Encore Capital Group
350 Camino De La Reina, Suite 100,
San Diego, 92108, CA,
United States
San Diego, 92108, CA,
United States
1 877-445-4581
Banking and Financial Services
Encore Capital Group Technographics
Encore Capital Group Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Encore Capital Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7400 Encore Capital Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Encore Capital Group has purchased the following applications: Workday Financial Management for ERP Financial in 2017, Workday HCM for Core HR in 2013, Microsoft Power BI for Analytics and BI in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Encore Capital Group is running and its propensity to invest more and deepen its relationship with Workday , Syntrio , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Encore Capital Group revenues, which have grown to $1.22 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Encore Capital Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Encore Capital Group Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017 Encore Capital Group began implementing Workday Financial Management to consolidate accounting and finance operations, deploying a program aligned with its ERP Financial objectives. The initiative was embedded in a broader four pillar accounting transformation that included organizational design, automation, policy and procedure improvements, and international integration.
The implementation of Workday Financial Management covered core modules and configurations across Accounting, Purchasing, Fixed Assets and Leasing, Expenses, Banking and Settlement. The program included an upgrade of the existing accounting and general ledger environment and the document management system, and the team developed and managed a comprehensive test program and validation cycles for the Workday Financials ERP implementation.
Integration work was significant, with the program supporting 32 integration points to incumbent systems and a parallel implementation for the companys proprietary revenue system. Encore worked with an external PwC team to develop the ERP RFP and drive vendor selection, and engaged KPMG CECL experts to assess and plan adoption steps for ASC 326.
Governance and operational rollout emphasized Procure to Pay training for domestic locations and centralized procurement onboarding aligned to updated organizational policy. The program also produced a comprehensive CECL project plan noting enterprise critical impacts, and managed workstreams that required coordinated engagement from purchasing, pricing, accounting, investor relations, tax, revenue, legal, and international subsidiaries.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2013 | 2018 |
Encore Capital Group implemented Workday HCM in 2013, establishing Workday HCM as the enterprise Core HR platform to centralize employee data and HR operations. The implementation is described by an internal HR Coordinator who served as a Workday HRIS subject matter expert and primary administrator for data maintenance and records retention.
Configuration and functional modules include core data maintenance workflows, creation and termination management of employee records, position creation and modification, headcount management including PTN tracking and job and compensation profiles, security configuration, and report writer development. Workday reporting, testing, and ongoing configuration activities were core to the program, alongside reporting structure maintenance and cost center and supervisory organization creation and modification.
Integrations focused on payroll and HRIS data exchange and broader integrations to support compliance workflows, with explicit operational support for I-9 and E-Verify processes. Operational scope centered on HR administration, payroll coordination, employee relations, and compliance functions across Encore Capital Group in the United States, with Workday HCM supporting day to day HR transactions and audit trails.
Governance and process work included development of standard operating procedures, transcription and documentation of workflows, security stewardship, and SOX related compliance work including audit response and remediation. The HR Coordinator role included responsibilities for maintaining state and federal policy compliance such as wage and hour, FLSA, ADA, EOE, FMLA and leave of absence regulations, and management of workers compensation and California unemployment insurance processes.
Encore Capital Group Workday HCM Core HR remains positioned as the central system for HR program administration, headcount management, reporting and integrations, with focused governance on records retention, security, and compliance driven SOPs and audit readiness.
|
|
|
|
|
Learning and Development | HCM |
|
2003 | 2017 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2013 | 2013 |
|
|
|
|
|
Workforce Management | HCM |
|
2013 | 2018 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2012 | 2018 |
In 2012, Encore Capital Group implemented Microsoft Power BI to centralize Analytics and BI for enterprise business intelligence and reporting functions. The deployment was led from the Enterprise Architecture Competency Group, which drove governance and standardization across the companys Business Intelligence & Analytics portfolios.
The engagement combined Microsoft Power BI visualization, reporting, self service analytics, and data modeling capabilities with an enterprise Cloud EDW architecture. Encore built a Data Warehouse and Data Lake in Netezza and concurrently led an initiative to construct a cloud EDW using Azure SQL DW, Azure Datalake, and Azure blob storage, with responsibilities for architecture development, construction, execution and monitoring.
Integrations emphasized information integration and data management workflows between Netezza sources and the Azure based data platform, supporting Power BI as the front end for consumption. Technical proof of concepts and solution design work focused on enabling Power BI reporting against the Azure SQL DW and Azure Datalake assets, while preserving the existing Netezza warehouse for current reporting needs.
Governance and operationalization were core to the program, with the team leading data governance and business glossary development, and providing strategic consulting to evolve and communicate data management, architecture, and delivery practices. Microsoft Power BI was positioned as the enterprise Analytics and BI tool within Encore Capital Group to support standardized reporting, information integration engagements, and improved data stewardship across the organization.
|
|
|
|
|
Data Warehouse | Analytics and BI |
|
2017 | 2017 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2018 | 2018 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2018 | 2018 |
|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Data Warehouse Appliance | IaaS |
|
2017 | 2017 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Encore Capital Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Encore Capital Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Encore Capital Group Technographics
Encore Capital Group is a Banking and Financial Services organization based in United States,
with around 7400 employees and annual revenues of $1.22 billion.
Encore Capital Group operates a diverse technology stack with applications such as
Workday Financial Management, Workday HCM and Microsoft Power BI,
covering areas like ERP Financial, Core HR and Analytics and BI.
Encore Capital Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday and Microsoft.
Encore Capital Group recently adopted applications including
ServiceNow ITSM in 2021, Okta Identity Cloud in 2021 and Imperva Sonar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Encore Capital Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Encore Capital Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Encore Capital Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.