Lubeck, 23558,
Germany
Draeger Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Draeger and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16476 Draeger employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Draeger has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2017, In-House ATS for Applicant Tracking System in 2015, Microsoft Dynamics 365 Field Service for Field Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Draeger is running and its propensity to invest more and deepen its relationship with SAP , In-House Applications , milch & zucker or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Draeger revenues, which have grown to $3.31 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Draeger intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Draeger implemented SAP ERP ECC 6.0 as its ERP Financial platform to centralize financial management and standardize core accounting processes across the organization. The SAP ERP ECC 6.0 implementation is positioned as the primary ERP Financial application for finance and controlling workflows, with the full application name SAP ERP ECC 6.0 referenced in architecture and operational documentation.
Configuration focused on core financial management capabilities typical of the ERP Financial category, including general ledger processing, accounts payable and receivable workflows, and controlling related to operational finance processes. The implementation incorporated SAP Business Warehouse and SAP BusinessObjects business intelligence solutions to provide consolidated reporting and analytics, while SAP Process Integration was used to orchestrate data flows and interface transactions between systems.
System landscape and operational support were organized through SAP Solution Manager, which provided technical monitoring and system landscape management functions. Governance, risk, and compliance controls were implemented using SAP governance, risk, and compliance solutions, aligned with business process management practices to enforce process controls and auditability across finance functions.
Operational rollout emphasized established management, technical monitoring, system landscape management, and business process management that help streamline operations, with SAP Solution Manager used to incorporate innovations and recent technology into the SAP ERP ECC 6.0 environment. Integrations with SAP Business Warehouse, SAP BusinessObjects, SAP Process Integration, and SAP GRC formed the backbone of the deployed SAP-centric landscape supporting the ERP Financial implementation.
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ERP Financial | ERP Financial Management |
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2019 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Draeger implemented an In-House ATS as its Applicant Tracking System. The In-House ATS is deployed on Draeger's public careers site to publish job listings and capture candidate applications through the company website. The implementation centers on core Applicant Tracking System capabilities including job requisition publishing, online application intake, candidate profile management, configurable screening workflows and application status tracking.
As an in-house application, the system is hosted and operated by Draeger and tightly integrated with the careers web experience to present openings and collect applicant data. Operational ownership resides with HR and recruiting teams who use the In-House ATS to manage external hiring workflows and candidate pipelines, align requisition workflows and maintain recruitment records. The deployment emphasizes applicant lifecycle orchestration and structured hiring processes within Draeger's HR and talent acquisition functions.
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Core HR | HCM |
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2013 | 2013 |
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Payroll | HCM |
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2013 | 2013 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Field Service | Field Service Management | ERP Services and Operations | Avanade | 2020 | 2021 |
In 2020, Drägerwerk AG & Co. KGaA implemented Microsoft Dynamics 365 Field Service as part of a companywide Microsoft Dynamics 365 CRM deployment to establish a global Field Service Management platform. The rollout positioned Microsoft Dynamics 365 Field Service alongside Dynamics 365 Sales and Dynamics 365 Customer Service to provide a single cloud CRM foundation for sales, service and customer service across the manufacturing organization.
The implementation consolidated functionality that had been built into Dräger’s earlier CRM 2011 environment, adopting standard Dynamics 365 capabilities while extending them with a specially developed mobile field service solution. Avanade was engaged to develop the mobile Field Service application, which was configured to operate offline for technicians working underground, at remote industrial sites or in high security areas, and to include typical field service workflows such as service order management, work scheduling and mobile job execution.
Operational integrations and platform choices were explicit in the design, the solution runs on Microsoft cloud technologies and is intended to ingest device telemetry to enable predictive and preventive maintenance. Dynamics 365 was configured to route incoming customer inquiries, including planned social media feeds, into the CRM and to map device data into service order planning, aligning field service work with equipment maintenance signals.
The migration and governance approach was phased and data centric, Dräger executed a multiwave migration over two years with five waves of user moves, continuous parallel operation of the old CRM 2011 on-premises systems during transition, and ongoing data quality initiatives to assign customer records to the appropriate sales owners. Country rollouts were managed in parallel on Dynamics 365, with data cleansing and process harmonization treated as core governance activities to support international account consistency.
Stated outcomes from the project included shortened customer response times and faster ability to extend CRM functionality through the SaaS Dynamics 365 platform, with Dynamics 365 now forming the IT foundation for global customer engagement. Microsoft Success Management was identified as a long term support channel as Dräger plans further exploitation of predictive maintenance and expanded field service automation.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2022 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Event Management | Collaboration |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2020 | 2021 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2020 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2023 | 2023 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Lifecycle Management | PLM and Engineering |
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2018 | 2018 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Performance Management | SPM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Vulnerability Management | CyberSecurity |
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2021 | 2021 |
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