Cataguases, 36770-901, MG,
Brazil
Energisa Mato Grosso - Distribuidora de Energia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Energisa Mato Grosso - Distribuidora de Energia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16737 Energisa Mato Grosso - Distribuidora de Energia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Energisa Mato Grosso - Distribuidora de Energia has purchased the following applications: Olos Chatbot for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2022, Microsoft SharePoint for Enterprise Content Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Energisa Mato Grosso - Distribuidora de Energia is running and its propensity to invest more and deepen its relationship with Olos Tecnologia , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Energisa Mato Grosso - Distribuidora de Energia revenues, which have grown to $5.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Energisa Mato Grosso - Distribuidora de Energia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olos Tecnologia | Legacy | Olos Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Energisa Mato Grosso - Distribuidora de Energia implemented Olos Chatbot as a Chatbots and Conversational AI solution to modernize customer-service and CX operations. The engagement targeted agency and consumer experience across Energisa's regional service operations in Brazil, aligning conversational automation with frontline service workflows.
Deployment leveraged OlosChannel and Olos AD suite capabilities within the Olos Chatbot implementation, with configuration focused on intent classification, dialog management, conversational routing, and business-rule driven response flows. The implementation provided automated first-level customer triage and scripted interaction templates to standardize responses and reduce manual handling of routine inquiries.
The Olos Chatbot was integrated into Energisa Mato Grosso customer-service channels and agency touchpoints, supporting automated handoffs to human agents when escalation rules were triggered. Operational governance emphasized centralized control of conversational flows, staged rollout to agency channels, and local team ownership for content updates and escalation policies to align CX and field operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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