Duke University Health System
2301 Erwin Road,
Durham, 27710, NC,
United States
Durham, 27710, NC,
United States
1 855-855-6484
Healthcare
Duke University Health System Technographics
Duke University Health System Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Duke University Health System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23462 Duke University Health System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Duke University Health System has purchased the following applications: SAP S/4 HANA for ERP Financial in 2019, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) for Applicant Tracking System in 2014, Epic ASAP for Clinical Trial Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Duke University Health System is running and its propensity to invest more and deepen its relationship with SAP , Infinite Computer Solutions , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Duke University Health System revenues, which have grown to $4.84 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Duke University Health System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Duke University Health System Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019 Duke University Health System implemented SAP S/4 HANA as its SAP S/4 HANA ERP Financial platform. The implementation focused on core finance and administrative processes across the university and health system and explicitly targeted FI, HR, and SCM functional coverage.
The S/4 HANA workstream included S4 code remediation and the rollout of a Fiori UI5 Launchpad to expose HR, FI, and SCM applications through a unified UI. Functional modules and capabilities implemented included SAP FI for financial management, SAP HR modules supporting employee time-off workflows and mobile HR interactions, SRM procurement workflows identified as SRM-P2, and CRM and FRM re-implementation workstreams tied to constituent management.
Integrations and operational coverage were built to connect SAP S/4 HANA with Duke University CRM and Alumni Network systems, a donor portal mobile application, and an HR-Exempt Time Off mobile project, enabling the ERP Financial platform to support development and fundraising administrative processes that manage and support more than $5 billion in fundraising development funds. The implementation narrative indicates cross-functional usage spanning finance, human resources, supply chain, development fundraising, and alumni relations.
Governance and delivery followed full life-cycle development practices with responsibilities for design, development, testing, maintenance, and ongoing code remediation. A senior SAP consultant served as communications liaison to IT stakeholders and acted as a key technical resource for CRM and ERP integration work between October 2019 and November 2020, providing operational ownership during configuration, testing, and launch phases.
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinite Computer Solutions | Legacy | Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Duke University Health System implemented Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) as its Applicant Tracking System. The deployment was realized as a hosted BrassRing career portal integrated into Duke Health's public careers site, using the BrassRing-hosted URL for job postings and candidate intake. This implementation delivered a centralized platform for posting vacancies and capturing applicant submissions directly from the careers site.
Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) was configured to support core Applicant Tracking System workflows, including requisition creation and management, candidate profile capture and resume parsing, workflow orchestration for screening and interview scheduling, and offer management. Configuration included role based access for recruiters and hiring managers, configurable requisition templates and routing, and branded career site integration to ensure consistent candidate experience. Automation of candidate status updates and standardized communication templates aligned recruiting operations with the Applicant Tracking System functionality.
Operational coverage focused on recruitment teams and hiring managers across clinical and administrative functions within Duke University Health System, centralizing applicant records and audit trails for recruitment governance. The BrassRing-hosted careers portal routed applicants into Infinite BrassRing ( Formerly IBM Kenexa BrassRing ), establishing a single source of record for candidate data and pipeline tracking. Governance was enforced through standardized requisition approval workflows and recruiter managed candidate pipelines consistent with Applicant Tracking System operational controls.
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Workforce Management | HCM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic ASAP | Clinical Trial Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Duke University Health System implemented Epic ASAP for Clinical Trial Management. The deployment positioned Epic ASAP to capture research-related patient encounters within emergency department and inpatient settings, and the application was provisioned as part of Duke's Epic Systems environment.
Epic ASAP was configured to support protocol-linked scheduling, encounter registration, and structured clinical data capture consistent with Clinical Trial Management workflows, enabling enrollment orchestration, consent documentation, and visit-level research data collection. Configuration focused on aligning ED and inpatient encounter workflows with study protocols and embedding structured data elements to support downstream research use.
Integrations tied Epic ASAP to inpatient clinical modules, enabling shared patient records and exchange of clinical data between emergency department workflows and inpatient clinicals, as noted in applications of support. Operational coverage spanned clinical departments across Duke University Health System in North Carolina, supporting emergency and inpatient research activities across the health system.
Governance and ongoing maintenance are managed by Duke University Health System application analysts, with an Applications Analyst role supporting Inpatient Clinicals and ASAP since September 2023, indicating analyst-led configuration changes, workflow governance, and operational support for Epic ASAP within Clinical Trial Management processes.
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Clinical Trial Management | ERP Services and Operations |
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2016 | 2018 |
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Electronic Health Record | ERP Services and Operations |
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2016 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2016 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2016 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2016 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2016 | 2016 |
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Healthcare ERP | ERP Services and Operations |
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2016 | 2016 |
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Healthcare ERP | ERP Services and Operations |
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2016 | 2016 |
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Healthcare ERP | ERP Services and Operations |
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2016 | 2016 |
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Laboratory Management | ERP Services and Operations |
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2016 | 2016 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2013 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Event Management | Collaboration |
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2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2018 | 2018 |
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Intelligent Document Processing | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Duke University Health System
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Duke University Health System Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Duke University Health System Technographics
Duke University Health System is a Healthcare organization based in United States,
with around 23462 employees and annual revenues of $4.84 billion.
Duke University Health System operates a diverse technology stack with applications such as
SAP S/4 HANA, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) and Epic ASAP,
covering areas like ERP Financial, Applicant Tracking System and Clinical Trial Management.
Duke University Health System has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Infinite Computer Solutions and Epic Systems.
Duke University Health System recently adopted applications including
Adminformatics ActivTracker in 2024, LiveRamp Platform in 2021 and Microsoft Clarity in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Duke University Health System’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Duke University Health System’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Duke University Health System technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.