EasyAsk
200 Wheeler Road, South Tower, 3rd Floor,
Burlington, 1803, MA,
United States
Burlington, 1803, MA,
United States
1 781-402-5635
Media
EasyAsk Technographics
EasyAsk Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EasyAsk and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 EasyAsk employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EasyAsk has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2017, Zoom for Audio Video and Web Conferencing in 2020, Oracle NetSuite Commerce for eCommerce in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EasyAsk is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EasyAsk revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EasyAsk intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EasyAsk Tech Stack and Enterprise Applications
EasyAsk AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, EasyAsk implemented Zoho SalesIQ on its website. EasyAsk implemented Zoho SalesIQ, a Chatbots and Conversational AI application, to support customer engagement and lead capture as part of its web interaction layer.
The deployment used the cloud SaaS model with the Zoho SalesIQ web widget embedded across site pages, leveraging standard Chatbots and Conversational AI capabilities such as live chat, proactive chat triggers, visitor tracking and scripted bot workflows. Configuration work centered on chat flow design, automated messaging rules and form based lead capture to surface visitor intent and manage initial qualification.
Operational coverage focused on customer support and sales touchpoints on the EasyAsk website, with role based access for support and sales staff, chat routing rules and escalation workflows established to align with existing service and sales processes. Governance included management of chat scripts, privacy and data handling for web interactions and operational procedures for console administration and ongoing message tuning.
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EasyAsk Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, EasyAsk deployed Zoom for Audio Video and Web Conferencing. EasyAsk uses Zoom on their website to deliver embedded meeting and webinar access alongside internal collaboration, positioning Zoom as the primary Audio Video and Web Conferencing application for both customer-facing sessions and team meetings.
The implementation leverages core Zoom capabilities typical of the category, including video meetings, screen sharing, webinar hosting, cloud recording, and calendar scheduling, configured at the account level for a 35 employee media firm. Zoom is surfaced directly on the EasyAsk website through embedded meeting links and web join flows, enabling streamlined attendee access and web-based participant management.
Operational scope covers marketing, editorial, and client-facing functions, with centralized account administration and user provisioning to control meeting permissions and recording settings. Governance emphasis is on account-level admin controls and usage policies to align conferencing workflows with content publishing and customer engagement processes.
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Collaboration | Collaboration |
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2021 | 2021 |
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EasyAsk eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2016 | 2016 |
In 2016, EasyAsk implemented Oracle NetSuite Commerce as its eCommerce platform. The cloud-hosted Oracle NetSuite Commerce deployment provided a unified storefront and catalog management layer for EasyAsk, using eCommerce category capabilities such as product catalog and taxonomy management, responsive storefront, checkout and order management, promotions and merchandising, and content management. Configuration emphasized role-based administration and lightweight SaaS configuration appropriate for a 35 person media company.
The implementation concentrated on centralizing merchandising and purchase workflows across marketing, sales, and customer support for United States operations, and on establishing catalog governance and product data management processes. Order lifecycle orchestration and pricing configuration were configured to support online sales operations, with operational ownership assigned to a centralized commerce administrator and defined editorial workflows for content updates. The narrative focuses on system architecture, implemented modules, and governance changes rather than quantitative outcomes.
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eCommerce | eCommerce |
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2018 | 2018 |
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EasyAsk CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, Sales Engagement | CRM |
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2015 | 2015 |
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EasyAsk IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at EasyAsk
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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Vice President of Development | VP | Operations | |
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Senior Vice President & CRO | CXO | Operations | |
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Apps Being Evaluated by EasyAsk Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from EasyAsk IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the EasyAsk digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD EasyAsk Technographics
EasyAsk is a Media organization based in United States,
with around 35 employees and annual revenues of $3.0 million.
EasyAsk operates a diverse technology stack with applications such as
Zoho SalesIQ, Zoom and Oracle NetSuite Commerce,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and eCommerce.
EasyAsk has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zoho Corp., Zoom Video Communications and Oracle.
EasyAsk recently adopted applications including
Microsoft 365 in 2021, Microsoft Azure Cloud Services in 2021 and Zoom in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of EasyAsk’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates EasyAsk’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete EasyAsk technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.