Emma Portugal
Rua António Mega Ferreira, 61, 1º Porta A - Lado A,
Lisbon, 1800-424,
Portugal
Lisbon, 1800-424,
Portugal
351 308-812-425
Retail
Emma Portugal Technographics
Emma Portugal Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Emma Portugal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Emma Portugal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Emma Portugal has purchased the following applications: Splitit Payments for Payment Processing in 2020, Personio Performance Management for Performance and Goal Management in 2019, OpenAI GPT-4 for Generative AI Platforms in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Emma Portugal is running and its propensity to invest more and deepen its relationship with Splitit , Klarna , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Emma Portugal revenues, which have grown to $32.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Emma Portugal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Emma Portugal Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Splitit | Legacy | Splitit Payments | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Emma Portugal implemented Splitit Payments as an embedded ecommerce installment option at checkout. Splitit Payments, classified in the Payment Processing category, was onboarded in March 2020 and configured to present installment choices for high-value mattress purchases during the storefront checkout flow.
The implementation concentrated on checkout orchestration, payment selection, and payment routing to support installment selection, with operational coverage focused on ecommerce, online sales, and revenue operations. Emma adjusted customer support and reconciliation workflows to account for installment transactions, and reported a 75% uplift in conversion with 18% of shoppers choosing Splitit, alongside large increases in online sales and revenue.
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Payment Processing | ERP Financial Management |
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2024 | 2024 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2023 | 2023 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Personio | Legacy | Personio Performance Management | Performance and Goal Management | HCM | n/a | 2019 | 2019 |
In 2019, Emma Portugal implemented Personio Performance Management as part of a company-wide People Operating System deployment to centralise HR processes. The rollout explicitly targeted Performance and Goal Management alongside core HR functions, establishing Personio Performance Management as the system for performance workflows and goal tracking.
The implementation consolidated payroll, contracts, onboarding, and performance functionality into a single platform, with configuration focused on review cycles, goal setting, and automated performance workflows consistent with Performance and Goal Management best practices. The project instrumented automation for onboarding and contract lifecycle tasks to reduce manual HR work and to maintain consistent employee records.
Emma integrated Culture Amp to enable automated survey and development workflows, the integration operating across multiple countries while the overall project governance concentrated on HR and people operations in Germany. Operational coverage included HR, people operations, and the organisational development team, with Personio serving as the single source of truth for employee data and the Culture Amp link driving continuous engagement and development signals.
Governance and process changes centered on consolidated HR data ownership, standardized onboarding and payroll orchestration, and an automated cadence for engagement and development surveys. The implementation produced explicit outcomes reported by the customer including a 5% increase in employee engagement and a time savings of roughly an hour a week for the organisational development team.
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| OpenAI | Legacy | OpenAI GPT-4 | Generative AI Platforms | AI Development | n/a | 2025 | 2025 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2016 | 2016 |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2024 | 2024 |
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eCommerce | eCommerce |
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2025 | 2025 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2022 | 2022 |
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Shipping Management | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Returns Management | SCM |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM, Sales Engagement | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Apps Development | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2025 | 2025 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at Emma Portugal
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Emma Portugal Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Emma Portugal IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Emma Portugal digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Emma Portugal Technographics
Emma Portugal is a Retail organization based in Portugal,
with around 150 employees and annual revenues of $32.0 million.
Emma Portugal operates a diverse technology stack with applications such as
Splitit Payments, Personio Performance Management and OpenAI GPT-4,
covering areas like Payment Processing, Performance and Goal Management and Generative AI Platforms.
Emma Portugal has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Splitit, Personio and OpenAI.
Emma Portugal recently adopted applications including
OpenAI GPT-4 in 2025, Miro in 2025 and Shopify Plus in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Emma Portugal’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Emma Portugal’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Emma Portugal technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.