Anthem Blue Cross Blue Shield
120 Monument Cir,
Indianapolis, 46204, IN,
United States
Indianapolis, 46204, IN,
United States
1 219-224-8816
Healthcare
Anthem Blue Cross Blue Shield Technographics
Anthem Blue Cross Blue Shield Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Anthem Blue Cross Blue Shield and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Anthem Blue Cross Blue Shield employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Anthem Blue Cross Blue Shield has purchased the following applications: Equifax I-9 Management for HR Compliance in 2007, Navvia for Business Process Management in 2019, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Anthem Blue Cross Blue Shield is running and its propensity to invest more and deepen its relationship with Equifax , Navvia , Netsmart Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Anthem Blue Cross Blue Shield revenues, which have grown to $138.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Anthem Blue Cross Blue Shield intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Anthem Blue Cross Blue Shield Tech Stack and Enterprise Applications
Anthem Blue Cross Blue Shield HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equifax | Legacy | Equifax I-9 Management | HR Compliance | HCM | n/a | 2007 | 2007 |
In 2007, Anthem Health Insurance implemented Equifax I-9 Management. Anthem deployed Equifax I-9 Management as an HR Compliance system to centralize onboarding and I-9 administration for Human Resources Business Partners and enterprise HR support. The deployment aligned with day-to-day onboarding processes such as collecting paperwork and I-9s.
The Equifax I-9 Management implementation encompassed document capture, compliance tracking, audit-ready retention, and reporting capabilities that supported monthly and daily ad hoc reports used by HR staff. Functional workflows associated the application with onboarding, responding to unemployment claims processed via Equifax as the third party administrator, and workers compensation administration tasks handled by HR operations.
Operational scope included HR operations based in St. Louis and enterprise HR Business Partner teams, with the system used to centralize verification and compliance steps for hiring events, college fairs, and national disability employment outreach. Governance emphasized centralized reporting and process ownership by HR, integrating I-9 administration into existing onboarding and compliance workflows.
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Anthem Blue Cross Blue Shield ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Navvia | Legacy | Navvia | Business Process Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Anthem Health Insurance implemented Navvia to support ITSM process documentation and to accelerate ServiceNow implementations. Anthem Health Insurance adopted Navvia as a Business Process Management solution to standardize IT and operations process areas across its United States operations.
The deployment emphasized process documentation and the use of Navvia process accelerators, with predefined tool specifications and templates used to speed creation of technical requirements and process artifacts. Vendor-cited ServiceNow accelerator usage was leveraged to convert documented processes into ServiceNow implementation artifacts, reducing manual effort in defining tool configuration and workflow requirements.
Operational coverage centered on IT and operations process areas in the United States, with the project producing standardized process artifacts and technical requirement packages for ServiceNow projects. Navvia supported governance by enforcing template-driven specifications and consistent process artifacts, and the vendor testimonial highlights saved implementation effort from the accelerators.
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Home Care Management | ERP Services and Operations |
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2021 | 2021 |
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Insurance Claims Management | ERP Services and Operations |
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2007 | 2007 |
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Anthem Blue Cross Blue Shield Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Anthem Health Insurance implemented Adobe Connect on its public website to provide hosted Audio Video and Web Conferencing capabilities for member-facing communications and event hosting. The Adobe Connect deployment is presented as website-embedded meeting and webinar access, enabling on-demand access to recorded sessions and live virtual sessions through browser-based entry points.
Configuration and functional modules focused on web-delivered meeting rooms and webinar orchestration, including persistent virtual rooms, session recording and playback, screen sharing and presentation delivery workflows that are typical for Audio Video and Web Conferencing platforms. Adobe Connect was configured to expose registration and join flows directly from the Anthem website, aligning conferencing access with public web traffic and content publishing patterns.
