EMC Corporation Technographics
EMC Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EMC Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70000 EMC Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EMC Corporation has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2015, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2013, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EMC Corporation is running and its propensity to invest more and deepen its relationship with Oracle , SAP , American Express or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EMC Corporation revenues, which have grown to $24.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EMC Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EMC Corporation Tech Stack and Enterprise Applications
EMC Corporation ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, EMC Corporation implemented Oracle E-Business Suite as its ERP Financial platform. The R12 implementation was executed under an internal IT project manager who followed and led all phases and who coordinated and managed integration activities with legacy systems impacting finance and adjacent operational areas.
Oracle E-Business Suite was configured to support core financial modules including general ledger, accounts payable, accounts receivable, fixed assets, cash management and subledger accounting, and the implementation applied standard R12 configuration patterns for accounting rules and financial controls. Configuration work included chart of accounts design, period close workflow configuration, intercompany accounting setup and automation of recurring financial processes to align with corporate reporting requirements.
Integration efforts focused on building interfaces and data feeds between Oracle E-Business Suite and existing manufacturing and operational applications, with the IT project manager overseeing design, mapping, test cycles and defect triage. Governance and rollout used phased deployment planning, data migration staging, comprehensive system and user acceptance testing and coordinated cutover sequencing to align accounting, shared services and corporate finance teams.
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ERP Financial | ERP |
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2004 | 2004 |
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ERP Financial | ERP |
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2009 | 2009 |
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Expense Management | ERP |
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2011 | 2011 |
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Expense Management | ERP |
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2010 | 2010 |
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EMC Corporation AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, EMC Corporation deployed LivePerson Conversational Cloud on its public website to provide real time customer engagement. The LivePerson Conversational Cloud implementation is categorized as Chatbots and Conversational AI and was positioned to support customer service and digital engagement on EMC web properties.
The implementation used LivePerson Conversational Cloud web chat and conversation management capabilities, configured with scripted automated messaging, intent based routing, and workflows to escalate sessions to human agents. Administrative modules for message authoring and reporting were provisioned to maintain conversational content, monitor session health, and provide operational oversight.
Architecturally the solution was delivered as a cloud hosted SaaS with client side embedding on EMC web pages and vendor hosted backend services handling message orchestration, session persistence, and analytics. Operational scope focused on website customer engagement and support, with digital channels and customer service teams responsible for day to day operation and tuning of conversational flows.
Governance emphasized centralized content control, conversation policy, and role based access for administrators and agents, with iterative updates to message flows and escalation procedures coordinated through the corporate digital channels organization. The record links EMC Corporation, LivePerson Conversational Cloud, Chatbots and Conversational AI and customer service as the core business function supported.
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EMC Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, EMC Corporation implemented Adobe Connect for Audio Video and Web Conferencing on its corporate website to deliver client facing webinars and interactive sessions. The Adobe Connect deployment is embedded into EMC web pages as a web conferencing layer to present product demonstrations, customer briefings, and externally oriented training events.
The implementation leverages core Audio Video and Web Conferencing capabilities such as persistent virtual meeting rooms, scheduled webinar hosting, screen sharing and application sharing, session recording and on demand playback, and attendee registration with reporting. Configuration focused on content scheduling, session templates, and recorded content publishing to support repeatable external events workflows.
Operational ownership and governance are aligned to corporate communications and web operations, with the platform used primarily by marketing, customer engagement, and training teams. The architecture is delivered as an integrated web hosted conferencing experience on EMC Corporation public web properties, positioning Adobe Connect as the primary external-facing Audio Video and Web Conferencing solution for client interactions.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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EMC Corporation Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2021 | 2021 |
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EMC Corporation eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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EMC Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2006 | 2006 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Partner Relationship Management | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2013 | 2013 |
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EMC Corporation ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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EMC Corporation PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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EMC Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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EMC Corporation CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at EMC Corporation
Apps Being Evaluated by EMC Corporation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||