Madison, 53703, WI,
United States
EatStreet Inc Technographics
EatStreet Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EatStreet Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 245 EatStreet Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EatStreet Inc has purchased the following applications: Apple Pay for Payment Processing in 2018, Fountain Hiring Software for Applicant Tracking System in 2021, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EatStreet Inc is running and its propensity to invest more and deepen its relationship with Apple , Stripe , Fountain or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EatStreet Inc revenues, which have grown to $144.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EatStreet Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EatStreet Inc Tech Stack and Enterprise Applications
EatStreet Inc ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, EatStreet Inc implemented Apple Pay as its Payment Processing solution on the company website. The implementation deployed Apple Pay into the web checkout flow to accept payments from customers using Apple devices and supported browser based authorization. The EatStreet Inc Apple Pay Payment Processing relationship centers on online payments and checkout processing for its retail e-commerce site.
The technical implementation integrated checkout components and Apple Pay web APIs to capture tokenized card credentials and device authentication, and it routed payment authorizations into the merchant payment processing backend. Operational coverage was limited to the public website checkout, requiring updates to front end JavaScript, checkout user interface, and backend payment processing modules to accept Apple Pay tokens. Governance emphasized aligning payment workflows between e-commerce operations and finance for transaction routing and reconciliation.
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Payment Processing | ERP |
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2021 | 2021 |
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EatStreet Inc HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fountain | Legacy | Fountain Hiring Software | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021 EatStreet Inc implemented Fountain Hiring Software as its Applicant Tracking System to centralize hiring for hourly roles. The deployment positioned Fountain Hiring Software as the operational ATS for People Operations, supporting an hourly workforce of over 2,000 W-2 delivery drivers across the Midwest and managed from the Madison, WI HR administrator function.
Fountain Hiring Software was configured to manage candidate pipelines, application workflows, and automated screening handoffs typical of an Applicant Tracking System. The implementation included orchestration of background check and onboarding handoffs, using Checkr for background checks and WorkBright for pre-employment documents and new hire processing, with Fountain serving as the primary source of hire and workflow engine.
The Applicant Tracking System was integrated into a broader HR systems landscape, with synchronization and data flows to UKG for HRIS records, Workforce Ready for timekeeping, and HappyFox for ticketing and case management. Additional integrations extended to Salesforce, the G-Suite, Microsoft Office, and an internal driver dispatching and earnings software to align candidate selection with operational activation and pay records.
Governance and operationalization were driven by a People Operations administrator who administered the full HR systems suite and built audited HR reporting in IBM Cognos Analytics to provide leadership insights. The operating model tied Fountain Hiring Software workflows to payroll, tax, benefits, and employee relations intake, with the HR administrator acting as first contact for 68 percent of inquiries, and contributed to explicitly stated outcomes including a 17 percent reduction in compensable claims and denied unemployment insurance claims exceeding $1.5 million in 2022.
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BackGround Screening | HCM |
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2021 | 2021 |
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Onboarding | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2021 | 2021 |
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EatStreet Inc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, EatStreet Inc implemented Salesforce Chat (formerly Salesforce Live Agent) as its web-based conversational layer. The implementation uses Salesforce Chat within the Chatbots and Conversational AI category and is deployed on the customer-facing eatstreet.com website to support live customer interactions during online ordering and site navigation.
Configuration centered on an embedded web chat widget with pre-chat capture, real-time routing to support agents, canned responses, and transcript capture for follow-up. The implementation emphasized agent-facing routing and presence capabilities consistent with Chatbots and Conversational AI workflows, and included automated greetings and session continuity to preserve context across customer interactions.
Operational coverage focused on customer support and customer engagement teams, with the chat channel positioned to handle order inquiries and on-site support requests. Governance reflected changes to chat handling workflows, scripted response usage, and transcript retention policies to align conversational handling with existing operational processes.
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EatStreet Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2013 | 2013 |
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EatStreet Inc Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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EatStreet Inc eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2018 | 2018 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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EatStreet Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EatStreet Inc ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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EatStreet Inc PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2014 | 2014 |
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EatStreet Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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EatStreet Inc CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at EatStreet Inc
Apps Being Evaluated by EatStreet Inc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||