Ewe Energia Technographics
Ewe Energia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ewe Energia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75 Ewe Energia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ewe Energia has purchased the following applications: Microsoft 365 for Collaboration in 2018, Thulium Contact Center for Call Center in 2022, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ewe Energia is running and its propensity to invest more and deepen its relationship with Microsoft , Thulium , Mouseflow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ewe Energia revenues, which have grown to $65.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ewe Energia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ewe Energia Tech Stack and Enterprise Applications
Ewe Energia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Ewe Energia implemented Microsoft 365 as its Collaboration platform. The deployment established a cloud-hosted Microsoft 365 tenant to centralize email, document management, and team collaboration for an approximately 75-person utility organization, leveraging Microsoft 365 components such as Exchange Online, SharePoint Online, and Microsoft Teams to support email, file sharing, synchronous communication, and collaborative document workflows.
The rollout focused on corporate and operational business functions across Poland and is visible through references to Microsoft 365 on the company website. Governance emphasized centralized user provisioning, role-based access controls, and standardized document libraries and communication channels to align collaboration workflows across departments and to operationalize Microsoft 365 as the primary Collaboration tool for internal communications and records management.
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Ewe Energia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Thulium | Legacy | Thulium Contact Center | Call Center | CRM | n/a | 2022 | 2022 |
In 2022 Ewe Energia deployed Thulium Contact Center on its website, embedding the Thulium Contact Center application to capture and manage web-originated customer contacts. The implementation positions Thulium as the primary Call Center layer on ewe.pl, routing inbound interactions into the companys support workflows and serving front-line customer service functions in Poland.
The deployment centers on web-embedded contact handling and leverages Call Center capabilities typical for the category, including a web chat widget, inbound queue management, agent desktop functionality, call routing logic, session recording, and basic reporting. Configuration appears oriented toward lightweight agent workflows suitable for a 75 person utilities provider, with emphasis on queue prioritization, callback handling, and agent state management to streamline online contact handling.
Operational governance is organized around contact queues, agent rosters, and channel-specific SLAs to align online contact handling with existing support processes. The Thulium Contact Center is presented as a site-integrated customer service channel, instrumenting web interactions and centralizing front-line contact operations for Ewe Energias customer service teams.
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Marketing Analytics | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2015 | 2015 |
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Ewe Energia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016, Ewe Energia implemented Microsoft Azure Cloud Services for Application Hosting and Computing Services to host and serve its public website. The deployment centralized web hosting, delivering site content and application logic through Microsoft Azure Cloud Services and aligning infrastructure to cloud-native compute and storage patterns.
Configuration emphasized provisioned compute instances and platform services for application runtime, object storage for static assets, and content delivery capabilities to optimize delivery of web assets. Standard Application Hosting and Computing Services practices such as load balancing, autoscaling, TLS termination, centralized logging and monitoring were applied to support availability and operational visibility. Continuous deployment practices and pipeline-driven releases were used to manage website updates and application lifecycle within Microsoft Azure Cloud Services.
Operational scope focused on the public-facing website serving Ewe Energia customers in Poland, with cloud-hosted application endpoints and environment separation for production and non-production workloads. Governance centered on role based access controls, subscription-level boundaries for cost and resource isolation, and cloud operations processes to coordinate deployments and incident response. Microsoft Azure Cloud Services provided the hosting substrate under the Application Hosting and Computing Services category for Ewe Energia’s web delivery and application compute needs.
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IT Decision Makers and Key Stakeholders at Ewe Energia
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Apps Being Evaluated by Ewe Energia Executives
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