Discovery Education
4350 Congress Street,,
Charlotte, 28209, NC,
United States
Charlotte, 28209, NC,
United States
1 800-323-9084
Professional Services
Discovery Education Technographics
Discovery Education Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Discovery Education and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1040 Discovery Education employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Discovery Education has purchased the following applications: Sage Intacct for ERP Financial in 2021, ADP Workforce Now for Core HR in 2021, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Discovery Education is running and its propensity to invest more and deepen its relationship with Sage , ADP , Pendo.io or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Discovery Education revenues, which have grown to $203.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Discovery Education intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Discovery Education Tech Stack and Enterprise Applications
Discovery Education ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Discovery Education deployed Sage Intacct. Sage Intacct is used on Discovery Education's website and functions as the organization’s ERP Financial solution, providing a cloud-native foundation for core financial management activities. The implementation aligns with ERP Financial capabilities including general ledger centralization, accounts payable and receivable workflows, revenue management, and financial reporting and analytics. Discovery Education surfaces Sage Intacct functionality through web-accessible finance workflows while maintaining the application as the authoritative financial system of record.
The deployment targets corporate finance and accounting operations, consolidating transactional finance and period close processes into Sage Intacct. Configuration emphasis focused on standard ERP Financial modules and automation of routine accounting entries and reporting processes, enabling finance teams to operate from a single financial platform. Governance centered on centralized financial controls and role-based access for web-exposed workflows, with the finance organization responsible for ongoing configuration and operational stewardship of Sage Intacct.
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Discovery Education HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, Discovery Education implemented ADP Workforce Now as its Core HR platform. ADP Workforce Now is referenced on Discovery Education's public website, indicating the application serves as a visible part of the companys HR technology footprint.
The deployment is consistent with Core HR implementations for a mid sized professional services organization with approximately 1,040 employees, and configuration efforts likely focused on centralizing HR information, payroll, benefits administration, and time and attendance capabilities common to the ADP Workforce Now suite. ADP Workforce Now is presented as the focal HRIS layer, supporting employee data management, compensation elements, and standard workforce management workflows.
Public site references imply employee facing access points and integration points between the corporate site and the HR platform, such as links for payroll or self service access. Operational coverage is oriented to US based HR operations, consolidating personnel records and standardizing HR workflows across departments, while governance would be expected to emphasize centralized data stewardship and role based access controls typical of Core HR deployments.
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Digital Adoption | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2009 | 2010 |
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Learning and Development | HCM |
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2024 | 2024 |
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Discovery Education AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Discovery Education implemented Salesforce Chat (formerly Salesforce Live Agent) as its Chatbots and Conversational AI solution to provide real-time conversational access for educators, administrators, and site visitors on its public website. The deployment positioned Salesforce Chat as the customer-facing conversational layer embedded in Discovery Education web pages, supporting synchronous agent interactions and automated visitor engagement workflows.
Configuration focused on conversational session management typical of Chatbots and Conversational AI deployments, including real-time agent handoff, pre-chat data capture, chat transcript recording, and proactive chat invitations. Salesforce Chat (formerly Salesforce Live Agent) was configured to surface contextual prompts and route live sessions to support personnel, aligning chat routing logic with customer support workflows and web engagement patterns.
Operational ownership rested with digital experience and customer support functions, with the chat widget embedded across targeted site areas to centralize incoming inquiries and coordinate agent response. Governance emphasized operational workflows for session handling and transcript retention, with the implementation scoped to the corporate web estate to standardize live conversational support across Discovery Education online properties.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Discovery Education Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Discovery Education Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Discovery Education CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2018 | 2018 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Discovery Education ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Discovery Education TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Discovery Education PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Discovery Education IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Discovery Education
| First Name | Last Name | Title | Function | Department | Phone | |
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Manager, Revenue and Receivables Accounting | Manager | Finance | |
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Accounts Receivable Specialist | Manager | Finance | |
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Manager, Accounting and Financial Reporting | Manager | Finance | |
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CFO | CXO | Finance | |
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Vice President, Direct to Consumer | VP | Customer Service | |
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Vice President, Partnerships & Business Development | VP | Sales | |
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Senior Manager of Customer Success | Manager | Customer Service | |
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Senior Customer Experience Manager | Manager | Customer Service | |
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Apps Being Evaluated by Discovery Education Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Discovery Education IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Discovery Education digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Discovery Education Technographics
Discovery Education is a Professional Services organization based in United States,
with around 1040 employees and annual revenues of $203.0 million.
Discovery Education operates a diverse technology stack with applications such as
Sage Intacct, ADP Workforce Now and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Discovery Education has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, ADP and Salesforce.
Discovery Education recently adopted applications including
Zeus Test Maverick in 2024, ProtonMail in 2022 and Sage Intacct in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Discovery Education’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Discovery Education’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Discovery Education technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.