Charlotte, 28202, NC,
United States
Driven Brands Technographics
Driven Brands Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Driven Brands and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10500 Driven Brands employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Driven Brands has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2016, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2021, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Driven Brands is running and its propensity to invest more and deepen its relationship with Sage , Oracle , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Driven Brands revenues, which have grown to $2.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Driven Brands intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Driven Brands Tech Stack and Enterprise Applications
Driven Brands ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | RKL eSolutions | 2016 | 2016 |
In 2016, Driven Brands implemented Sage Business Cloud X3 (ex Sage ERP X3) as its ERP Financial platform. The company engaged RKL eSolutions to lead the deployment, aligning the Sage Business Cloud X3 implementation to corporate finance and accounting operations across its United States structure.
The implementation focused on standard ERP Financial capabilities, including core general ledger configuration, accounts payable, accounts receivable, fixed asset accounting, cash management, multi entity consolidation, and financial reporting. Sage Business Cloud X3 was configured with centralized chart of accounts design, shared master data controls, and period close workflows to support consolidated financial management.
RKL eSolutions provided implementation services that included system configuration, testing, data migration, and end user training to operational finance teams. Governance activities established during rollout concentrated on change control for finance configuration, role based access for accounting users, and documented month end procedures to standardize accounting operations.
Operational scope covered corporate finance, accounting, treasury, and procurement adjacent processes that feed financial statements, with governance oriented toward centralized financial control and standardized close processes. The deployment positioned Sage Business Cloud X3 as the primary ERP Financial system for Driven Brands, with RKL eSolutions accountable for implementation delivery and knowledge transfer.
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ERP Financial | ERP |
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2017 | 2017 |
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ERP Financial | ERP |
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2022 | 2022 |
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Driven Brands HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Driven Brands implemented iCIMS Recruit Applicant Tracking System on its careers website. The iCIMS Recruit Applicant Tracking System serves as the company Applicant Tracking System for capturing external applicants and managing online job submissions.
Configuration emphasized core Applicant Tracking System capabilities including job requisition management, candidate tracking, online application forms, resume parsing, interview scheduling, and offer workflow orchestration. Recruiter workflows and hiring manager review queues were configured to route candidate stages and approvals, and standardized job posting and communication templates were applied to ensure consistent process execution.
Integration was centered on the public careers portal at careers-drivenbrands.icims.com, embedding iCIMS Recruit as the primary candidate portal and application endpoint. Operational coverage includes Talent Acquisition and Human Resources teams, with hiring managers using candidate review queues and interview scheduling features, and the system capturing applicant data for downstream hiring workflows.
Governance was addressed through standardized requisition approval paths, recruiter access controls, candidate data handling rules, and compliance-focused reporting. Native reporting and audit capabilities within iCIMS Recruit Applicant Tracking System provide operational oversight and support recruiting governance.
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BackGround Screening | HCM |
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2017 | 2017 |
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Benefits Administration | HCM |
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2021 | 2021 |
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Core HR | HCM |
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2021 | 2021 |
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Learning and Development | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2021 | 2021 |
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Driven Brands Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Driven Brands deployed Microsoft 365 as a core Collaboration platform. The public site indicates an enterprise Microsoft 365 tenant is in use, tying the Microsoft 365 deployment to corporate collaboration and external website content management.
The Microsoft 365 implementation is aligned with Collaboration use cases and would typically encompass cloud hosted Exchange Online email, SharePoint driven intranet and document collaboration, Microsoft Teams for real time communication, and the Office productivity suite for knowledge worker workflows. Microsoft 365 is presented as the primary Collaboration application, supporting document authoring, shared content libraries, and synchronous communication capabilities.
Operationally the deployment implies centralized tenant administration and identity management to serve Driven Brands corporate users across functions, with governance focused on content permissions, user access controls, and standard Microsoft 365 administration patterns. The implementation signal centers on Driven Brands Microsoft 365 Collaboration providing the foundational collaboration layer for corporate communications and website connected content workflows.
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Driven Brands SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2022 | 2022 |
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Driven Brands CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Driven Brands EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2021 | 2022 |
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Driven Brands ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Driven Brands Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2015 |
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Driven Brands TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2022 | 2022 |
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Driven Brands PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Driven Brands IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Driven Brands CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Driven Brands
Apps Being Evaluated by Driven Brands Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||