Operational coverage centers on public-facing communications and event operations accessed through the Anthem site, with governance oriented around scheduling, session publishing, and content lifecycle management for recorded materials. Implementation details emphasize web integration and browser-based user experience, while administrative controls and meeting management workflows were applied to support ongoing event orchestration and member engagement via Adobe Connect.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Anthem Blue Cross Blue Shield Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2021 | 2021 |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Intelligent Document Processing | Content Management |
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2015 | 2015 |
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Anthem Blue Cross Blue Shield CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2014 | 2014 |
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Customer Analytics | CRM |
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2019 | 2019 |
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Customer Analytics | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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Anthem Blue Cross Blue Shield ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Anthem Blue Cross Blue Shield PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Anthem Blue Cross Blue Shield TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2017 | 2017 |
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Anthem Blue Cross Blue Shield PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2015 | 2016 |
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Master Data Management | PaaS |
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2020 | 2021 |
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Robotic Process Automation | PaaS |
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2016 | 2016 |
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Anthem Blue Cross Blue Shield IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Network Management and Monitoring | IaaS |
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2015 | 2015 |
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Anthem Blue Cross Blue Shield CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Anthem Blue Cross Blue Shield
| First Name | Last Name | Title | Function | Department | Phone | |
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Global Talent Acquisition Director | Director | HR | |
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Vice President & Legal Counsel for HR | VP | Legal | |
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Project Director - HR Strategic Initiatives | Director | HR | |
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Executive Vice President Chief Legal and Administrative Officer | CXO | Legal | |
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Vice President, Counsel | VP | Legal | |
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State Compliance Director | Director | Legal | |
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Vice President, Legal & Corporate Secretary | VP | Legal | |
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Director Information Technology | Director | IT | |
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Director Technology | Director | IT | |
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Director Of Engineering | Director | Finance | |
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IT Infrastructure Manager | Manager | Finance | |
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Director Network Management | Director | IT | |
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Salesforce Developer/Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by Anthem Blue Cross Blue Shield Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Anthem Blue Cross Blue Shield IT executives and key decision makers. This section highlights Anthem Blue Cross Blue Shield's latest recorded technology evaluations, including Skillsoft Percipio Platform for Learning and Development, Skills Intelligence on 2025-06-13, Mercer Darwin Benefits (formerly Thomsons Online Benefits) for Benefits Administration on 2025-05-28, and Pitney Bowes SendPro Online for Shipping Management on 2024-12-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Anthem Blue Cross Blue Shield digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-06-13 | Anthem Blue Cross Blue Shield | Evaluated | Skillsoft | Skillsoft Percipio Platform | Learning and Development, Skills Intelligence | HCM |
| 2025-05-28 | Anthem Blue Cross Blue Shield | Evaluated | Mercer | Mercer Darwin Benefits (formerly Thomsons Online Benefits) | Benefits Administration | HCM |
| 2024-12-12 | Anthem Blue Cross Blue Shield | Evaluated | Pitney Bowes | Pitney Bowes SendPro Online | Shipping Management | eCommerce |
| 2024-11-07 | Anthem Blue Cross Blue Shield | Evaluated |
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Analytics and BI | Analytics and BI |
| 2024-08-28 | Anthem Blue Cross Blue Shield | Evaluated |
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Marketing Automation | CRM |
FAQ - APPS RUN THE WORLD Anthem Blue Cross Blue Shield Technographics
Anthem Blue Cross Blue Shield is a Healthcare organization based in United States,
with around 1500 employees and annual revenues of $138.0 million.
Anthem Blue Cross Blue Shield operates a diverse technology stack with applications such as
Equifax I-9 Management, Navvia and Adobe Connect,
covering areas like HR Compliance, Business Process Management and Audio Video and Web Conferencing.
Anthem Blue Cross Blue Shield has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Equifax, Navvia and Adobe Systems.
Anthem Blue Cross Blue Shield recently adopted applications including
DocuSign eSignature in 2022, Lotame DMP in 2022 and LiveRamp Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Anthem Blue Cross Blue Shield’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Anthem Blue Cross Blue Shield’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Anthem Blue Cross Blue Shield technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.