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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Ewe Energia Tech Stack and Enterprise Applications

Ewe Energia Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018 Ewe Energia implemented Microsoft 365 as its Collaboration platform. The deployment established a cloud-hosted Microsoft 365 tenant to centralize email, document management, and team collaboration for an approximately 75-person utility organization, leveraging Microsoft 365 components such as Exchange Online, SharePoint Online, and Microsoft Teams to support email, file sharing, synchronous communication, and collaborative document workflows. The rollout focused on corporate and operational business functions across Poland and is visible through references to Microsoft 365 on the company website. Governance emphasized centralized user provisioning, role-based access controls, and standardized document libraries and communication channels to align collaboration workflows across departments and to operationalize Microsoft 365 as the primary Collaboration tool for internal communications and records management.
Ewe Energia CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Thulium Legacy Thulium Contact Center Call Center CRM n/a 2022 2022
In 2022 Ewe Energia deployed Thulium Contact Center on its website, embedding the Thulium Contact Center application to capture and manage web-originated customer contacts. The implementation positions Thulium as the primary Call Center layer on ewe.pl, routing inbound interactions into the companys support workflows and serving front-line customer service functions in Poland. The deployment centers on web-embedded contact handling and leverages Call Center capabilities typical for the category, including a web chat widget, inbound queue management, agent desktop functionality, call routing logic, session recording, and basic reporting. Configuration appears oriented toward lightweight agent workflows suitable for a 75 person utilities provider, with emphasis on queue prioritization, callback handling, and agent state management to streamline online contact handling. Operational governance is organized around contact queues, agent rosters, and channel-specific SLAs to align online contact handling with existing support processes. The Thulium Contact Center is presented as a site-integrated customer service channel, instrumenting web interactions and centralizing front-line contact operations for Ewe Energias customer service teams.
Marketing Analytics CRM 2015 2015
Tag Management CRM 2015 2015
Ewe Energia IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2016 2016
In 2016, Ewe Energia implemented Microsoft Azure Cloud Services for Application Hosting and Computing Services to host and serve its public website. The deployment centralized web hosting, delivering site content and application logic through Microsoft Azure Cloud Services and aligning infrastructure to cloud-native compute and storage patterns. Configuration emphasized provisioned compute instances and platform services for application runtime, object storage for static assets, and content delivery capabilities to optimize delivery of web assets. Standard Application Hosting and Computing Services practices such as load balancing, autoscaling, TLS termination, centralized logging and monitoring were applied to support availability and operational visibility. Continuous deployment practices and pipeline-driven releases were used to manage website updates and application lifecycle within Microsoft Azure Cloud Services. Operational scope focused on the public-facing website serving Ewe Energia customers in Poland, with cloud-hosted application endpoints and environment separation for production and non-production workloads. Governance centered on role based access controls, subscription-level boundaries for cost and resource isolation, and cloud operations processes to coordinate deployments and incident response. Microsoft Azure Cloud Services provided the hosting substrate under the Application Hosting and Computing Services category for Ewe Energia’s web delivery and application compute needs.

IT Decision Makers and Key Stakeholders at Ewe Energia

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ewe Energia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ewe Energia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ewe Energia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ewe Energia Technographics
Ewe Energia is a Utilities organization based in Poland, with around 75 employees and annual revenues of $65.4 million.
Ewe Energia operates a diverse technology stack with applications such as Microsoft 365, Thulium Contact Center and Microsoft Azure Cloud Services, covering areas like Collaboration, Call Center and Application Hosting and Computing Services.
Ewe Energia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Thulium.
Ewe Energia recently adopted applications including Thulium Contact Center in 2022, Microsoft 365 in 2018 and Microsoft Azure Cloud Services in 2016, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ewe Energia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ewe Energia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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