Belfort, 90000,
France
Esdi European Help Desk Technographics
Esdi European Help Desk Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Esdi European Help Desk and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 49 Esdi European Help Desk employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Esdi European Help Desk has purchased the following applications: Microsoft 365 for Collaboration in 2016, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Esdi European Help Desk is running and its propensity to invest more and deepen its relationship with Microsoft , Ikoula or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Esdi European Help Desk revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Esdi European Help Desk intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Esdi European Help Desk Tech Stack and Enterprise Applications
Esdi European Help Desk Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Esdi European Help Desk implemented Microsoft 365 to address Collaboration needs. The deployment is publicly observable on the company website and was provisioned to support the 49-employee professional services firm based in France.
The Microsoft 365 implementation centers on core Collaboration capabilities, including cloud email, real time messaging and meetings, and cloud document collaboration. Microsoft 365 was configured to deliver Exchange Online style email services, Microsoft Teams style messaging and meetings, SharePoint Online style intranet and document libraries, OneDrive for Business style file sync, and the Office productivity applications for authoring and coauthoring.
Operational governance for the Microsoft 365 tenant was organized around centralized administration and identity based access controls, using built in identity and access management and role based administration to manage users and service roles. The rollout covered internal collaboration workflows across client service, project delivery, and administrative functions, with ongoing management executed through the Microsoft 365 administrative capabilities and standard compliance and retention controls.
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Esdi European Help Desk IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016, Esdi European Help Desk deployed Microsoft Azure Cloud Services to host its public website, adopting cloud infrastructure consistent with Application Hosting and Computing Services. The deployment used Microsoft Azure Cloud Services to provision compute and storage resources for the website and customer-facing help desk pages, aligning the vendor platform with the company web presence and online support workflows.
Configuration focused on standard hosting capabilities within the Application Hosting and Computing Services model, including hosted web application runtimes, scalable compute instances, persistent object storage for assets, and managed networking for DNS and traffic routing. The implementation included platform-level provisioning patterns typical for hosted web workloads, and configuration for availability, routine backups, and centralized resource management by the small in-house IT team.
Operational scope covered the company website and adjacent customer support interfaces, with IT and customer service functions operating on the hosted environment. Governance practices emphasized subscription level controls and role based access for cloud resources, and operational processes were organized to manage deployments, content updates, and basic incident response for the hosted services.
The record indicates Microsoft Azure Cloud Services is the primary application hosting platform for Esdi European Help Desk, reflecting a focused use of Application Hosting and Computing Services to run their website and customer-facing support infrastructure.
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Esdi European Help Desk
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Apps Being Evaluated by Esdi European Help Desk Executives
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