Dubai, x,
United Arab Emirates
Dubai Taxi Corporation (DTC), UAE Technographics
Dubai Taxi Corporation (DTC), UAE Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dubai Taxi Corporation (DTC), UAE and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Dubai Taxi Corporation (DTC), UAE employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dubai Taxi Corporation (DTC), UAE has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2018, Oracle JD Edwards EnterpriseOne HCM for Core HR in 2018, LiveChat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dubai Taxi Corporation (DTC), UAE is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , ReadSpeaker Holding or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dubai Taxi Corporation (DTC), UAE revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dubai Taxi Corporation (DTC), UAE intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dubai Taxi Corporation (DTC), UAE Tech Stack and Enterprise Applications
Dubai Taxi Corporation (DTC), UAE ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018, Dubai Taxi Corporation implemented Oracle JD Edwards EnterpriseOne as its ERP Financial system. The program upgraded to EnterpriseOne 9.2 and performed module-wide re-engineering of configurations and setup across Finance, HR and Distribution.
The implementation concentrated on Oracle JD Edwards EnterpriseOne 9.2 functional modules for Finance, Human Resources and Distribution, applying the 9.2 feature set for security and archiving. Configuration work emphasized financial ledger structures, subledger controls, employee master data and distribution transaction flows, with module parameterization aligned to corporate accounting and HR policies. Oracle JD Edwards EnterpriseOne was configured to centralize transactional controls and standardize record retention using the platform's native archiving capabilities.
Security and data governance changes were a primary focus, implementing role-based access controls, segregation of duties enforcement and audit trail activation within EnterpriseOne 9.2. Archiving settings were applied to support retention policies and to reduce active data footprint in operational modules. The effort formalized configuration packaging and promoted module-level change control to ensure consistent deployments across Finance, HR and Distribution.
Operational governance was updated to manage ongoing configuration, release and security maintenance for Oracle JD Edwards EnterpriseOne, with re-engineered setup procedures to support future 9.2 feature adoption. The scope covered core business functions of finance, human resources and distribution within Dubai Taxi Corporation and documented module-level configurations to serve as the primary reference for subsequent updates.
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Dubai Taxi Corporation (DTC), UAE HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne HCM | Core HR | HCM | n/a | 2018 | 2019 |
In 2018, Dubai Taxi Corporation implemented Oracle JD Edwards EnterpriseOne HCM as part of an Oracle JDE EnterpriseOne 9.2 upgrade and re-engineering initiative, aligning human capital management into the enterprise applications landscape. The project explicitly targeted Core HR consolidation within the JDE suite while tying HCM configuration to module-wide setup across adjacent domains.
Workstreams addressed module-wide configurations and setup across Finance, HR and Distribution, with specific implementation of Oracle JD Edwards EnterpriseOne HCM configuration for personnel records and workforce management workflows. The engagement included implementation of security controls, data archiving processes and enablement of EnterpriseOne 9.2 features across the affected modules to ensure consistent operational behavior.
Operational coverage centered on Dubai Taxi Corporation corporate operations in the United Arab Emirates, bringing HR transactional processing into the same JDE 9.2 instance used for finance and distribution processing. The implementation consolidated configuration management practices for these modules and established a single application context for Core HR inside the Oracle JD Edwards EnterpriseOne environment.
Governance changes focused on role based security realignment, documented configuration standards and archiving policy updates to support EnterpriseOne 9.2 feature adoption. Re-engineering module configurations required coordinated change control and configuration governance to maintain consistency across Finance, HR and Distribution as the organization operationalized the new application capabilities.
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Dubai Taxi Corporation (DTC), UAE AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Dubai Taxi Corporation (DTC) implemented LiveChat on its public website. LiveChat is in the Chatbots and Conversational AI category and was deployed as a web-based customer messaging layer to handle passenger inquiries and real-time support flows.
The implementation configured the LiveChat web chat widget, agent console, canned responses, chat transcripts, and basic automation to standardize first-touch conversational workflows across website contact points. Dubai Taxi Corporation used LiveChat in the Chatbots and Conversational AI category to centralize customer service messaging on the website, with governance focused on chat routing rules, operational hours, and transcript retention to support agent workflows and service consistency.
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Natural Language Processing | AI-Powered Application |
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2019 | 2019 |
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Dubai Taxi Corporation (DTC), UAE Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2019 | 2019 |
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Dubai Taxi Corporation (DTC), UAE Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supplier Relationship Management | Procurement |
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2012 | 2012 |
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Dubai Taxi Corporation (DTC), UAE IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Dubai Taxi Corporation (DTC), UAE CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Dubai Taxi Corporation (DTC), UAE
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Dubai Taxi Corporation (DTC), UAE Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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