AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Eneco Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP ERP ECC 6.0 ERP Financial ERP Financial Management n/a 2010 2011
ERP Financial ERP Financial Management 2012 2012
ERP Financial ERP Financial Management 2021 2021
Payment Processing ERP Financial Management 2016 2016
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Verint Systems Legacy Verint Workforce Management Workforce Management HCM n/a 2014 2014
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ORTEC Legacy ORTEC Service Planning Field Service Management ERP Services and Operations n/a 2019 2019
In 2019, Eneco implemented ORTEC Service Planning. The ORTEC Service Planning deployment, classified as Field Service Management, was introduced to address a high rate of missed appointments and to optimize workforce utilization across Eneco's field engineering operations. The implementation embedded ORTEC's algorithmic scheduling and routing engines together with explicit operational roles, including an order manager who approves engineer assignments and a capacity manager who analyzes long term calendar capacity and suggests where additional customers can be invited for maintenance visits. Functional capabilities implemented include automated route optimization, capacity forecasting, and a proposed maintenance schedule that proactively manages annual maintenance contract obligations and refines itself over time. Customer facing appointmenting was digitized by Mendix partner Clevr, which provided a self-service scheduling front end that feeds options with varying sustainability levels into ORTEC Service Planning. The integrated flow links customer self-scheduling to ORTEC's Field Service Management algorithms so that customer-chosen appointment windows are reconciled with route and capacity optimization, enabling better match rates between engineer arrivals and customer availability. The move to data driven field service scheduling created a cultural shift, addressed through hands-on validation exercises and a biweekly working group that reviews algorithmic choices and continuous improvement opportunities. Outcomes explicitly reported include a reduced number of missed appointments, higher customer satisfaction and improved workforce utilization, with the scheduling department and engineering teams adopting the ORTEC Service Planning driven workflows as they expand the method into additional activities with the objective of consolidating control within a single My Eneco environment.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2018 2018
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2018 2018
Analytics and BI Analytics and BI 2015 2015
Data Warehouse Analytics and BI 2021 2021
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2015 2015
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2019 2019
Digital Signing Content Management 2020 2020
Web Content Management Content Management 2017 2017
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Personalization and Product Recommendations eCommerce 2013 2013
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center, Customer Experience CRM 2019 2019
CRM CRM 2013 2013
CRM CRM 2009 2009
Customer Experience CRM 2019 2019
Customer Experience CRM 2019 2019
Customer Support CRM 2014 2014
Customer Support CRM 2020 2020
Marketing Analytics CRM 2018 2018
Marketing Automation CRM 2020 2020
Sales Analytics CRM 2020 2020
Sales Automation, Sales Engagement CRM 2020 2020
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Financial Consolidation and Close EPM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2021 2021
Supplier Relationship Management Procurement 2010 2010
Supplier Relationship Management Procurement 2021 2021
SPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Configure Price Quote (CPQ) SPM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EMM / MDM / MAM CyberSecurity 2018 2018
IT Decision Makers and Key Stakeholders at Eneco
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Eneco Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Eneco Technographics

Eneco is a Utilities organization based in Netherlands, with around 3119 employees and annual revenues of $14.16 billion.

Eneco operates a diverse technology stack with applications such as SAP ERP ECC 6.0, Verint Workforce Management and ORTEC Service Planning, covering areas like ERP Financial, Workforce Management and Field Service Management.

Eneco has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Verint Systems and ORTEC.

Eneco recently adopted applications including SAP S/4 HANA in 2021, Snowflake Data Warehouse in 2021 and SAP BPC Financial Close in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Eneco’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Eneco’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Eneco technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.