London, EC2V 6JP,
United Kingdom
Elior UK Technographics
Elior UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Elior UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2700 Elior UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Elior UK has purchased the following applications: Amadeus Sales & Event Management for Event Management in 2017, DocuSign eSignature for Digital Signing in 2022, Zendesk Support Ticketing System for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Elior UK is running and its propensity to invest more and deepen its relationship with Amadeus IT Group , Docusign , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Elior UK revenues, which have grown to $175.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Elior UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Elior UK Tech Stack and Enterprise Applications
Elior UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amadeus IT Group | Legacy | Amadeus Sales & Event Management | Event Management | Collaboration | n/a | 2017 | 2017 |
In 2017 Elior UK deployed Amadeus Sales & Event Management. Amadeus Sales & Event Management was configured to support hospitality sales, event bookings and VIP service workflows, the Apps Category .
The implementation focused on event sales and hospitality operations typical for a venue-centric catering operator, with configuration aligned to booking management, sales order capture, and attendee and hospitality provisioning. Functional capabilities implemented included event sales pipeline management, booking and hospitality itinerary configuration, lead capture workflows and basic CSR sales administration tied to onsite event support roles such as event assistant and hostess activities.
The deployment integrated lead flows into an existing Delphi CRM system, preserving prospect records and continuing relationship management from on-site lead capture into centralized CRM. Operational coverage emphasized event sites and hospitality functions at sporting and entertainment venues, supporting interactions between sales teams, on-site operations staff and catering teams responsible for event delivery.
Governance centered on sales-to-operations handoff and process standardization for event execution, with procedural changes to capture leads at events and route them into Delphi CRM for follow up. The narrative reflects a targeted application of Amadeus Sales & Event Management to staffing-driven hospitality sales and event operations at Elior UK.
|
Elior UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
|
Elior UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Support Ticketing System | Customer Support | CRM | n/a | 2019 | 2019 |
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2017 | 2017 |
|
Elior UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
Elior UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Elior UK
Apps Being Evaluated by Elior UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-06-18 | Elior UK | Evaluated | Dayforce | Ceridian Dayforce HCM | Core HR | HCM |