Farmers and Merchants Bank of Long Beach
320 Pine Avenue,
Long Beach, 90802, CA,
United States
Long Beach, 90802, CA,
United States
1 562-437-0011
Banking and Financial Services
Farmers and Merchants Bank of Long Beach Technographics
Farmers and Merchants Bank of Long Beach Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Farmers and Merchants Bank of Long Beach and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 260 Farmers and Merchants Bank of Long Beach employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Farmers and Merchants Bank of Long Beach has purchased the following applications: ADP Workforce Now for Core HR in 2016, Jack Henry Banking SilverLake for Core Banking in 2007, Rocket.chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Farmers and Merchants Bank of Long Beach is running and its propensity to invest more and deepen its relationship with ADP , Jack Henry & Associates , Fiserv or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Farmers and Merchants Bank of Long Beach revenues, which have grown to $327.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Farmers and Merchants Bank of Long Beach intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Farmers and Merchants Bank of Long Beach Tech Stack and Enterprise Applications
Farmers and Merchants Bank of Long Beach HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, Farmers and Merchants Bank of Long Beach implemented ADP Workforce Now as its Core HR platform, initiating a multi-module HRIS and timekeeping program across Human Resources and Payroll. The deployment included ADP Workforce Now and ADP eTIME, positioning ADP Workforce Now as the system of record for employee data and payroll configuration for the Long Beach area operations.
Implementation work focused on configuration of payroll related elements and time and attendance, with documented version references to Workforce Now v11 and eTIME v8 during the conversion. Project activities included data migration, data validation, creation of test controls for the payroll conversion, report configuration and scheduling, and preparation of internal training materials to support end users and payroll processors.
Integrations explicitly implemented included a benefits interface from ADP Workforce Now v11 to the benefits vendor PlanSource, and scheduled reporting feeds to support HR, Payroll and Accounting functions. The conversion work migrated data from TelePayroll into ADP Workforce Now, and the project delivered a successful go live for the eTIME v8 implementation, bringing time collection and payroll inputs into the ADP environment.
Governance and operational ownership were established within the Human Resources department, with a designated HRIS and Payroll lead responsible for security administration of payroll and HR applications, auditing system entries, monitoring system utilization, and partnering with the PMO on upgrades and change management. Processes were formalized for payroll accuracy checks prior to bi weekly payroll runs, benefits open enrollment execution, reconciliation and reporting, and ongoing system maintenance and enhancement planning for the full employee life cycle.
Outcomes recorded in project documentation include successful conversion of all data from TelePayroll to ADP Workforce Now, creation and scheduling of the Benefits Interface to PlanSource, and a successful eTIME go live. The implementation centralized core HR, payroll and timekeeping functions on ADP Workforce Now, with HRIS governance, data integrity controls and operational procedures instituted to support payroll processing and benefits administration.
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Payroll | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Farmers and Merchants Bank of Long Beach ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2007 | 2007 |
In 2007, Farmers & Merchants Bank of Long Beach implemented Jack Henry Banking SilverLake in the Core Banking category. The deployment established Jack Henry Banking SilverLake as the bank's core processing platform while the bank pursued an Internet channel expansion using Jack Henry's Opening Act solution.
The implementation integrated Opening Act to provide online account opening and e-commerce oriented account acquisition capabilities, along with CSR-facing workflows to support in-branch and phone-based customer service. Jack Henry Banking SilverLake provided the transactional processing, posting, and account record services that Opening Act consumed through integrated account provisioning and verification flows.
Integrations were explicitly configured between Opening Act, the SilverLake core processing system, and the bank's Internet banking platform to enable end-to-end account opening, funding, and servicing. Opening Act was made available through Jack Henry's exclusive remarketing arrangement with MeridianLink, and Jack Henry cross sold the capability to its bank and credit union clients under the ProfitStars brand.
Governance and operational intent were driven by the bank's Information Systems organization, led by senior vice president Robert Graham, to increase deposits, cross sell products, attract new customers, and compete more aggressively with national and Web-based banks. The bank expected Opening Act, operating alongside Jack Henry Banking SilverLake, to become a strategic component of its dynamic e-commerce strategy and to support both customer self-service and CSR productivity.
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Core Banking | ERP Services and Operations |
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2018 | 2018 |
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Digital Banking | ERP Services and Operations |
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2017 | 2018 |
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Farmers and Merchants Bank of Long Beach AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Farmers and Merchants Bank of Long Beach deployed Rocket.chat on its website. The bank implemented Rocket.chat, a Chatbots and Conversational AI application, as a web-embedded conversational channel to handle customer-facing inquiries and session-based support, providing a browser-accessible chat interface that combines automated responses with live agent handoff. The deployment emphasized front-end conversational workflows to support retail banking and customer service functions available to online visitors.
Configuration included standard conversational modules such as automated messaging, message routing, and session management to align with contact center workflows and online account support. Rocket.chat was provisioned to operate alongside existing digital channels, with governance focused on secure access controls, compliance-oriented message retention, and escalation processes for customer care teams, reflecting operational coverage suitable for a 260-employee community bank serving customers through its public website.
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Farmers and Merchants Bank of Long Beach Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Farmers and Merchants Bank of Long Beach CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Farmers and Merchants Bank of Long Beach PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Farmers and Merchants Bank of Long Beach IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Farmers and Merchants Bank of Long Beach CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Farmers and Merchants Bank of Long Beach
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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Vice President Digital Integration Manager | VP | IT | |
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Senior Vice President - Director of Program Management | Director | Operations | |
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EVP and Chief Operating Officer | CXO | Finance | |
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Apps Being Evaluated by Farmers and Merchants Bank of Long Beach Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Farmers and Merchants Bank of Long Beach IT executives and key decision makers. This section highlights Farmers and Merchants Bank of Long Beach's latest recorded technology evaluations, including Oracle Flexcube for Core Banking on 2025-09-30, Jack Henry Banking SilverLake Xperience for Customer Experience on 2025-04-05, and Jack Henry Banking SilverLake for Core Banking on 2024-08-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Farmers and Merchants Bank of Long Beach digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-09-30 | Farmers and Merchants Bank of Long Beach | Evaluated | Oracle | Oracle Flexcube | Core Banking | ERP Services and Operations |
| 2025-04-05 | Farmers and Merchants Bank of Long Beach | Evaluated | Jack Henry & Associates | Jack Henry Banking SilverLake Xperience | Customer Experience | CRM |
| 2024-08-02 | Farmers and Merchants Bank of Long Beach | Evaluated | Jack Henry & Associates | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Farmers and Merchants Bank of Long Beach Technographics
Farmers and Merchants Bank of Long Beach is a Banking and Financial Services organization based in United States,
with around 260 employees and annual revenues of $327.0 million.
Farmers and Merchants Bank of Long Beach operates a diverse technology stack with applications such as
ADP Workforce Now, Jack Henry Banking SilverLake and Rocket.chat,
covering areas like Core HR, Core Banking and Chatbots and Conversational AI.
Farmers and Merchants Bank of Long Beach has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, Jack Henry & Associates and Rocket.chat.
Farmers and Merchants Bank of Long Beach recently adopted applications including
DocuSign eSignature in 2021, Salesforce Sales Cloud in 2021 and Rocket.chat in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Farmers and Merchants Bank of Long Beach’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Farmers and Merchants Bank of Long Beach’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Farmers and Merchants Bank of Long Beach technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.