Essential Energy
8 Buller Street,
Sydney, 2444, NSW,
Australia
Sydney, 2444, NSW,
Australia
61 2 9336-9141
Utilities
Essential Energy Technographics
Essential Energy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Essential Energy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3650 Essential Energy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Essential Energy has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2021, Oracle Cloud HCM for Core HR in 2020, Oracle Utilities Work and Asset Cloud Service for Enterprise Asset Management in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Essential Energy is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Essential Energy revenues, which have grown to $1.18 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Essential Energy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Essential Energy Tech Stack and Enterprise Applications
Essential Energy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Essential Energy implemented Oracle Cloud ERP as its core financial system. The Oracle Cloud ERP deployment sits within a broader multi-year Transformation Program that includes significant upgrades to enterprise asset management, human capital management, procurement and supply chain, and enterprise content management. The program structure placed procurement leadership on secondment to manage commercial relationships and an interim Procurement Operations Manager was appointed while the upgraded Oracle Fusion ERP system was commissioned.
Oracle Cloud ERP was deployed for ERP Financial operations, configured to support core financial modules including general ledger, accounts payable, accounts receivable, asset accounting and project cost controls, consistent with utility financial workflows. The implementation emphasized finance and procurement workflow orchestration and controls to align purchasing, contract management and commercial governance with the transformation program. Configuration work included role based access, financial period management and chart of accounts redesign to accommodate enterprise asset and project accounting requirements.
The Oracle Cloud ERP functions as the financial backbone for integrations with upgraded enterprise asset management and human capital management capabilities, and to coordinate with procurement and supply chain processes across Essential Energy's corporate, fleet and property categories. Operational coverage focused on Finance, Procurement and Corporate Services teams, with deployment activities centered around Port Macquarie and wider New South Wales operations. Data consolidation and master data governance were scoped to ensure consistent supplier, asset and project records across systems.
Governance was structured through the Transformation Program with procurement led commercial oversight, a Transformation Management Office and targeted upskilling and realignment initiatives to prepare teams for the new ERP Financial processes. External expenditure for the overall program was estimated at over $650 million, and commissioning timelines were managed alongside interim role placements to maintain procurement and financial continuity.
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Essential Energy HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle PeopleSoft HCM | Oracle Cloud HCM | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Essential Energy migrated from Oracle PeopleSoft HCM to Oracle Cloud HCM. Oracle Cloud HCM was deployed as the Core HR solution to centralize employee records, position and organizational management, and HR transactional processing across the corporate business.
The implementation covered standard Core HR modules including core HR and workforce records, position and org management, talent and performance management, absence and leave management, and employee and manager self-service capabilities. Configuration work emphasized role-based security, business unit alignment and automation of onboarding and offboarding workflows consistent with enterprise HR operations.
Integrations and operational coverage were designed for company-wide support of Essential Energy Corporate business, with Oracle Cloud HCM operating alongside Oracle Cloud ERP and interfacing with Oracle PeopleSoft Payroll and various SaaS applications in the application landscape. An Enterprise Applications Manager took ownership from December 2020 to lead the centralized Application Support team managing Oracle Cloud HCM, Oracle Cloud ERP, PeopleSoft Payroll and connected SaaS solutions, providing cross-application incident, release and configuration support.
Governance centered on centralized application support, change control and integration management to maintain payroll continuity while moving Core HR recordkeeping and service delivery into Oracle Cloud HCM. Operational rollout and ongoing support focused on HR service delivery, payroll interfacing and application lifecycle management under the centralized support model.
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Payroll | HCM |
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2015 | 2016 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2019 | 2019 |
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Essential Energy ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Utilities Work and Asset Cloud Service | Enterprise Asset Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025 Essential Energy implemented Oracle Utilities Work and Asset Cloud Service as part of a cloud-first modernization of its asset and workforce systems, applying Enterprise Asset Management capabilities across one of Australia’s largest electricity distribution footprints. The deployment covers Essential Energy’s network that serves over 890,000 customers across 95 percent of New South Wales and parts of southern Queensland, and supports management of more than 10 million assets to improve visibility and operational planning.
Oracle Utilities Work and Asset Cloud Service was configured to deliver end to end work and asset management, providing insights, modelling, and planning capabilities to systemise maintenance requirements and establish a single operational view. The implementation was paired with Oracle Fusion Cloud Enterprise Resource Planning and Oracle Fusion Cloud Human Capital Management to extend financial control, workforce management, and employee experience functions into the same data model.
Integration between Oracle Fusion Applications and Oracle Utilities WACS created a centralised and common data model for asset and financial management, enabling cross functional workflows between asset engineering, maintenance planning, finance, and HR. The combined architecture supports operational use cases such as maintenance scheduling, workforce allocation, asset valuation, and planning simulations while maintaining alignment across enterprise systems.
Governance and operational cadence were structured around Oracle Fusion Application quarterly update cycles, providing continuous innovation on a 90 day rhythm without downtime as stated by the vendor. According to Essential Energy, the solution improved asset management practices, aligned enterprise systems, increased productivity, expanded workforce insights, and positioned the organization to better support NSW’s clean energy transition while strengthening network resilience.
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Enterprise Asset Management | ERP Services and Operations |
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2025 | 2025 |
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Essential Energy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Essential Energy Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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Essential Energy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Essential Energy EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2020 |
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Essential Energy ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Essential Energy PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Essential Energy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Essential Energy CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Essential Energy
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Procurememt | Director | Procurement | |
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Head of Finance Operations | Director | Finance | |
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IT Business Partner / Head of Enterprise Applications | Director | IT | |
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CIO | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Chief Transformation Officer | CXO | Finance | |
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Head of Transformation | Director | Finance | |
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Head of Finance Operations | Director | Finance | |
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Acting Head of Finance Operations | Director | Finance | |
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Procurement Operations Lead | Manager | Procurement | |
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Procurement Program and Performance Manager | Manager | Procurement | |
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Finance Operations Analyst | Manager | Finance | |
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Enterprise Applications Manager | Manager | IT | |
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Head of eTech Commercial, Vendor & ITSM | Director | IT | |
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Head of EPMO | Director | Finance | |
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Portfolio Manager - Enterprise Integration, Database, Reporting & Analytics | Manager | Investment | |
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Senior Project Manager | Manager | Operations | |
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Project Manager | Manager | Operations | |
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Project Manager | Manager | Operations | |
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Portfolio Services Manager | Manager | Operations | |
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Apps Being Evaluated by Essential Energy Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Essential Energy IT executives and key decision makers. This section highlights Essential Energy's latest recorded technology evaluations, including Epoch Payments for Payment Processing on 2025-11-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Essential Energy digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-17 | Essential Energy | Evaluated | Epoch | Epoch Payments | Payment Processing | ERP |
FAQ - APPS RUN THE WORLD Essential Energy Technographics
Essential Energy is a Utilities organization based in Australia,
with around 3650 employees and annual revenues of $1.18 billion.
Essential Energy operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM and Oracle Utilities Work and Asset Cloud Service,
covering areas like ERP Financial, Core HR and Enterprise Asset Management.
Essential Energy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle.
Essential Energy recently adopted applications including
Oracle Utilities Work and Asset Cloud Service in 2025, Oracle Utilities Work and Asset Management (WAM) in 2025 and Okta Identity Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Essential Energy’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Essential Energy’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Essential Energy technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.