DispatchHealth
3455 Ringsby Ct,
Denver, 80216, CO,
United States
Denver, 80216, CO,
United States
1 303-500-1518
Healthcare
DispatchHealth Technographics
DispatchHealth Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DispatchHealth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 DispatchHealth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DispatchHealth has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DispatchHealth is running and its propensity to invest more and deepen its relationship with Oracle , iCIMS , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DispatchHealth revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DispatchHealth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DispatchHealth Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, DispatchHealth implemented Oracle NetSuite ERP. The deployment centralized core financial operations under the ERP Financial category and established Oracle NetSuite ERP as the primary system of record for accounting and financial reporting.
The implementation emphasized standard financial modules, including general ledger, accounts payable, accounts receivable, billing, and cash management, configured to support consolidated chart of accounts, period close controls, and revenue management workflows appropriate to a healthcare services organization. Configuration work focused on transaction-level automation and accounting rules that align with recurring patient service billing and supplier payment processes.
Integrations were explicit and broad, linking Oracle NetSuite ERP with Adaptive Insights for planning and budgeting, Carta for equity management, Stampli for accounts payable automation, Expensify for employee expense capture, and TripActions for travel and expense data. These integrations synchronized vendor, transaction, and budgeting data between NetSuite and other company systems, improving data consistency across accounting and planning functions.
Governance and operational ownership were centralized within finance leadership, responsible for oversight of NetSuite, Adaptive Insights, Carta, Stampli, Expensify, and TripActions and for integration governance. Operational scope covered accounting, financial planning and analysis, and billing operations, with controls and master data management processes instituted to maintain financial integrity and cross-system reconciliation.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017 DispatchHealth implemented iCIMS Recruit Applicant Tracking System as their Applicant Tracking System, embedding the solution into the DispatchHealth careers site to centralize hiring processes for the company. The deployment supported recruiting and talent acquisition workflows for a U.S.-based workforce of approximately 900 employees, positioning iCIMS Recruit Applicant Tracking System as the primary system of record for applicant intake and job postings.
The implementation configured core Applicant Tracking System capabilities typical of iCIMS Recruit Applicant Tracking System, including branded career site integration, job requisition publishing, candidate profile capture, configurable applicant pipelines, interview scheduling, and offer workflow configuration. Recruiting teams used configurable stages and automated status transitions to standardize candidate progression, while built-in reporting and workflow controls were applied to support compliance and recruiter workload management.
Operational coverage focused on the recruiting and HR functions and was executed through the careers portal where job listings and candidate applications were hosted. The iCIMS Recruit Applicant Tracking System was used to capture candidate data from the public careers site and route applications into recruiter queues, enabling centralized applicant triage and collaborative review by hiring managers.
Governance for the implementation emphasized role based access controls, standardized recruiting workflows, and centralized data stewardship to maintain candidate privacy and hiring consistency. The deployment formalized recruiting process ownership within HR and talent acquisition, aligning career site operations with internal hiring governance and operational procedures.
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Payroll | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, DispatchHealth implemented Cisco Webex Meetings for Audio Video and Web Conferencing on their public website. Cisco Webex Meetings is being used to surface browser-based audio and video conferencing capabilities directly from the site, enabling real-time remote interaction via the Webex client and web join flows.
The implementation centers on standard Audio Video and Web Conferencing functional capabilities, including scheduled and ad hoc meetings, host controls, participant audio and video, screen sharing, and meeting recording and playback. Deployment architecture is oriented around cloud-hosted Cisco Webex Meetings instances that are embedded into web pages and exposed to both external users and internal staff, with administrative controls configured to manage hosts, attendees, and meeting policies.
Operational coverage is aligned with DispatchHealth clinical and operational teams, supporting clinician collaboration, care coordination workflows, and patient engagement touchpoints through the website. Governance and rollout responsibilities are positioned with centralized IT for configuration and policy enforcement, while clinical and operations stakeholders manage meeting usage and scheduling workflows.
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at DispatchHealth
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by DispatchHealth Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DispatchHealth IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DispatchHealth digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD DispatchHealth Technographics
DispatchHealth is a Healthcare organization based in United States,
with around 900 employees and annual revenues of $100.0 million.
DispatchHealth operates a diverse technology stack with applications such as
Oracle NetSuite ERP, iCIMS Recruit Applicant Tracking System and Cisco Webex Meetings,
covering areas like ERP Financial, Applicant Tracking System and Audio Video and Web Conferencing.
DispatchHealth has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, iCIMS and Cisco Systems.
DispatchHealth recently adopted applications including
Cisco Webex Meetings in 2021, Quantcast Measure in 2021 and Salesforce Pardot in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DispatchHealth’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DispatchHealth’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DispatchHealth technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.