Ework Group
MAestermuelsgatan 60,
Stockholm, 111 21,
Sweden
Stockholm, 111 21,
Sweden
46 8 50 60 55 00
Professional Services
Ework Group Technographics
Ework Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ework Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 327 Ework Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ework Group has purchased the following applications: Microsoft 365 for Collaboration in 2017, Hotjar for Customer Experience in 2020, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ework Group is running and its propensity to invest more and deepen its relationship with Microsoft , Contentsquare , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ework Group revenues, which have grown to $44.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ework Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ework Group Tech Stack and Enterprise Applications
Ework Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Ework Group implemented Microsoft 365 as its Collaboration platform for company-wide productivity and communication. Ework Group is a Sweden-based professional services firm with 327 employees and the Microsoft 365 deployment is positioned to support corporate collaboration across consulting, delivery, sales and corporate functions.
The Microsoft 365 deployment emphasizes standard Collaboration capabilities, including Exchange Online email, Microsoft Teams for meetings and chat, SharePoint Online for intranet and document collaboration, OneDrive for personal file storage, and the Office desktop and web applications. Identity and access are handled through Azure Active Directory aligned with Microsoft 365 account provisioning, enabling single sign-on and centralized user management consistent with typical Microsoft 365 architecture.
Operational coverage reflects a centralized tenant model serving the entire organization, with IT governance focused on user lifecycle, role-based access control, and security baseline configurations such as multi factor authentication and conditional access policies. Rollout and administration practices center on centralized provisioning, collaboration site templates, and governance processes to manage Teams and SharePoint workspaces, ensuring consistent collaboration practices across departments.
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Ework Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Ework Group implemented Hotjar on its public website as part of its Customer Experience tooling. The deployment used site-level instrumentation to capture visitor interactions and to centralize qualitative web behavior data for digital channels.
The Hotjar implementation included standard Customer Experience capabilities such as session recordings, heatmaps, conversion funnels, on-page surveys, and feedback widgets. Configuration focused on page-level targeting and event capture to surface usability signals across candidate and client facing flows.
Operational coverage concentrated on the corporate website and recruitment pages, with outputs consumed by product, UX, marketing, and analytics teams for behavioral analysis and prioritization. Hotjar was used to augment quantitative analytics by providing visual session playback and on-page feedback tied to user journeys.
Governance for the rollout emphasized sampling and page scope controls to limit data capture, and the implementation was structured to accommodate EU data governance and cookie consent requirements. Rollout and instrumentation were organized to allow iterative expansion of tracked pages and survey placements without introducing enterprise back-end integrations.
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation, Customer Data Platform | CRM |
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2018 | 2018 |
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Ework Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Ework Group implemented Atlassian Jira Service Desk to power a customer-facing support portal embedded on their website. The deployment serves the company's IT service management workflows and aligns with the IT Service Management category. Atlassian Jira Service Desk is used as the primary ticketing and request intake channel for external clients visiting eworkgroup.com.
Configuration emphasized service request catalogues, incident management workflows, automated ticket routing, and SLA tracking, reflecting standard IT Service Management capabilities. The implementation includes a web-facing service portal integrated into the corporate site for self-service ticket creation and status updates, and it leverages knowledge base driven triage and workflow automation to streamline first contact resolution. Governance focused on defining request types, roles and permissions, and SLA policies to operationalize support processes across the company support function.
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Ework Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Ework Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ework Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Ework Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ework Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ework Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ework Group Technographics
Ework Group is a Professional Services organization based in Sweden,
with around 327 employees and annual revenues of $44.0 million.
Ework Group operates a diverse technology stack with applications such as
Microsoft 365, Hotjar and Atlassian Jira Service Desk,
covering areas like Collaboration, Customer Experience and IT Service Management.
Ework Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Contentsquare and Atlassian.
Ework Group recently adopted applications including
Hubspot Marketing Automation in 2021, Atlassian Jira Service Desk in 2021 and Hotjar in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ework Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ework Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ework Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.