Ergon Energy
420 Flinders St,
Townsville City, 4810, QLD,
Australia
Townsville City, 4810, QLD,
Australia
61 7 3069-0800
Utilities
Ergon Energy Technographics
Ergon Energy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ergon Energy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Ergon Energy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ergon Energy has purchased the following applications: SAP S/4 HANA for ERP Financial in 2017, Hitachi Ellipse EAM Payroll for Payroll in 2005, Hitachi Ventyx FocalPoint Suite for Asset Performance Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ergon Energy is running and its propensity to invest more and deepen its relationship with SAP , Visa , Hitachi or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ergon Energy revenues, which have grown to $1.61 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ergon Energy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ergon Energy Tech Stack and Enterprise Applications
Ergon Energy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 Ergon Energy implemented SAP S/4 HANA as its ERP platform, targeting core finance processes under the ERP Financial category. The work coincided with the organizational consolidation into Energy Queensland Pty Ltd and the broader IT program to standardize enterprise applications.
The SAP S/4 HANA deployment emphasized financial modules and components, noted internally as FIROI and related capabilities, and included canonical ERP Financial functions such as general ledger, accounts payable, accounts receivable, and financial reporting. Configuration activities highlighted master data consolidation, chart of accounts rationalization, and structured financial period close workflows consistent with large scale ERP Financial implementations.
Integration and operational coverage extended beyond the SAP S/4 HANA core, aligning the ERP Financial implementation with concurrent Windows 10 and Office 365 rollouts, including MS Teams, SharePoint Online, and Microsoft Power Apps, and interoperating with a Web CMS Squiz Matrix for web and mobile application front ends. Operational scope centered on finance teams and business units supporting distribution and Energy Solution business development across the Energy Queensland organization in Australia.
Governance and runbook responsibilities were placed with internal Analyst Programmer teams who supported, upgraded, and maintained the SAP S/4 HANA environment while adopting new web and mobile development practices. Staff reskilling and formal training were part of the rollout, including Microsoft 20480 HTML5, JavaScript and CSS3 training, and organizational emphasis on embedding ERP Financial process ownership into IT operations and application support functions.
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Expense Management | ERP |
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2018 | 2019 |
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Expense Management | ERP |
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2015 | 2015 |
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Ergon Energy HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi | Legacy | Hitachi Ellipse EAM Payroll | Payroll | HCM | ABB | 2005 | 2007 |
In 2005, Ergon Energy implemented Hitachi Ellipse EAM Payroll as part of Project JET to consolidate systems across HR/payroll, finance, logistics, assets and works management and HSE in Queensland, Australia. The broader Mincom Ellipse deployment for the program was reported with a go live announcement in 2007, situating Hitachi Ellipse EAM Payroll within a multi domain consolidation effort.
The implementation explicitly included HR and Payroll modules to unify payroll and HR processes, consolidating employee records, payroll processing and HR administration into a single applications environment. Configuration work centered on centralizing pay run processing, payroll calculation workflows and employee master data to align payroll processing with HR and finance functional requirements under the Payroll category.
Operational coverage extended across HR, payroll, finance, logistics, assets and works management and HSE teams in Queensland, with ABB engaged as the system integrator for the rollout. Governance adjustments accompanied the technical deployment to centralize payroll and HR process ownership, and the program was reported to deliver an integrated system with an expected three year payback.
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Ergon Energy ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi Vantara | Legacy | Hitachi Ventyx FocalPoint Suite | Asset Performance Management | ERP Services and Operations | n/a | 2012 | 2013 |
In 2012 Ergon Energy adopted Hitachi Ventyx FocalPoint Suite as part of an Asset Performance Management initiative, implemented in parallel with the Ventyx Ellipse 8 enterprise asset management release. The adoption was executed through a program led by SPARQ Solutions, with ABB delivering the Ventyx portfolio and positioning the solution to bridge information technology and operational technology environments.
The Hitachi Ventyx FocalPoint Suite was implemented to provide business intelligence and operational visibility, while Ventyx Ellipse 8 was licensed to manage core EAM and resource planning functions. Functional modules brought into scope included asset registry and lifecycle management, work scheduling and dispatch, human resources administration, finance controls, and supply chain management, with FocalPoint providing analytics and field-work management visibility.
Integration work emphasized interoperability with the incumbent IT landscape, reflecting ABB commentary that the Ventyx open solution could interoperate with existing systems, and SPARQ Solutions served as the IT services conduit for Energex and Ergon Energy. Operational coverage targeted network management and field operations across Ergon Energy’s service footprint, with configuration focused on outage and storm response workflows that tie field crews, scheduling, and supply chain availability to analytic dashboards.
Governance and process change centered on consolidating work scheduling and network visibility into a single operational data layer, enabling more coordinated dispatch and field execution processes. Outcomes stated by providers included greater visibility and efficiency in network management and field-work management, and specific operational importance during summer storm seasons when risk of damage to installations is elevated.
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Enterprise Asset Management | ERP Services and Operations |
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2007 | 2007 |
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Enterprise Asset Management | ERP Services and Operations |
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2025 | 2026 |
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Field Service Management | ERP Services and Operations |
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2016 | 2016 |
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Travel Management | ERP Services and Operations |
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2018 | 2018 |
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Utilities ERP | ERP Services and Operations |
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2019 | 2020 |
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Ergon Energy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Ergon Energy Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2014 | 2014 |
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Ergon Energy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Ergon Energy Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2019 | 2020 |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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Ergon Energy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Ergon Energy CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ergon Energy
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Systems & Strategy Officer | Director | IT | |
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Manager Portfolio Data Analytics | Manager | IT | |
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Enterprise Data Manager | Manager | IT | |
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Program Project Manager | Manager | Finance | |
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Senior Meter Data Officer | Director | IT | |
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Executive General Manager, Finance | Manager | Finance | |
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Procurement Solutions Officer | Manager | Procurement | |
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Manager Strategic Sourcing | Manager | Procurement | |
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GM - Digital Platforms and Services | CXO | IT | |
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Asset Strategy & Optimisation Engineer | Non Manager | Operations | |
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Facilities Officer | Manager | Operations | |
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Asset Development Engineer | Non Manager | Operations | |
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Executive General Manager, Retail - Ergon Energy | Director | Operations | |
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Asset Portfolio Officer | Manager | Operations | |
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Apps Being Evaluated by Ergon Energy Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ergon Energy IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ergon Energy digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Ergon Energy Technographics
Ergon Energy is a Utilities organization based in Australia,
with around 3500 employees and annual revenues of $1.61 billion.
Ergon Energy operates a diverse technology stack with applications such as
SAP S/4 HANA, Hitachi Ellipse EAM Payroll and Hitachi Ventyx FocalPoint Suite,
covering areas like ERP Financial, Payroll and Asset Performance Management.
Ergon Energy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Hitachi and Hitachi Vantara.
Ergon Energy recently adopted applications including
SAP Enterprise Asset Management in 2025, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) in 2022 and Lumen Black Lotus Labs in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ergon Energy’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ergon Energy’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ergon Energy technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.