Miami, 33157-8904, FL,
United States
East Ridge At Cutler Bay Technographics
East Ridge At Cutler Bay Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by East Ridge At Cutler Bay and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8 East Ridge At Cutler Bay employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that East Ridge At Cutler Bay has purchased the following applications: LogMeIn BoldChat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2020, WooCommerce for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems East Ridge At Cutler Bay is running and its propensity to invest more and deepen its relationship with GoTo (formerly LogMeIn) , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing East Ridge At Cutler Bay revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for East Ridge At Cutler Bay intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
East Ridge At Cutler Bay Tech Stack and Enterprise Applications
East Ridge At Cutler Bay AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, East Ridge At Cutler Bay implemented LogMeIn BoldChat as a website-based conversational interface. The implementation uses GoTo's LogMeIn BoldChat in the Chatbots and Conversational AI category to provide real time visitor engagement for the nonprofit's public site.
LogMeIn BoldChat was embedded as a client side chat widget to handle inbound constituent inquiries, leveraging standard Chatbots and Conversational AI capabilities such as live chat agent sessions, automated reply templates, basic bot driven responses, visitor monitoring, and transcript capture. Configuration focused on widget placement, canned response libraries, and agent console access to enable staff to manage concurrent chats and capture conversation history for follow up.
Operational coverage is limited to the organization website and staffed by the nonprofit's internal team, consistent with the company size and nonprofit operating model in the United States. Administrative controls were exercised through the BoldChat management console to set agent availability, message templates, and chat logging, aligning conversational workloads with existing constituent support processes.
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East Ridge At Cutler Bay Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 East Ridge At Cutler Bay implemented Microsoft 365 in the Collaboration category. The nonprofit, operating with eight employees in the United States, references Microsoft 365 on its public website, indicating a cloud hosted tenant is being used to support core collaboration and content publication needs.
The Microsoft 365 deployment emphasizes standard Collaboration capabilities, including Exchange Online for email, SharePoint Online for site and document publishing, OneDrive for user file sync and storage, and Microsoft Teams for real time communication and meetings. Operational scope is concentrated on internal communications, volunteer coordination, and donor or community outreach workflows, with tenant level administration and streamlined user provisioning suited to a small organization. The presence of Microsoft 365 on the website signals integration of site content or contact workflows with Microsoft 365 hosted services, aligning the Company Microsoft 365 Collaboration functions with its public facing and internal communication channels.
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East Ridge At Cutler Bay eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, East Ridge At Cutler Bay implemented WooCommerce on its public website. The deployment uses Automattic's WooCommerce eCommerce plugin within the site's WordPress environment to enable an online storefront and donation capture, and WooCommerce provides standard eCommerce capabilities including product catalog presentation, cart and checkout flows, payment gateway connectivity, and order management.
The implementation follows a single-site plugin architecture hosted with Automattic distribution, keeping the application footprint concentrated on the organization's WordPress site. Operational responsibility is managed by the small internal staff, with content and catalog updates performed through WordPress administration and transactional handling executed through WooCommerce order workflows. Governance centers on site administration and basic transactional processes to support fundraising and retail functions for the United States audience.
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East Ridge At Cutler Bay CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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East Ridge At Cutler Bay IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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East Ridge At Cutler Bay CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at East Ridge At Cutler Bay
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by East Ridge At Cutler Bay Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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