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Doz Direct Spolka Komandytowa
Location
Ul. Kinga C. Gillette 11,
Lodz, 94-406,
Poland
Website
https://www.dozsa.pl/
Phone
48 426 133 171
Artw industry
Distribution
Employee
Revenue

Doz Direct Spolka Komandytowa Technographics

Doz Direct Spolka Komandytowa Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Doz Direct Spolka Komandytowa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 185 Doz Direct Spolka Komandytowa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Doz Direct Spolka Komandytowa has purchased the following applications: Thulium Contact Center for Call Center in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Doz Direct Spolka Komandytowa is running and its propensity to invest more and deepen its relationship with Thulium , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Doz Direct Spolka Komandytowa revenues, which have grown to $186.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Doz Direct Spolka Komandytowa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Doz Direct Spolka Komandytowa Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Thulium Legacy Thulium Contact Center Call Center CRM n/a 2022 2022 In 2022, Doz Direct Spolka Komandytowa deployed Thulium Contact Center. The deployment uses Thulium Contact Center as a Call Center solution embedded on their website to centralize customer service and contact intake for the distribution business in Poland, aligning the application name Thulium Contact Center with the business function of online customer support. Configuration emphasized web-embedded routing and agent queue management, leveraging Call Center functional modules such as omnichannel contact handling and unified agent interfaces that are typical for the category. The Thulium Contact Center was configured to capture website-originated inquiries, route them to specialist queues, and present agents with a consolidated dashboard for handling voice and web chat contacts. Operational scope covers Doz Direct Spolka Komandytowa customer service teams and site-level contact handling, with governance focused on contact routing policies, queue prioritization, and agent workflow alignment. The Thulium Contact Center is instrumented on the company website as the primary web contact channel, and rollout activity centered on configuring web widgets and agent interfaces to align team workflows with the new Call Center application.
Tag Management CRM 2018 2018
IT Decision Makers and Key Stakeholders at Doz Direct Spolka Komandytowa
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Doz Direct Spolka Komandytowa Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Doz Direct Spolka Komandytowa Technographics

Doz Direct Spolka Komandytowa is a Distribution organization based in Poland, with around 185 employees and annual revenues of $186.0 million.

Doz Direct Spolka Komandytowa operates a diverse technology stack with applications such as Thulium Contact Center, covering areas like Call Center.

Doz Direct Spolka Komandytowa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Thulium.

Doz Direct Spolka Komandytowa recently adopted applications including Thulium Contact Center in 2022 and Google Tag Manager in 2018, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Doz Direct Spolka Komandytowa’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Doz Direct Spolka Komandytowa’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Doz Direct Spolka Komandytowa technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.