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famila-Handelsmarkt Kiel Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Diebold Nixdorf Legacy DN Vynamic POS Point Of Sale ERP Services and Operations n/a 2020 2020
In 2020, famila-Handelsmarkt Kiel, part of the Bünting Group, deployed DN Vynamic POS as its primary Point Of Sale solution, reflecting the group decision to install a Diebold Nixdorf suite across Famila, Combi and Jibi stores. IT manager Arnold Bathmann summarized the approach saying We didn't need new POS software, but a store system, signaling a shift from standalone registers to a unified store platform. The implementation used the Diebold Nixdorf suite to address a broad set of retail functions, explicitly including order stock optimization, promotion and discount handling, and customer relationship management. DN Vynamic POS was configured as a store system rather than only cash register software, aligning transaction processing with promotion workflows and loyalty CRM processes in the Point Of Sale layer. Architecturally the deployment followed the platform trends presented at EuroShop 2020, where vendors highlighted open, platform based store solutions that centralize and virtualize applications and operating systems in branches, a concept NCR refers to as the Software Defined Store. This centralization supports single touchpoint control and central updates for store applications and prepares stores for certified transaction recording requirements under the Law for Protection against Manipulation of Basic Digital Records, with TSE certified options shown by vendors such as Epson. Rollout and operational governance shifted control of software distribution and operational processes to a central point, covering store operations, merchandising, promotions and customer service functions across Famila, Combi and Jibi locations. Manufacturer independent service providers such as Gebit Solutions are cited in the market as typical integrators for projects of this scale, supporting integration and process implementation without altering the core vendor platform.
Retail Management ERP Services and Operations 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Pimcore Software Legacy Pimcore DXP Content Management Content Management n/a 2018 2018
In 2018 famila-Handelsmarkt Kiel implemented Pimcore DXP for Content Management to power a mobile first, regionally focused customer facing website. The relaunch was managed by Junge Haie GmbH and prioritized a user centric layout that preserves the regional charm of famila stores while aligning the online experience with the in store brand image. The implementation established Pimcore DXP as the central Content Management platform, with a site layout built for full responsiveness and local relevance. Functional modules implemented include market selection driven by postal code or browser geolocation, local persistence that saves a user selected market after leaving the site, a notepad shopping list that stores entries locally on the website, and an editorial recipe world where recipes are imported from famila data and enriched inside the CMS. Customer engagement and marketing capabilities were configured inside Pimcore DXP, including a sweepstakes plugin that captures participant data in Pimcore with export capability, and an event module that supports multiple event types with configurable visibility periods. The platform was also configured to send automatic confirmation mailings from Pimcore when customers register for events, embedding marketing communications into the Content Management workflow. Operational coverage centers on the famila customer facing website, editorial and marketing teams who manage recipes, events and sweepstakes, and local market selection for regional personalization. Content governance was implemented through editorial enrichment workflows, event scheduling and sweepstakes maintenance procedures, enabling famila to operate the Pimcore DXP driven site with a focus on customer friendliness and regional appeal.
Digital Asset Management Content Management 2018 2018
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WooCommerce eCommerce eCommerce n/a 2020 2020
eCommerce eCommerce 2018 2018
Product Information Management eCommerce 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Loyalty CRM 2021 2021
Marketing Analytics CRM 2023 2023
Marketing Automation CRM 2023 2023
Marketing Automation CRM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Master Data Management PaaS 2018 2018
IT Decision Makers and Key Stakeholders at famila-Handelsmarkt Kiel
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by famila-Handelsmarkt Kiel Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD famila-Handelsmarkt Kiel Technographics

famila-Handelsmarkt Kiel is a Retail organization based in Germany, with around 600 employees and annual revenues of $80.0 million.

famila-Handelsmarkt Kiel operates a diverse technology stack with applications such as DN Vynamic POS, Pimcore DXP and WooCommerce, covering areas like Point Of Sale, Content Management and eCommerce.

famila-Handelsmarkt Kiel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Diebold Nixdorf, Pimcore Software and Automattic.

famila-Handelsmarkt Kiel recently adopted applications including Apteco FastStats in 2023, Apteco PeopleStage in 2023 and Apteco Orbit in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of famila-Handelsmarkt Kiel’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates famila-Handelsmarkt Kiel’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete famila-Handelsmarkt Kiel technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.