AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

ECI Technologies Tech Stack and Enterprise Applications

ECI Technologies Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, ECI Technologies implemented Microsoft 365 for Collaboration to support internal communication and document management across its small manufacturing operation. Microsoft 365 was provisioned as the companys primary collaboration platform, establishing a tenant and user account provisioning model aligned with a small team of roughly ten employees. The deployment centered on Collaboration capabilities typical of Microsoft 365, including email, SharePoint Online for document libraries and intranet content, Microsoft Teams for real time communication, and OneDrive for Business for personal file sync and sharing. Their public website also surfaces Microsoft 365 usage, indicating Microsoft 365 assets or references are exposed for customer contact or content delivery. Governance emphasis was on tenant level administration, role based access controls and basic policy configuration to manage user access and document sharing across business functions such as production, estimates, and customer service.
Collaboration Collaboration 2022 2022
ECI Technologies CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FullStory Legacy FullStory Customer Experience CRM n/a 2022 2022
In 2022, ECI Technologies implemented FullStory on its public website to support customer experience monitoring. FullStory is used as a Customer Experience application to record user sessions, capture click and scroll behavior, and surface behavioral analytics tied to the website storefront and order flow. The deployment follows standard client side instrumentation via a JavaScript snippet embedded in web pages, enabling session replay and heatmap visibility across visitor sessions. Configuration emphasis is expected on event capture, custom event taxonomy, and funnel analysis to support marketing, e-commerce operations, and product decisioning, aligning FullStory with digital customer engagement and support workflows. Operational governance considerations include controlled access to session data and privacy filtering for sensitive fields, while instrumentation and event definitions are managed within the website codebase and analytics workflows. FullStory provides continuous behavioral diagnostics and experience analysis for ECI Technologies web channel.
Sales Automation CRM 2015 2015
ECI Technologies IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2015 2015
In 2015 ECI Technologies implemented Microsoft Azure Cloud Services to host its public website, establishing a cloud-hosted web presence under the Application Hosting and Computing Services category. The deployment centers on web hosting and delivery of site assets, with Microsoft Azure Cloud Services providing the compute and storage substrate for the company website and related media content. The implementation leverages typical Application Hosting and Computing Services capabilities, including cloud compute for the web front end, object storage for static assets and media, and edge delivery patterns for improved page load performance. Configuration work focused on provisioning hosted web instances, managing domain name resolution and SSL termination, and automating deployment pipelines for site updates to align with a small IT footprint. Operational responsibility is scoped to ECI Technologies internal IT for day to day administration, monitoring and patching, with the environment serving the company website and customer facing content in the United States. Governance emphasizes simple change workflows and centralized control given the company size, and Microsoft Azure Cloud Services remains the named platform for ongoing hosting and compute needs.

IT Decision Makers and Key Stakeholders at ECI Technologies

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by ECI Technologies Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ECI Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ECI Technologies digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD ECI Technologies Technographics
ECI Technologies is a Manufacturing organization based in United States, with around 10 employees and annual revenues of $1.0 million.
ECI Technologies operates a diverse technology stack with applications such as Microsoft 365, FullStory and Microsoft Azure Cloud Services, covering areas like Collaboration, Customer Experience and Application Hosting and Computing Services.
ECI Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and FullStory.
ECI Technologies recently adopted applications including Zoho Mail in 2022, FullStory in 2022 and Microsoft 365 in 2015, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ECI Technologies’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates ECI Technologies’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ECI Technologies technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.