Gurgaon, 122002,
India
Emaar India Technographics
Emaar India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Emaar India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2967 Emaar India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Emaar India has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, Oracle Cloud HCM for Core HR in 2016, Salesforce Service Cloud for Customer Support in 2007 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Emaar India is running and its propensity to invest more and deepen its relationship with Oracle , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Emaar India revenues, which have grown to $212.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Emaar India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Emaar India Tech Stack and Enterprise Applications
Emaar India ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 Emaar India implemented Oracle E-Business Suite as its ERP Financial system. The Oracle E-Business Suite R12 deployment was configured to support core accounting, accounts receivable and revenue recognition workflows for the company finance organization.
Configuration and operational modules implemented emphasized accounts receivable and demand generation activities, creation of transaction type setups for every charge, and daily verification of direct and indirect vouchers. Finance personnel used the system to create credit notes, debit notes, DPC, EPR, OTPR and compensation entries, prepare revenue sheets and perform full GL reconciliation. Reporting capabilities were leveraged for unit pricing reports and position cycle reports to support accounting controls and supervisory review.
Operational coverage included activity at the Emaar India Ltd Moth, Uttar Pradesh site between August 2016 and April 2018, where Oracle E-Business Suite managed IOP demand generation tied to project completeness and supported common area maintenance billing across multiple projects. The implementation impacted business functions including accounts receivable, billing, revenue accounting, vendor accounting and treasury controls. Processes included verification of buyer payment plans against agreements and coordination with the legal team to resolve contractual billing items.
Governance and month end workflows were centered on reconciliation and provisioning activities within Oracle E-Business Suite, including reconciliation of GST for CGST and SGST, TDS reconciliation, bank reconciliation and vendor reconciliations. The finance team held responsibility for vendor bill provisions, supporting entries into the general ledger and assisting in month end closing tasks, with ad hoc reporting delivered to senior finance stakeholders. Oracle E-Business Suite served as Emaar India ERP Financial backbone for accounting and revenue operations.
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Emaar India HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2016 | 2016 |
In 2016 Emaar India began implementing Oracle Cloud HCM in a Core HR deployment. The program ran from April 2016 through June 2019 and focused on establishing a cloud based HRIS to centralize human resources and talent workflows for the organization in India.
Oracle Cloud HCM was configured to deliver Global Human Resources, Talent and Performance Management, Talent Acquisition using Taleo, Absence Management and Attendance using Oracle Time and Labor OTL, and Expense Management modules. Configuration work included module level setup, data model configuration for employee records, and workflow automation for approvals and performance cycles consistent with Core HR functional patterns.
The implementation covered HR, talent acquisition, performance management, absence and attendance teams based in Gurgaon India and aligned business functions across recruiting, HR operations, and expense processing. Operational activities emphasized requirement gathering, documentation, and user acceptance testing to validate role based access and process flows prior to go live.
Project governance emphasized complete ownership of the end to end implementation and on time go live, with implementation methodologies driven by requirement management and UAT. The deployment embedded Oracle Cloud HCM into HR operational workflows to standardize talent, time and expense processes across the company.
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Emaar India CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Service Cloud | Customer Support | CRM | n/a | 2007 | 2007 |
In 2007, Emaar India implemented Salesforce Service Cloud. The deployment focused on Customer Support while extending CRM capabilities to Marketing, Sales, Pre Sales and Customer Service Support teams to manage day to day operations across the construction and real estate business.
The Salesforce Service Cloud implementation delivered core Customer Support workflows consistent with service cloud deployments, including case management, service desk process automation, customer records and service request handling configured for multi departmental use. The work addressed both service and sales facing CRM requirements within a unified Sales Force CRM footprint, with configuration aimed at aligning support queues, user profiles and operational workflows to business function needs.
The Service Cloud rollout was executed as part of a wider automation program led by an IT manager and consultant from UG Software Technologies Pvt Ltd, and it coexisted with other enterprise applications deployed at Emaar India such as Farvision for accounting, an FMS ERP for facility management, a Quality Inspection mobile app, an iPad based Snag Operations app, a Legal case management solution, a centralized Document Management System and a Land Bank Management solution using GIS. Governance and operational coverage were organized around departmental ownership for Marketing, Sales, Pre Sales and Customer Service Support, with the Service Cloud serving as the CRM backbone for customer facing and pre sales support processes.
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Marketing Automation | CRM |
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2007 | 2007 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2007 | 2007 |
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IT Decision Makers and Key Stakeholders at Emaar India
Apps Being Evaluated by Emaar India Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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