ESPN Technographics
ESPN Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ESPN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9500 ESPN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ESPN has purchased the following applications: MentorcliQ ERG Management for Employee Engagement in 2021, SAP Travel and Expense Management for Expense Management in 2015, Genesys Cloud CX for Call Center in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ESPN is running and its propensity to invest more and deepen its relationship with MentorcliQ , Insala , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ESPN revenues, which have grown to $4.21 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ESPN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ESPN Tech Stack and Enterprise Applications
ESPN HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MentorcliQ | Legacy | MentorcliQ ERG Management | Employee Engagement | HCM | n/a | 2021 | 2021 |
In 2021, ESPN deployed MentorcliQ ERG Management to run an ERG-linked peer mentorship program. MentorcliQ ERG Management is an Employee Engagement application used to operationalize a mentoring program launched through ESPN’s Career Center as an HR and DEI initiative in the United States.
The implementation centered on core MentorcliQ ERG Management capabilities for ERG administration, mentor matching, program enrollment, mentoring session tracking, and feedback collection. Configuration emphasized ERG-linked cohort definitions and matching rules to align mentor assignments to career development objectives and participant profiles.
Integration with ESPN’s Career Center provided a single access and enrollment point for employees, enabling mentoring program visibility inside existing talent and career workflows. Operational ownership sat with HR and DEI teams, with ERG leaders involved in program governance and ongoing participant coordination across ESPN’s United States employee base.
Governance used MentorcliQ ERG Management reporting and participant feedback to manage program lifecycle and engagement. The ERG-linked peer mentorship program logged 5,500 mentoring hours and received an average participant rating of 4.6 out of 5, demonstrating engagement and uptake within the stated scope.
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Employee Engagement | HCM |
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2021 | 2021 |
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Succession and Leadership Planning | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2011 | 2011 |
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Workforce Scheduling | HCM |
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2017 | 2017 |
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ESPN ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Travel and Expense Management | Expense Management | ERP | n/a | 2015 | 2015 |
In 2015 ESPN deployed SAP Travel and Expense Management to centralize travel and expense administration for a department supporting three executives and 16 staff members, establishing a defined Expense Management capability for travel expense reporting and documentation. The SAP Travel and Expense Management application was the primary system used to capture and process travel expense reports and to operationalize expense workflows within the department.
Configuration emphasized travel and expense report processing, approvals, and policy-driven validation, with SAP Travel and Expense Management used to prepare and reconcile travel and expense reports and to enforce documentation standards. Day-to-day configuration supported report generation, manual schedule assembly, and controlled approval routing to align with corporate expense controls and departmental procedures.
Operational coverage remained departmental, focused on executive and staff travel administration, and included administrative responsibilities explicitly executed alongside the application, such as preparing SAP travel and expense reports, assembling the department schedule, assuring accurate overseas mailings, and distributing updates and news periodicals. Governance and continuity were instituted at the department level, with the deployment recommended by a previous supervisor to provide continuous coverage and to embed formal report preparation and schedule distribution workflows into routine operations.
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Payment Processing | ERP |
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2021 | 2021 |
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ESPN CRM
ESPN AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2024 | 2024 |
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ESPN AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Artificial Intelligence Marketing | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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ESPN Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Analytics and BI | Analytics and BI |
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2025 | 2025 |
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ESPN Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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ESPN Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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ESPN ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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ESPN TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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ESPN IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2011 | 2011 |
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ESPN CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ESPN
Apps Being Evaluated by ESPN Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||