Sneek, 8601 WJ,
Netherlands
Empatec Technographics
Empatec Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Empatec and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 Empatec employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Empatec has purchased the following applications: Exact Globe for ERP Financial in 2017, Microsoft 365 for Collaboration in 2021, Exact Synergy for Document Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Empatec is running and its propensity to invest more and deepen its relationship with Exact Software , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Empatec revenues, which have grown to $57.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Empatec intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Empatec Tech Stack and Enterprise Applications
Empatec ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Globe | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 Empatec implemented Exact Globe as its ERP Financial system for Finance & Control, completing a planned switch from Microsoft Dynamics NAV to Exact Globe. The rollout targeted consolidated financial reporting across Empatec's seven separate legal entities and aimed to eliminate spreadsheet driven processes that previously delayed analysis and introduced errors.
Exact Globe was configured to support core financial reporting and transactional drill down, with Sumatra implemented as the reporting and analytics layer that connects directly to Exact Globe. Reporting capabilities emphasized single-screen consolidated views, embedded document links and the ability to see the transactional detail behind summary numbers, replacing prior Excel rollups and the Dynamics NAV reports that were retained as reference during transition.
The implementation involved explicit integrations between Exact Globe and Sumatra, and Empatec also maintained connections to COMPAS for HR, UNIT4 for payroll, and Werkstap, allowing Sumatra to display combined information from multiple source systems within one interface. Operational coverage centered on the finance organization, while combined reporting spanned HR and payroll data, with employee level information shielded according to internal access rules.
Governance and process changes focused on self service access and cadence normalization so that stakeholders no longer depended on delayed or inconsistent spreadsheets, reducing the recurring question of whether reported numbers were accurate. Empatec emphasized that successful deployment required substantive consultancy and a coordinated customer consultant software approach, and reported that the investment returned at least tenfold, alongside the stated outcome that Excel is no longer used for financial reporting.
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ERP Financial | ERP |
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2014 | 2014 |
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ERP Financial | ERP |
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2014 | 2014 |
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Empatec Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Empatec implemented Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment is publicly surfaced on the Empatec website and functions as the organizationwide productivity and collaboration suite for the 1,100 employee manufacturing firm.
The implementation centers on core Microsoft 365 capabilities, including Exchange Online for corporate email, Microsoft Teams for messaging and meetings, SharePoint Online for intranet and document management, OneDrive for Business for user file synchronization, and Azure Active Directory for identity and access management. Standard Office applications and Microsoft 365 security and compliance controls are provisioned alongside these services to support collaborative document authoring, real-time communication, and centralized content services across business functions.
Deployment appears organized as a centralized Microsoft 365 tenant supporting corporate departments and operational sites in the Netherlands, with governance oriented to Teams lifecycle, SharePoint site provisioning, and identity controls in Azure Active Directory. The presence of Microsoft 365 on the public website indicates integration between the public web presence and the tenant for corporate contact and content delivery, and operational rollout and management are positioned as IT-led for enterprise collaboration and productivity support.
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Empatec Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Synergy | Document Management | Content Management | n/a | 2017 | 2017 |
In 2017, Empatec implemented Exact Synergy as a Document Management application to centralize capture and administration of incoming customer requests and quotation workflows. The initial deployment targeted administrative teams supporting customer relationships at the Sneek site, where day to day CRM and document capture activities were executed.
Exact Synergy was configured to record incoming requests, store and track quotations, and maintain relationship records as part of the Document Management scope. Functional usage documented includes drawing up quotations, processing quotation records in the CRM, and keeping customer and quotation documentation current, reflecting typical document lifecycle and records management capabilities within the application.
Operational procedures show a mix of Exact Synergy usage and spreadsheet-based processing, with quotations recorded in Excel and the CRM as part of administrative workflows. Communication activities such as calling and emailing quotations and routing customer questions to responsible staff were integrated into the operational use of Exact Synergy, supporting sales administration and customer service functions.
Governance and process ownership were assigned to administrative roles, with a named administrative assistant in Sneek responsible for completing and maintaining the relationship management package. Usage records indicate Exact Synergy was actively used in the period from November 2017 to May 2018, evidencing a role-level rollout focused on CRM data hygiene and quotation administration.
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Empatec eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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Empatec PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2014 | 2014 |
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Empatec IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Empatec CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Empatec
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Apps Being Evaluated by Empatec Executives
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