AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

DUOC Chile Tech Stack and Enterprise Applications

HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP SuccessFactors Employee Central Core HR HCM n/a 2016 2016
In 2016, DUOC Chile implemented SAP SuccessFactors Employee Central as its Core HR system, alongside a concurrent deployment of SuccessFactors Performance and Goals. The project was led by a Specialist in Processes and People Management and targeted HR and people administration for DUOC Chile’s approximately 2,500 employees operating in Chile. The implementation of SAP SuccessFactors Employee Central included configuration of the core HR data model and organizational structure, establishment of position and job profiles, and definition of employee master data fields consistent with higher education workforce needs. The Performance and Goals component was implemented to capture goal setting, performance reviews, and rating workflows, with business rules and role-based permissions configured to support managers and HR administrators. Operational coverage focused on central HR processes and extended to academic and administrative people management workflows in Chile, with implementation artifacts oriented to employee lifecycle events such as hiring, transfers, and terminations. Integrations and external system connections were not specified in the source details. Governance changes centered on standardizing HR processes and consolidating people data under SAP SuccessFactors Employee Central, with process owners and administrator roles established to manage master data, security roles, and approval workflows. Training and role-based access configuration were part of the rollout to align HR operations and performance management practices with the new Core HR platform.
Core HR HCM 2016 2016
Performance and Goal Management HCM 2016 2016
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbase Legacy Chatbase Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
In 2023, DUOC Chile implemented Chatbase on its public website. The deployment uses Chatbase as a Chatbots and Conversational AI solution to provide an embedded web chat interface for site visitors and prospective students. Configuration centers on conversational UI and natural language understanding for intent recognition. The implementation leverages Chatbase capabilities for knowledge retrieval from public site content and conversation management to support FAQ responses and guided navigation flows. Operational coverage concentrates on student-facing web engagement, including admissions inquiries and general campus information, with institutional digital communications and IT teams responsible for content updates and conversational tuning. Reporting and conversational analytics are applied to iteratively refine dialog flows and knowledge coverage.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020, DUOC Chile implemented Microsoft 365 as its Collaboration platform for institutional productivity and communication. Microsoft 365 is used to provide cloud email and productivity services, and Office 365 Mail is surfaced on the DUOC Chile public website to deliver web-accessible mail for staff and students. The deployment is structured around a centralized cloud tenant delivering core Collaboration capabilities, including Exchange Online email, SharePoint document libraries, OneDrive personal storage, and Teams communications, applied to academic and administrative business functions. Operational coverage spans institution-wide departments and campus operations, with governance practices oriented to centralized account provisioning, access control, and content collaboration policies to standardize workflows across faculties and administrative units.
Event Management Collaboration 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Data Management Platform CRM 2020 2020
Digital Advertising Platform CRM 2020 2020
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at DUOC Chile

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by DUOC Chile Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DUOC Chile IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DUOC Chile digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD DUOC Chile Technographics
DUOC Chile is a Education organization based in Chile, with around 2500 employees and annual revenues of $1.10 billion.
DUOC Chile operates a diverse technology stack with applications such as SAP SuccessFactors Employee Central, Chatbase and Microsoft 365, covering areas like Core HR, Chatbots and Conversational AI and Collaboration.
DUOC Chile has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Chatbase and Microsoft.
DUOC Chile recently adopted applications including Chatbase in 2023, Eventtia in 2021 and Microsoft 365 in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DUOC Chile’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates DUOC Chile’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DUOC Chile technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.