are centered on tenant management, user provisioning, and basic security controls consistent with small firm deployments, with the operational scope covering all staff. The presence of Microsoft 365 on DIMAs website also implies integration of Microsoft 365 identity and content workflows with external facing touchpoints for client engagement.
|
DIMA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2022 | 2022 |
|
DIMA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
DIMA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2022 | 2022 |
|
DIMA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at DIMA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by DIMA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DIMA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DIMA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD DIMA Technographics
DIMA is a Professional Services organization based in Netherlands,
with around 10 employees and annual revenues of $1.0 million.
DIMA operates a diverse technology stack with applications such as
Exact Online, Futy Leadbots and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
DIMA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Exact Software, Futy and Microsoft.
DIMA recently adopted applications including
Futy Leadbots in 2022, CIVIC Ffora in 2022 and FreshDesk Customer Support in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DIMA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DIMA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DIMA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.