Dong Tam Group
233 VND. Nguyen Van Luong, Ward 11, District 6,
Ho Chi Minh, 70000,
Vietnam
Ho Chi Minh, 70000,
Vietnam
84 28 3875 6536
Manufacturing
Dong Tam Group Technographics
Dong Tam Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dong Tam Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Dong Tam Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dong Tam Group has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, FreshDesk Customer Support for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dong Tam Group is running and its propensity to invest more and deepen its relationship with Oracle , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dong Tam Group revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dong Tam Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dong Tam Group Tech Stack and Enterprise Applications
Dong Tam Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2013 | 2014 |
In 2013 Dong Tam Group deployed Oracle E-Business Suite as its ERP Financial platform to centralize group finance and management accounting across its manufacturing subsidiaries. The implementation targeted finance and management accounting functions, positioning Oracle E-Business Suite to support consolidated reporting, period close, and management-level financial analysis for the Group.
Configuration emphasized core financial ledgers and transaction controls aligned with cost accounting. The deployment incorporated cost accounting workflows implementing both Actual costing and Standard Costing methods, revenue and costing data models, accounts receivable and accounts payable controls, and cash flow reporting. Oracle E-Business Suite was used to generate merged financial reports and maintain a revenue database and costing database for analytic and management purposes.
Operational coverage extended to the Group finance organization and chief accountants of sub-companies, with the ERP team and finance leads working together to develop a merge data report for consolidation. Monthly processes were instrumented to evaluate KPIs across sub-companies and the Group, including revenue, actual cost, inventory, and profit, and to control the age of receivables and payables.
Governance and process restructuring accompanied the technical deployment, including establishment of a dedicated management accounting department, standardized templates and reporting processes, and introduction of a cash flow report and debt recovery policy. The Oracle E-Business Suite implementation was thus embedded into revised finance workflows, enabling standardized costing methods and consolidated management reporting across Dong Tam Group.
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Dong Tam Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Dong Tam Group implemented Google Workspace (Formerly Google G-Suite) for Collaboration to centralize email, document collaboration, and calendaring across its organization serving roughly 3,500 employees. The deployment focused on improving corporate productivity and coordinating work between administrative functions and manufacturing operations.
The Google Workspace (Formerly Google G-Suite) implementation emphasized standard Collaboration modules, including Gmail for corporate email, Google Drive for cloud storage, Google Docs, Sheets and Slides for real-time co-editing, Google Calendar for scheduling, and Google Meet for remote meetings. Configuration leveraged the Google Workspace Admin Console for account provisioning, group management, sharing controls, and baseline security and access settings.
Publicly observable site artifacts indicate Google Workspace is in active use for corporate communications and externally routed email infrastructure. Governance centered on centralized administration and group-based sharing policies to align collaboration workflows with business functions such as finance, HR, and operations.
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Collaboration | Collaboration |
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2018 | 2018 |
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Dong Tam Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, Dong Tam Group deployed FreshDesk Customer Support on its website to centralize incoming customer inquiries for its manufacturing operations in Vietnam. The implementation uses the FreshDesk Customer Support platform as a cloud-hosted SaaS intake and case management layer, capturing web form and portal submissions from the public site and routing them into a centralized ticket queue for the customer service organization. This positions FreshDesk Customer Support as Dong Tam Group's Customer Support application supporting customer service workflows.
Configuration and operational setup emphasize Customer Support functional elements common to the category, including ticketing and queuing, knowledge base driven self-service, SLA and priority rules, and automation for routing and escalation, with role-based agent access controls. Governance centered on centralized ticket intake and standardized workflow rules to ensure consistent handling across the customer service function, with scope focused on website-driven customer interactions rather than enterprise back-office processes.
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Dong Tam Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Dong Tam Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dong Tam Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dong Tam Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dong Tam Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Dong Tam Group Technographics
Dong Tam Group is a Manufacturing organization based in Vietnam,
with around 3500 employees and annual revenues of $300.0 million.
Dong Tam Group operates a diverse technology stack with applications such as
Oracle E-Business Suite, Google Workspace (Formerly Google G-Suite) and FreshDesk Customer Support,
covering areas like ERP Financial, Collaboration and Customer Support.
Dong Tam Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Google and Freshworks.
Dong Tam Group recently adopted applications including
Cloudflare Workers in 2022, FreshDesk Customer Support in 2021 and Microsoft Azure Cloud Services in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dong Tam Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dong Tam Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dong Tam Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.