Etihad Rail
Capital Gate, 6th Floor, Khaleej Al Arabi Street (30), P.O. Box 989,
Abu Dhabi, x,
United Arab Emirates
Abu Dhabi, x,
United Arab Emirates
971 2 499 9999
Transportation
Etihad Rail Technographics
Etihad Rail Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Etihad Rail and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1278 Etihad Rail employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Etihad Rail has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2010, SAP HCM (HR) for Core HR in 2010, SAP BusinessObjects for Analytics and BI in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Etihad Rail is running and its propensity to invest more and deepen its relationship with SAP , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Etihad Rail revenues, which have grown to $345.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Etihad Rail intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Etihad Rail Tech Stack and Enterprise Applications
Etihad Rail ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | Hcl Technologies | 2010 | 2011 |
In 2010, Etihad Rail implemented SAP ERP ECC 6.0 to support the development and roll out of the UAE rail network. The SAP ERP ECC 6.0 deployment is categorized as ERP Financial and was executed in a two phased model led by SAP and Hcl Technologies at the Abu Dhabi headquarters.
The implementation covered core ERP elements within SAP ERP ECC 6.0, including finance, procurement, HR and payroll, together with e learning and Business Objects business intelligence. Functional emphasis included finance functions such as general ledger and reporting, procure to pay workflows, payroll processing and learning management, while the second phase extended SAP functionality into linear asset management and enterprise asset maintenance to cater for railway operations.
Integration work focused on keeping finance, procurement and HR records synchronized with the asset and maintenance modules inside the SAP landscape, with Business Objects business intelligence providing consolidated reporting across financial and operational domains. Operational scope was centered at the Abu Dhabi headquarters to support the roll out of the rail network and to enable maintenance and operations teams through enterprise asset maintenance capabilities.
Project governance followed a staged two phased rollout with centralized coordination at the Abu Dhabi site, deployment sequencing from back office applications to operational asset management, and training supported through the deployed e learning capability. Hcl Technologies served as the implementation partner alongside SAP, executing configuration, module deployment and go live support for the ERP Financial program.
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ERP Financial | ERP |
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2010 | 2011 |
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ERP Financial | ERP |
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2010 | 2011 |
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Etihad Rail HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | Hcl Technologies | 2010 | 2011 |
In 2010, Etihad Rail began a two-phased deployment of SAP applications that included SAP HCM (HR) in the Core HR category to support the build‑out and operational rollout of the UAE rail network. The program was executed from the Abu Dhabi headquarters, with SAP and Hcl Technologies coordinating the phased implementation across back-office and later operational systems.
SAP HCM (HR) was implemented as the Core HR solution for employee master data, HR transactional processing and payroll interfacing, alongside planned e-learning and Business Objects business intelligence components. Configuration work emphasized standard Core HR functional workflows, payroll data feeds and e-learning content linkage to employee records, while aligning HCM master data to downstream reporting in Business Objects.
The HCM deployment was provisioned as part of a consolidated ERP footprint that included finance and procurement, with integration points defined between SAP HCM and other SAP ERP modules to enable back-office consolidation. The broader program specified a second deployment phase to add linear asset management and enterprise asset maintenance for railway operations, positioning HR and payroll to support both headquarters and future operational staffing needs.
Governance and rollout were organized around a two-phase schedule, first delivering back-office ERP and HR/payroll capabilities at the Abu Dhabi site, then expanding to operational asset management systems. Hcl Technologies served as the implementation partner with SAP, responsible for coordinating configuration, testing and phased cutover while aligning HR processes to the centralized SAP HCM platform.
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Payroll | HCM |
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2010 | 2011 |
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Etihad Rail Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP BusinessObjects | Analytics and BI | Analytics and BI | Hcl Technologies | 2010 | 2011 |
In 2010 Etihad Rail implemented SAP BusinessObjects as part of a coordinated SAP application rollout at its Abu Dhabi headquarters. SAP BusinessObjects, in the Analytics and BI category, was deployed to provide enterprise reporting, ad hoc analysis and management dashboards aligned with the broader SAP landscape.
The deployment followed a two phased approach, with phase one concentrating on back office capabilities including core ERP elements such as finance, procurement, HR and payroll, together with e-learning and Business Objects business intelligence. SAP BusinessObjects was configured to consolidate transactional data from those ERP modules into operational and management reporting, supporting standard Analytics and BI workflows for reporting and executive insight.
Phase two extended the implementation into operational railway domains by introducing linear asset management and enterprise asset maintenance to support railway operations and asset lifecycle processes. The project was executed at the Abu Dhabi headquarters, with SAP as the vendor and Hcl Technologies serving as the system integrator, coordinating connections between ERP transactions, maintenance planning and training systems.
Governance emphasized staged rollout sequencing and departmental coverage across finance, procurement, HR, learning and operations, with business intelligence operated as a centralized reporting service to deliver consistent metrics and role based access for operational and management users. The configuration of SAP BusinessObjects was positioned to unify reporting across core ERP modules and the enterprise asset and maintenance capabilities.
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Etihad Rail Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Etihad Rail SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2010 | 2011 |
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Etihad Rail IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Etihad Rail
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Etihad Rail Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Etihad Rail IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Etihad Rail digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Etihad Rail Technographics
Etihad Rail is a Transportation organization based in United Arab Emirates,
with around 1278 employees and annual revenues of $345.0 million.
Etihad Rail operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP HCM (HR) and SAP BusinessObjects,
covering areas like ERP Financial, Core HR and Analytics and BI.
Etihad Rail has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP.
Etihad Rail recently adopted applications including
Microsoft 365 in 2021, Microsoft Azure Cloud Services in 2021 and SAP ERP ECC 6.0 in 2010,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Etihad Rail’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Etihad Rail’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Etihad Rail technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.