Dollarama
5805 Royalmount Avenue,
Montreal, H4P 0A1, QC,
Canada
Montreal, H4P 0A1, QC,
Canada
1 514-737-1006
Retail
Dollarama Technographics
Dollarama Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dollarama and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24190 Dollarama employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dollarama has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, SAP HCM (HR) for Core HR in 2012, SAP Retail for Retail Management in 2007 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dollarama is running and its propensity to invest more and deepen its relationship with Oracle , SAP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dollarama revenues, which have grown to $3.21 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dollarama intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dollarama Tech Stack and Enterprise Applications
Dollarama ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Dollarama implemented Oracle NetSuite ERP. The deployment was focused on ERP Financial requirements, positioning Oracle NetSuite ERP as the central system for corporate finance and accounting.
The implementation encompassed general ledger, accounts payable, accounts receivable, fixed asset management and financial reporting modules, configured to support statutory reporting and entity consolidation. Configuration work included automated journal processing, period close workflows and a standardized chart of accounts to enforce accounting controls. Financial reporting capabilities were set up to produce period end statements and maintain audit trails.
Operational coverage emphasized corporate finance, accounting and procurement across Dollarama's Canadian operations, with role based access controls and centralized transaction processing. Governance centered on standardized financial workflows, approval hierarchies and month end close orchestration to align cross functional teams. Oracle NetSuite ERP was instrumented to provide centralized financial controls and traceability for audit and compliance needs.
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Dollarama HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2012 | 2013 |
In 2012, Dollarama implemented SAP HCM (HR) as a Core HR solution to consolidate payroll and human capital management. The implementation was part of a corporate initiative that also deployed Kronos to replace manual timesheets and modernize time management workflows.
The SAP HCM (HR) deployment centered on payroll processing, time management integration, vacation and absence workflow configuration, and expanded HRIS functionality for auditing and data integrity. Implementation activities included designing payroll rules, driving HRIS functional enhancements, and establishing auditing processes to ensure system accuracy.
Dollarama integrated an SAP/Kronos payroll architecture to support approximately 18,000 employees across 800 stores in all Canadian provinces, aligning time capture with payroll run processing and compliance workflows. The project positioned SAP HCM (HR) as the Core HR system of record, with the implementation team serving as the primary liaison between IT and business stakeholders.
Operational governance covered transformation of the payroll and benefits department, supervision of consultant deliverables, and change management to support HR teams, which required increased productivity and competencies and led to restructuring of services. Following core deployment, a business intelligence vision and an evaluation of an enterprise content management solution were initiated to enable senior management reporting and to automate employee lifecycle documentation.
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2018 | 2018 |
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Dollarama ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Retail | Retail Management | ERP Services and Operations | n/a | 2007 | 2007 |
In 2007, Dollarama implemented SAP Retail as part of a Retail Management initiative, with a Program Manager based in Montréal, QC responsible for developing and managing the project plan. The Program Manager for SAP Canada executed project governance activities including steering committee participation, regular project updates, and escalation management to surface and resolve implementation issues.
SAP Retail was configured to support core retail workflows and operational readiness, with the Program Manager directing creation of training materials for store and warehouse employees who would use the SAP Retail application. The narrative and role emphasize operational configuration and user enablement, reflecting typical Retail Management functional areas such as merchandising workflows, inventory stewardship, and store operations readiness.
The implementation work included active facilitation between business owners and project management to ensure clear ownership of project issues and alignment on operational responsibilities, extending coverage to store and warehouse operational teams. The program activities centered on preparing the organization to use SAP Retail, translating technical milestones into business readiness tasks for front line and distribution staff.
Governance was a primary control, the Program Manager provided senior management with direction on responsibilities and deliverables, and assisted leadership in understanding the business decisions required to guide the project and to communicate those decisions to employees and project teams. Escalation processes, steering committee reporting, and structured communication and training development were core elements of the rollout strategy for Dollarama SAP Retail in 2007.
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Dollarama Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Dollarama SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Advanced Planning and Scheduling | SCM |
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2015 | 2015 |
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Transportation Management | SCM |
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2020 | 2020 |
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Warehouse Management | SCM |
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2014 | 2014 |
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Dollarama EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Environmental, Social, and Governance (ESG) | EPM |
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2020 | 2020 |
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Dollarama ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Dollarama TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Dollarama PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Dollarama IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Dollarama CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Dollarama
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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VP Finance | VP | Finance | |
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VP of Operations | VP | Operations | |
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Senior Human Resources Advisor | Manager | HR | |
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COO | CXO | Finance | |
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Senior Director, Human Resources | Director | HR | |
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Apps Being Evaluated by Dollarama Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dollarama IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dollarama digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Dollarama Technographics
Dollarama is a Retail organization based in Canada,
with around 24190 employees and annual revenues of $3.21 billion.
Dollarama operates a diverse technology stack with applications such as
Oracle NetSuite ERP, SAP HCM (HR) and SAP Retail,
covering areas like ERP Financial, Core HR and Retail Management.
Dollarama has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and SAP.
Dollarama recently adopted applications including
SAP Commerce Cloud (ex Hybris) in 2022, Cloudflare CDN in 2021 and SAP Transportation Management in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dollarama’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dollarama’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dollarama technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.