Philadelphia, 19124, PA,
United States
Discount Hydraulic Hose Technographics
Discount Hydraulic Hose Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Discount Hydraulic Hose and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Discount Hydraulic Hose employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Discount Hydraulic Hose has purchased the following applications: LiveHelpNow Live Chat for Chatbots and Conversational AI in 2013, Microsoft 365 for Collaboration in 2019, Miva Merchant for eCommerce in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Discount Hydraulic Hose is running and its propensity to invest more and deepen its relationship with LiveHelpNow , Microsoft , Miva or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Discount Hydraulic Hose revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Discount Hydraulic Hose intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Discount Hydraulic Hose Tech Stack and Enterprise Applications
Discount Hydraulic Hose AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHelpNow | Legacy | LiveHelpNow Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Discount Hydraulic Hose implemented LiveHelpNow Live Chat on its public website. The deployment is categorized under Chatbots and Conversational AI and positions LiveHelpNow Live Chat to handle customer service and online sales support functions. Deployment scale reflects a small business setup, with the application embedded as a site level chat widget rather than an enterprise messaging fabric.
Configuration focused on standard conversational modules such as an embedded chat widget, an internal agent console, canned responses, proactive chat invitations, visitor session tracking, and chat transcript capture. Integration is limited to embedding the LiveHelpNow Live Chat script into the front end of the company website, with operational routing to the firm’s internal agent console and email notifications. Governance and workflow emphasize lightweight administration, internal agent assignment among the small staff, basic reporting for chat logs, and incremental configuration managed directly by company personnel.
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Discount Hydraulic Hose Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Discount Hydraulic Hose implemented Microsoft 365 as its Collaboration platform. The company uses Microsoft 365 on their website and operates a cloud-hosted Microsoft 365 tenant that delivers standard Collaboration capabilities including Exchange Online email, SharePoint document libraries, Microsoft Teams communication, and OneDrive file synchronization.
Deployment focused on small-business configuration and centralized administration, with account provisioning and role based access managed through the Microsoft 365 admin center, shared mailbox and document permission models established to support sales, operations, and administrative functions. Discount Hydraulic Hose Microsoft 365 Collaboration supports internal communication and document management across the organization in the United States, with governance oriented toward centralized content storage, version control workflows, and permissions-driven collaboration rather than on premises infrastructure.
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Discount Hydraulic Hose eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Miva | Legacy | Miva Merchant | eCommerce | eCommerce | n/a | 2019 | 2019 |
In 2019, Discount Hydraulic Hose deployed Miva Merchant on its public website to operate direct online sales. Miva Merchant is used as the company eCommerce storefront and central order processing application, establishing the relationship Discount Hydraulic Hose Miva Merchant eCommerce online sales and order processing.
The implementation leverages standard eCommerce functional modules common to the Apps Category, including product catalog management, shopping cart and checkout workflows, order management and storefront content management, with Miva Merchant providing the administrative console and front end theming controls. Deployment is scoped to the corporate website and is managed by the small internal team responsible for catalog updates, order fulfillment and customer service, aligning online sales operations with the companys manufacturing and distribution activities. Governance and operational workflows are executed through the Miva Merchant back end, where inventory and pricing are maintained and transactional records are captured for downstream fulfillment.
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eCommerce | eCommerce |
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2022 | 2022 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2022 | 2022 |
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Discount Hydraulic Hose CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2010 | 2010 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Discount Hydraulic Hose PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Discount Hydraulic Hose IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Discount Hydraulic Hose CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Discount Hydraulic Hose
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Discount Hydraulic Hose Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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