Ewe Energia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ewe Energia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75 Ewe Energia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ewe Energia has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016, Thulium Contact Center for Call Center in 2022, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ewe Energia is running and its propensity to invest more and deepen its relationship with Microsoft , Thulium , Mouseflow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ewe Energia revenues, which have grown to $65.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ewe Energia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Thulium | Legacy | Thulium Contact Center | Call Center | CRM | n/a | 2022 | 2022 | In 2022 Ewe Energia deployed Thulium Contact Center on its website, embedding the Thulium Contact Center application to capture and manage web-originated customer contacts. The implementation positions Thulium as the primary Call Center layer on ewe.pl, routing inbound interactions into the companys support workflows and serving front-line customer service functions in Poland. The deployment centers on web-embedded contact handling and leverages Call Center capabilities typical for the category, including a web chat widget, inbound queue management, agent desktop functionality, call routing logic, session recording, and basic reporting. Configuration appears oriented toward lightweight agent workflows suitable for a 75 person utilities provider, with emphasis on queue prioritization, callback handling, and agent state management to streamline online contact handling. Operational governance is organized around contact queues, agent rosters, and channel-specific SLAs to align online contact handling with existing support processes. The Thulium Contact Center is presented as a site-integrated customer service channel, instrumenting web interactions and centralizing front-line contact operations for Ewe Energias customer service teams. | |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||