AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Fancy Tech Stack and Enterprise Applications

Fancy ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2015 2015
In 2015, Fancy implemented Oracle NetSuite ERP to consolidate ERP Financial functions for its finance and accounting operations. Fancy is a United States based Consumer Packaged Goods company with 35 employees and $4,000,000 in revenue. Oracle NetSuite ERP was deployed as a cloud-hosted solution to provide a unified ledger and centralized transaction processing for the finance organization. The implementation emphasized ERP Financial modules including general ledger, accounts payable, accounts receivable, cash management, fixed assets, and financial reporting, with configuration of the chart of accounts and period close workflows to fit a small corporate finance team. Deployment practices centered on role based access controls, standardized month end close procedures, and automated journal posting to reduce manual reconciliation effort within the accounting function. Oracle NetSuite ERP supported core accounting processes and order to cash billing workflows typical for a consumer packaged goods operator of this scale.
Payment Processing ERP 2021 2021
Payment Processing ERP 2021 2021
Payment Processing ERP 2021 2021
Fancy AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Fancy deployed Zendesk Chat on its website. Zendesk Chat is used to deliver Chatbots and Conversational AI capabilities for on-site customer messaging and live support across the Fancy e-commerce experience. The implementation focuses on embedding the Zendesk Chat web widget across product pages and checkout flows to capture visitor conversations and escalate to live agents when required. For a 35-person consumer packaged goods company, the deployment was kept lightweight with configuration centered on real-time routing and agent handoff rather than enterprise orchestration. Functional modules implemented include the Zendesk Chat web widget, canned responses and macros for standardized replies, real-time visitor monitoring and queue routing, and the agent chat interface to resolve order and product inquiries. Integrations are limited to the company website front-end where the chat script is embedded, and operational coverage centers on customer service and sales support teams handling live chat interactions. Governance emphasizes chat handling protocols, shift coverage and scripted conversational workflows to maintain consistent responses, with iterative tuning of canned replies and routing rules as part of ongoing operations.
Fancy Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2018 2018
In 2018, Fancy implemented Cisco Webex Meetings on its website. Cisco Webex Meetings serves as Fancy's Audio Video and Web Conferencing solution, delivering browser-based video and audio conferencing, screen sharing, and meeting scheduling for internal collaboration and external customer sessions. The deployment centers on web-accessible meeting sessions embedded in the corporate site and accessed through browser clients, matching a small business IT footprint and simplified client management. Configuration work focused on account provisioning, meeting policy settings, and attendee controls consistent with Cisco Webex Meetings capabilities. Operational scope includes corporate communications, sales demos, and remote collaboration across the company's teams, with administrative governance to manage users and meeting security centrally.
Collaboration Collaboration 2013 2013
Fancy eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce Fraud Protection eCommerce 2016 2016
eCommerce eCommerce 2021 2021
Fancy CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2021 2021
Customer Support CRM 2020 2020
Data Management Platform CRM 2021 2021
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2021 2021
Fancy PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Fancy IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Fancy CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Fancy

First Name Last Name Title Function Department Email Phone
Chief Executive Officer CXO Finance
VP of Finance VP Finance
Chief Operating Officer CXO Finance

Apps Being Evaluated by Fancy Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fancy IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fancy digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Fancy Technographics
Fancy is a Consumer Packaged Goods organization based in United States, with around 35 employees and annual revenues of $4.0 million.
Fancy operates a diverse technology stack with applications such as Oracle NetSuite ERP, Zendesk Chat and Cisco Webex Meetings, covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Fancy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Zendesk and Cisco Systems.
Fancy recently adopted applications including Apple Pay in 2021, PayPal Enterprise in 2021 and Block Afterpay in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fancy’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Fancy’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fancy technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.