Elia Group
Boulevard de l’Empereur 20,
Brussels, 1000,
Belgium
Brussels, 1000,
Belgium
32 2 546 70 11
Utilities
Elia Group Technographics
Elia Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Elia Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1491 Elia Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Elia Group has purchased the following applications: IBM Maximo for Enterprise Asset Management in 2021, DocuSign eSignature for Digital Signing in 2021, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Elia Group is running and its propensity to invest more and deepen its relationship with IBM , Docusign , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Elia Group revenues, which have grown to $2.89 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Elia Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Elia Group Tech Stack and Enterprise Applications
Elia Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Elia Group implemented IBM Maximo for Enterprise Asset Management. The IBM Maximo instance is web-hosted and accessible via Elia Group's Maximo suite at auth.eliagroup-dev.suite.maximo.com/login, reflecting a centralized, browser-accessible application portal.
The deployment leverages core Enterprise Asset Management capabilities typical of IBM Maximo, including an enterprise asset register, work order management, preventive maintenance scheduling, spare parts inventory control, and inspection workflows. Configuration emphasis appears to be on centralized asset records and orchestration of the work order lifecycle to support routine and corrective maintenance processes.
Operational coverage targets maintenance, operations and engineering functions within Elia Group's Belgian transmission operations, enabling field teams and control center staff to retrieve asset and work information through the web portal. The deployment aligns application access with role-based user segregation and web authentication controls to manage operational access across functions.
Governance for the IBM Maximo implementation is organized around a central application portal and role-based access control, enabling standardized maintenance planning and work prioritization workflows. The implementation narrative centers on IBM Maximo as the Enterprise Asset Management platform supporting asset lifecycle and field execution capabilities for Elia Group.
|
Elia Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Elia Group deployed DocuSign eSignature as a Digital Signing solution on its public website. The implementation embeds DocuSign eSignature to enable web based signature capture and execution of contracts and forms, leveraging standard eSignature workflows including signer authentication, envelope routing, and audit trail capture to produce legally binding signature records.
Configuration centered on site integration and form driven signing, with templates and role based access configured centrally to standardize documents published to the website. The DocuSign eSignature application is used to manage reusable templates, recipient sequencing, and retention of evidentiary logs, aligning document configuration with web publication processes.
Operational scope focuses on external stakeholder interactions through the Elia Group website, allowing customers and partners to complete signatures online without offline manual processes. Governance is implemented through centralized administration of templates and signing policies within DocuSign eSignature, with internal teams accessing completed documents and audit records from the platform for downstream processing and record keeping.
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Elia Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Elia Group deployed Hotjar on its public website to capture user interactions and on-page behavior as part of Customer Experience instrumentation. The implementation targeted behavioral analytics on the corporate site and positioned Hotjar data to support UX analysis and customer-facing content decisions.
Hotjar was configured to capture session recordings and heatmaps, and to operate on-site feedback widgets and conversion funnel observations, aligning with common Customer Experience capabilities. Configuration focused on page-level instrumentation and sampling strategies to provide qualitative context for quantitative web analytics.
Operational ownership was centered in digital channels and web analytics teams, with Hotjar outputs incorporated into UX and customer experience review cycles and content optimization workflows. Governance emphasized centralized access for CX stakeholders and structured analyst handoffs to ensure Hotjar data informed cross-functional decision making.
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Elia Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
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Elia Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Elia Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Elia Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Elia Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Elia Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Elia Group Technographics
Elia Group is a Utilities organization based in Belgium,
with around 1491 employees and annual revenues of $2.89 billion.
Elia Group operates a diverse technology stack with applications such as
IBM Maximo, DocuSign eSignature and Hotjar,
covering areas like Enterprise Asset Management, Digital Signing and Customer Experience.
Elia Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IBM, Docusign and Contentsquare.
Elia Group recently adopted applications including
IBM Maximo in 2021, DocuSign eSignature in 2021 and Pathwire MailJet in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Elia Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Elia Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Elia Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.