Ethiopian Airlines
Bole 1,
Addis Ababa, 1755,
Ethiopia
Addis Ababa, 1755,
Ethiopia
251 11 5178407
Transportation
Ethiopian Airlines Technographics
Ethiopian Airlines Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ethiopian Airlines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18000 Ethiopian Airlines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ethiopian Airlines has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, SAP SuccessFactors Compensation for Compensation Management in 2013, IFS Maintenix for Aviation MRO in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ethiopian Airlines is running and its propensity to invest more and deepen its relationship with SAP , Lufthansa Systems AG , Trustly Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ethiopian Airlines revenues, which have grown to $7.02 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ethiopian Airlines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Ethiopian Airlines Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Ethiopian Airlines implemented SAP S/4 HANA as its ERP Financial platform, replacing SAP ERP ECC 6.0. The program included SAP Functional and SAP Basis support resources, with a full-time SAP Functional Consultant participating from November 2019 to July 2021. The initiative targeted consolidation of core financial processes across the carrier.
The SAP S/4 HANA implementation covered core finance capabilities typical of ERP Financial systems, including general ledger, accounts payable, accounts receivable, asset accounting, cost and management accounting, and month end close and financial reporting workflows. Configuration work emphasized chart of accounts rationalization, master data alignment, and standardization of accounting processes to support consolidated financial statements. SAP S/4 HANA financial modules and configuration were used to centralize transactional finance and ledger processing.
Technical activities included SAP Basis level system conversion tasks and data migration from SAP ERP ECC 6.0 to SAP S/4 HANA, reflecting platform and database level change efforts. System level support and basis operations were part of the implementation timeline, indicating upgrade of application infrastructure and technical stabilization work following the conversion.
Operational scope centered on Ethiopian Airlines finance and accounting functions, with rollout activities oriented toward harmonizing financial controls and establishing master data governance across business units. Implementation governance included role based access configuration, finance user training, and validation cycles to embed new processes and controls.
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ERP Financial | ERP Financial Management |
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2024 | 2024 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2013 | 2013 |
In 2013, Ethiopian Airlines implemented SAP SuccessFactors Compensation as its Compensation Management solution to support HR administrative functions including compensation administration and employee record keeping. The deployment targeted HR operations and administrative teams, with the application used primarily for centralized pay administration rather than broader talent management processes.
SAP SuccessFactors Compensation was configured to manage core compensation workflows, including compensation planning cycles, pay structure configuration, merit and bonus planning, and approval workflow orchestration. The implementation emphasized form based recordkeeping and administrative review processes, with limited use of advanced automation and analytics due to underutilization by HR staff.
Governance and operational constraints center on skills and support gaps, specifically inadequate training, insufficient IT support, and limited HR technical expertise. Recommended actions include expanding role based training programs, strengthening IT support and operational ownership, and enabling governance for calibration and compensation approval workflows so SAP SuccessFactors Compensation can be leveraged more fully for strategic HR decision making.
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Core HR | HCM |
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2013 | 2013 |
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Learning and Development | HCM |
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2020 | 2020 |
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Performance and Goal Management | HCM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Maintenix | Aviation MRO | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Ethiopian Airlines deployed IFS Maintenix as its Aviation MRO application. The deployment is accessible via a web-hosted instance at http://etmxi.ethiopianairlines.com/maintenix/common/security/login.jsp, indicating a browser-accessible operational footprint for maintenance activities.
Ethiopian Airlines configured IFS Maintenix to support core Aviation MRO capabilities including maintenance planning, work order and job card generation, technical records management, component tracking, and line and base maintenance workflows. The implementation of IFS Maintenix supports routine scheduling, ad hoc job issuance, inventory visibility for rotables and consumables, and formalized technical records custodianship.
Operational coverage focuses on the airline’s maintenance control, engineering, and stores functions, with the IFS Maintenix instance serving as the authoritative system for maintenance operations and aircraft technical records. Access via the airline web portal indicates centralized application provisioning for operational users performing maintenance planning and execution tasks.
Governance appears organized around certification and approval workflows, issuance of workpacks, and returns to service controls within IFS Maintenix, aligning application workflows with established maintenance compliance and audit processes. Ethiopian Airlines IFS Maintenix Aviation MRO is positioned to manage maintenance lifecycle workflows and technical records across the airline’s technical operations organization.
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Enterprise Asset Management | ERP Services and Operations |
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2017 | 2017 |
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Reservation and Booking Management | ERP Services and Operations |
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2017 | 2017 |
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Retail Management | ERP Services and Operations |
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2025 | 2025 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ethiopian Airlines
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| No data found | ||||||
Apps Being Evaluated by Ethiopian Airlines Executives
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FAQ - APPS RUN THE WORLD Ethiopian Airlines Technographics
Ethiopian Airlines is a Transportation organization based in Ethiopia,
with around 18000 employees and annual revenues of $7.02 billion.
Ethiopian Airlines operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP SuccessFactors Compensation and IFS Maintenix,
covering areas like ERP Financial, Compensation Management and Aviation MRO.
Ethiopian Airlines has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and IFS.
Ethiopian Airlines recently adopted applications including
FLX ONE in 2025, Lufthansa Sirax Revenue Accounting in 2024 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ethiopian Airlines’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ethiopian Airlines’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ethiopian Airlines technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.