AI Buyer Insights:

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

Extenda Retail Tech Stack and Enterprise Applications

Extenda Retail ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 Business Central ERP Financial ERP Fellowmind 2020 2020
Extenda Retail HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Teamtailor Legacy Teamtailor ATS Recruiting, Applicant Tracking System HCM n/a 2019 2019
In 2019, Extenda Retail implemented Teamtailor ATS. Extenda Retail uses Teamtailor ATS to provide Recruiting,Applicant Tracking System capabilities directly on its public careers site, embedding branded job listings and candidate application flows into the corporate website. The Teamtailor ATS deployment emphasizes web-hosted careers pages and candidate-facing workflows, aligning recruitment touchpoints with employer branding. The implementation centralized job posting, candidate capture, pipeline management, and interview stage tracking to support HR and talent acquisition functions. Candidate data is captured via application forms on the site and surfaced for HR review through the Teamtailor ATS pipeline, standardizing job templates and review stages across recruiting teams. Governance centered on HR ownership of postings and pipeline stages, with operational coverage focused on corporate recruiting activities at Extenda Retail.
Extenda Retail AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Crisp IM Legacy Crisp Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Extenda Retail implemented Crisp on its public website. The deployment uses Crisp, classified as Chatbots and Conversational AI, to provide visitor messaging and conversational engagement across product and service pages. Configuration focused on the web chat widget, conversational workflows and automated messaging, with common capabilities such as canned responses, routing logic and live agent handoff employed to align interactions with support and sales processes. Crisp was configured to surface contextual prompts on key site pages and to capture prospect contact information through conversational forms. Operational ownership is concentrated in the digital and customer support teams, who manage Crisp administrative settings, message templates and escalation rules. The implementation impacts customer service, sales inquiry handling and digital engagement activities, and is maintained as part of the public website platform rather than as a backend enterprise application. Ongoing governance includes monitoring and periodic tuning of conversational flows and response templates, with analytics from the Crisp deployment used to refine automated messaging and agent handoff thresholds.
Extenda Retail Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2018 2018
Collaboration Collaboration 2022 2022
Extenda Retail CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2022 2022
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2022 2022
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Extenda Retail ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2019 2019
Extenda Retail PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2022 2022
Extenda Retail IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Extenda Retail

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Extenda Retail Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Extenda Retail IT executives and key decision makers. This section highlights Extenda Retail's latest recorded technology evaluations, including TCS OmniStore for eCommerce on 2025-10-23 and Cegid Retail Sales and Collections for Retail Management on 2025-01-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Extenda Retail digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2025-10-23 Extenda Retail Evaluated Tata Consultancy Services TCS OmniStore eCommerce eCommerce
2025-01-07 Extenda Retail Evaluated Cegid Cegid Retail Sales and Collections Retail Management ERP Services and Operations
FAQ - APPS RUN THE WORLD Extenda Retail Technographics
Extenda Retail is a Professional Services organization based in Sweden, with around 600 employees and annual revenues of $135.0 million.
Extenda Retail operates a diverse technology stack with applications such as Microsoft Dynamics 365 Business Central, Teamtailor ATS and Crisp, covering areas like ERP Financial, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
Extenda Retail has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Teamtailor and Crisp IM.
Extenda Retail recently adopted applications including Crisp in 2022, Slack Connect in 2022 and 6sense Account Engagement Platform in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Extenda Retail’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Extenda Retail’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Extenda Retail technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.