Bloomfield Hills, 48304, MI,
United States
Encodle Systems Technographics
Encodle Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Encodle Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Encodle Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Encodle Systems has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2019, GoDaddy Webmail for Collaboration in 2017, BenchmarkONE for CRM in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Encodle Systems is running and its propensity to invest more and deepen its relationship with Tawk.to , GoDaddy , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Encodle Systems revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Encodle Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Encodle Systems Tech Stack and Enterprise Applications
Encodle Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Encodle Systems implemented Tawk.to on its public website to provide direct visitor engagement. The Tawk.to deployment used the vendor's web-embedded chat agent to add real-time messaging and visitor presence awareness to the site, and the implementation is a clear instance of Chatbots and Conversational AI applied to a professional services firm.
Configuration centered on standard chat capabilities supported by Tawk.to, including live chat, canned responses, offline message capture, and basic visitor monitoring, aligned with typical Chatbots and Conversational AI functionality. Administration and governance were handled within the small internal team, using script-based embedding for rapid rollout and lightweight configuration to support customer support and lead capture workflows while keeping infrastructure changes minimal. The full application name Tawk.to is exposed in the customer-facing chat interface and is maintained as an on-site SaaS widget.
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Encodle Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Encodle Systems deployed GoDaddy Webmail as its Collaboration application to provide corporate email and team communication. The implementation uses GoDaddy hosted webmail surfaced on the company website, with user mailboxes provisioned for staff email and client correspondence. GoDaddy Webmail functions as the visible email client and gateway for external inquiries originating from the site.
The deployment scope is company wide for the professional services firm, supporting internal messaging, client communications, and scheduling notifications typical of a Collaboration deployment. Configuration emphasizes mailbox administration, alias configuration, and webmail access provisioned to employees consistent with a 10 person organization. Governance centers on mailbox account management and website email routing, with GoDaddy Webmail serving as the primary Collaboration tool for Encodle Systems.
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Collaboration | Collaboration |
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2021 | 2021 |
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Encodle Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BenchmarkONE | Legacy | BenchmarkONE | CRM | CRM | n/a | 2021 | 2021 |
In 2021, Encodle Systems deployed BenchmarkONE as its CRM to capture and manage requests and prospects originating from its website. Encodle Systems uses BenchmarkONE on their website to centralize contact records and coordinate small team sales and marketing activities for the professional services firm.
The implementation emphasizes core CRM capabilities that align with the CRM category, including web form lead capture, contact management, email marketing automation, and basic pipeline tracking. BenchmarkONE is configured to ingest leads from site interactions and maintain prospect records, supporting outreach sequencing and status tracking for a compact sales and service workflow.
Deployment follows a cloud hosted SaaS model, with BenchmarkONE integrated into the company website for real time lead ingestion and tracking. Operational ownership is concentrated among a single administrator and a small group of marketing and sales users, reflecting the company scale of about 10 employees, and the system is used firmwide for client acquisition and engagement orchestration.
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Encodle Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Encodle Systems
| First Name | Last Name | Title | Function | Department | Phone | |
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Managing Director | Director | Finance | |
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Apps Being Evaluated by Encodle Systems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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