Efficy CRM
Mechelsesteenweg 455/5th Floor,
Kraainem, 1950,
Belgium
Kraainem, 1950,
Belgium
32 2 648 18 98
Professional Services
Efficy CRM Technographics
Efficy CRM Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Efficy CRM and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Efficy CRM employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Efficy CRM has purchased the following applications: Teamtailor ATS for Recruiting, Applicant Tracking System in 2022, JivoChat for Chatbots and Conversational AI in 2022, Adobe Connect for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Efficy CRM is running and its propensity to invest more and deepen its relationship with Teamtailor , JivoChat , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Efficy CRM revenues, which have grown to $71.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Efficy CRM intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Efficy CRM Tech Stack and Enterprise Applications
Efficy CRM HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Efficy CRM implemented Teamtailor ATS on its public careers site, deploying a Recruiting,Applicant Tracking System to manage candidate intake and employer branding directly from the website. The implementation is tied to Efficy CRMs professional services recruiting needs and the Teamtailor ATS instance is surfaced on jobs.efficy.com to centralize external job advertising and applicant capture.
Teamtailor ATS is configured to support core applicant tracking functions common to the Recruiting,Applicant Tracking System category, including job posting and branded career site integration, candidate profiles and pipelines, structured application workflows, interview scheduling and candidate communications, and reporting dashboards. Operational ownership is centered in HR and talent acquisition with hiring managers consuming pipeline views and recruiter workflows, and governance is implied through standardized job templates, approval flows and recruitment workflows embedded in the Teamtailor ATS deployment on the company website.
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Efficy CRM AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Efficy CRM deployed JivoChat on its public website. The deployment uses JivoChat as a Chatbots and Conversational AI solution to provide live web chat and automated conversational workflows for site visitors, positioning the application at the front line of customer engagement on efficy.com.
The implementation centers on a web chat widget and conversational automation typical of Chatbots and Conversational AI platforms, including scripted responses, proactive chat invitations, session transfer to human agents, and lead capture forms embedded in chat flows. Configuration appears focused on customer facing touchpoints, with JivoChat handling initial inquiry triage and handoff to internal teams through configurable routing and canned message libraries.
Operational coverage is limited to the corporate website and is geared toward customer support and sales intake functions, where customer facing teams operate the chat console and manage conversational templates. Governance and rollout appear to be managed at the digital channels level, with the JivoChat application maintained as the primary conversational interface on the site.
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Efficy CRM Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Efficy CRM implemented Adobe Connect on its public website. Efficy CRM, a Belgium-based professional services software provider with 550 employees and €107,000,000 in revenue, deployed Adobe Connect to deliver Audio Video and Web Conferencing capabilities directly from its site for client engagement and external events.
The Adobe Connect deployment focused on standard web conferencing capabilities, including persistent virtual meeting rooms, webinar hosting, attendee management, real time chat, screen sharing, and session recording. Adobe Connect was configured to support hosted sessions accessible from the public website, enabling scheduled webinars and on demand playback for external audiences.
Operational coverage emphasized customer facing functions, notably marketing driven webinars, product demonstrations for sales and pre sales teams, and customer success engagement. Governance centered on web published meeting rooms, host privilege controls, and scheduling workflows maintained by the application administrators who manage site embedding and session publication.
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Collaboration | Collaboration |
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2020 | 2020 |
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Efficy CRM CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Efficy CRM PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2019 | 2019 |
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API Management | PaaS |
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2023 | 2023 |
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Test Automation Platform | PaaS |
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2019 | 2019 |
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Test Automation Platform | PaaS |
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2023 | 2023 |
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Test Automation Platform | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Efficy CRM IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Efficy CRM
| First Name | Last Name | Title | Function | Department | Phone | |
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QA Manager & R&D Manager | Manager | IT | |
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R&D QA Manager | Non Manager | IT | |
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Software Delivery Manager - Technical Team Lead | Manager | IT | |
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CTO CRM Line | CXO | IT | |
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Apps Being Evaluated by Efficy CRM Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Efficy CRM IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Efficy CRM digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Efficy CRM Technographics
Efficy CRM is a Professional Services organization based in Belgium,
with around 450 employees and annual revenues of $71.0 million.
Efficy CRM operates a diverse technology stack with applications such as
Teamtailor ATS, JivoChat and Adobe Connect,
covering areas like Recruiting, Applicant Tracking System, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Efficy CRM has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Teamtailor, JivoChat and Adobe Systems.
Efficy CRM recently adopted applications including
Postman API Platform in 2023, Cypress Test Automation in 2023 and Cucumber Open in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Efficy CRM’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Efficy CRM’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Efficy CRM technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.