Sydney, 2000, NSW,
Australia
Ernst & Young Services Australia Technographics
Ernst & Young Services Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ernst & Young Services Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9000 Ernst & Young Services Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ernst & Young Services Australia has purchased the following applications: Adobe Connect for Audio Video and Web Conferencing in 2017, Adobe Experience Manager for Digital Asset Management in 2020, Adobe Experience Cloud for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ernst & Young Services Australia is running and its propensity to invest more and deepen its relationship with Adobe Systems , Cisco Systems , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ernst & Young Services Australia revenues, which have grown to $1.54 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ernst & Young Services Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Ernst & Young Services Australia Tech Stack and Enterprise Applications
Ernst & Young Services Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Ernst & Young Services Australia implemented Adobe Connect as its Audio Video and Web Conferencing solution and deployed Adobe Connect on the EY Australia website to support public-facing virtual events and embedded conferencing. Adobe Connect is used on their website to deliver webinar sessions, persistent meeting rooms, and web-based audio and video interactions for client engagement and external communications.
The implementation focuses on core Audio Video and Web Conferencing capabilities such as multi-party audio and video, screen and content sharing, session recording, and webinar controls, aligning with professional services workflows for client presentations, training, and remote team collaboration. Operational scope is centered on the Australian practice, with the Adobe Connect deployment embedded into EY Australia web properties to enable scheduling and access to virtual events while centralizing web conferencing for client and internal use.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Ernst & Young Services Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2020 | 2020 |
In 2020, Ernst & Young Services Australia implemented Adobe Experience Manager to provide Digital Asset Management for its public web presence. Adobe Experience Manager is used to centralize and serve media and marketing assets on the EY website, consolidating the firm relationship between Company Adobe Experience Manager Digital Asset Management web content and brand asset management workflows.
The implementation organizes a centralized asset repository with asset ingestion, metadata schema, rendition generation, version control, search and publish workflows to support marketing and web content teams. The deployment emphasizes web publishing integration and content delivery workflows, combined with role based access controls and asset lifecycle management to govern how digital assets are authored, approved and published on the EY Australia website.
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Digital Signing | Content Management |
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2021 | 2021 |
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Ernst & Young Services Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Ernst & Young Services Australia deployed Adobe Experience Cloud on its public website, using the Customer Experience platform to centralize web content delivery and to orchestrate personalized customer interactions. The implementation emphasizes web experience orchestration, session-level analytics, visitor segmentation and testing to support marketing, client engagement and digital experience teams. Adobe Experience Cloud is instrumented across site pages to enable tagging, audience definitions and targeted experience delivery through standard Experience Cloud APIs.
Operational ownership sits with the firm’s digital experience and marketing operations functions and covers the Australian web estate including corporate and service line pages. Governance was organized around editorial workflows, analytics stewardship and consent management to control tagging, audience lifecycle and personalization rules. The deployment focuses on content lifecycle management, A B and multivariate testing, and experience personalization capabilities typical of a Customer Experience platform, with integrations scoped to website instrumentation and Experience Cloud endpoints.
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Ernst & Young Services Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Ernst & Young Services Australia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Ernst & Young Services Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Ernst & Young Services Australia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ernst & Young Services Australia
Apps Being Evaluated by Ernst & Young Services Australia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||