AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Ewe Energia Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Thulium Legacy Thulium Contact Center Call Center CRM n/a 2022 2022 In 2022 Ewe Energia deployed Thulium Contact Center on its website, embedding the Thulium Contact Center application to capture and manage web-originated customer contacts. The implementation positions Thulium as the primary Call Center layer on ewe.pl, routing inbound interactions into the companys support workflows and serving front-line customer service functions in Poland. The deployment centers on web-embedded contact handling and leverages Call Center capabilities typical for the category, including a web chat widget, inbound queue management, agent desktop functionality, call routing logic, session recording, and basic reporting. Configuration appears oriented toward lightweight agent workflows suitable for a 75 person utilities provider, with emphasis on queue prioritization, callback handling, and agent state management to streamline online contact handling. Operational governance is organized around contact queues, agent rosters, and channel-specific SLAs to align online contact handling with existing support processes. The Thulium Contact Center is presented as a site-integrated customer service channel, instrumenting web interactions and centralizing front-line contact operations for Ewe Energias customer service teams.
Marketing Analytics CRM 2015 2015
Tag Management CRM 2015 2015
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
IT Decision Makers and Key Stakeholders at Ewe Energia
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ewe Energia Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ewe Energia Technographics

Ewe Energia is a Utilities organization based in Poland, with around 75 employees and annual revenues of $65.4 million.

Ewe Energia operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Thulium Contact Center and Microsoft 365, covering areas like Application Hosting and Computing Services, Call Center and Collaboration.

Ewe Energia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Thulium.

Ewe Energia recently adopted applications including Thulium Contact Center in 2022, Microsoft 365 in 2018 and Microsoft Azure Cloud Services in 2016, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Ewe Energia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Ewe Energia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Ewe Energia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.