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Docuten Tech Technographics
Docuten Tech Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Docuten Tech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Docuten Tech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Docuten Tech has purchased the following applications: Teamtailor ATS for Recruiting, Applicant Tracking System in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2022, Help Scout for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Docuten Tech is running and its propensity to invest more and deepen its relationship with Teamtailor , Cisco Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Docuten Tech revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Docuten Tech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Docuten Tech Tech Stack and Enterprise Applications
Docuten Tech HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Docuten Tech implemented Teamtailor ATS on its careers site and embedded the public careers portal at careers.docuten.com. The Teamtailor ATS deployment serves as the company's Recruiting,Applicant Tracking System for posting vacancies and collecting applications directly through the corporate website. Deployment is scoped to the People operations function at Docuten Tech, centralizing job posting, candidate intake, and initial screening workflows for a 40 person professional services firm.
Configuration emphasizes career site branding, configurable application forms, candidate pipelines and stage-based workflows typical of Recruiting,Applicant Tracking System platforms. The implementation of Teamtailor ATS enabled role-based recruiting access for HR users, structured interview stages and automated candidate communication to support end-to-end applicant tracking. Governance centered on People operations ownership of job templates and pipeline stages, with the careers site serving as the primary external sourcing channel for open roles.
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Docuten Tech Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, Docuten Tech implemented Cisco Webex Meetings on its website to provide live conferencing for client interactions and internal collaboration. The Cisco Webex Meetings deployment delivers Audio Video and Web Conferencing capabilities including browser-based join, HD video, screen sharing, recording, and meeting scheduling to support client engagements accessible directly from the corporate site.
The implementation is scoped to the 40-employee professional services firm in Spain, supporting client-facing teams as well as internal sales and professional services collaboration. Administration was configured with centralized account provisioning and standard Webex meeting host and guest controls, and the web-embedded meeting workflows enable external clients to join sessions from the Docuten site without separate desktop software installation.
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Collaboration | Collaboration |
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2016 | 2016 |
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Docuten Tech CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Help Scout | Legacy | Help Scout | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, Docuten Tech deployed Help Scout on their website to provide Customer Support. The deployment uses Help Scout as a cloud SaaS customer-facing channel embedded into the public site, routing inbound conversations into a centralized Help Scout workspace. Implementation emphasized conversational support, shared inbox workflows and customer profiles to consolidate email and web-originated requests.
Configuration focused on core Customer Support capabilities, including conversations, a shared inbox, a knowledge base for self-service content, customer profiles and automation rules to route and tag requests. Operational scope covered customer support and account management teams, with governance established around ticket ownership, tagging taxonomy and standardized response playbooks to ensure consistent handling of web-originated inquiries. The Help Scout implementation on Docuten Tech's website centralizes inbound web and email conversations in Help Scout and serves as the primary customer-facing support channel.
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Docuten Tech PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Docuten Tech IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Docuten Tech
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Docuten Tech Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-11-22 | Docuten Tech | Evaluated | Legacy Vendor | Legacy | Legacy System | Legacy |