London, SE1 2QG,
United Kingdom
FDM Group Technographics
FDM Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FDM Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 FDM Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FDM Group has purchased the following applications: Eploy Applicant Tracking System for Applicant Tracking System, Candidate Relationship Management in 2023, Kantata Mavenlink PSA for Professional Services Automation in 2020, Rocket.chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FDM Group is running and its propensity to invest more and deepen its relationship with Eploy , Kantata , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FDM Group revenues, which have grown to $343.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FDM Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FDM Group Tech Stack and Enterprise Applications
FDM Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eploy | Legacy | Eploy Applicant Tracking System | Applicant Tracking System, Candidate Relationship Management | HCM | n/a | 2023 | 2023 |
In 2023, FDM Group deployed the Eploy Applicant Tracking System. The Eploy Applicant Tracking System is implemented as the public career site recruitment engine and supports Applicant Tracking System,Candidate Relationship Management capabilities to centralize candidate intake on the FDM Group website.
Configuration focused on standard ATS workflows, including job requisition posting, candidate capture and parsing, application form management, interview scheduling, and offer workflow orchestration, aligning with recruiting lifecycle management and candidate relationship processes. The implementation uses the Eploy Applicant Tracking System's candidate database and segmentation features to maintain talent pools and nurture pipelines, consistent with Applicant Tracking System,Candidate Relationship Management functional patterns. Administrative modules for requisition approvals, user role segmentation, and reporting were configured for recruitment and hiring manager use.
Integration is concentrated on career site embedding, where the Eploy Applicant Tracking System handles front-end application flows and candidate data capture directly from the public website. Operational scope covers corporate recruitment and talent acquisition teams, with governance set to standardize application intake, consent capture, and communication workflow templates. Rollout emphasized process alignment between recruiters and hiring managers, with configuration-driven workflow rules and role-based access to ensure consistent pipeline management.
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FDM Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kantata | Legacy | Kantata Mavenlink PSA | Professional Services Automation | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, FDM Group deployed Kantata Mavenlink PSA to automate time, expense, payroll and invoicing workflows. Kantata Mavenlink PSA was implemented as a cloud Professional Services Automation solution to centralize financial data capture for a growing international services operation.
The implementation focused on core PSA modules for time and expense management, billing and invoicing, payroll orchestration and client collaboration via the Kantata Community portal. Configuration emphasized automated time and expense submission workflows and structured approval chains to eliminate manual collation, reduce data entry errors and accelerate invoice production.
Operational coverage extended across FDM Group’s finance function and client delivery teams, supporting multi‑territory operations with the capability to handle different currencies and compliance requirements. The Kantata Professional Services Cloud served as the single system of record for consultant time, expense and billing, improving the timeliness and accuracy of financial data and enabling clearer client approvals.
Governance changes included standardizing submission and approval processes, shifting reconciliation tasks from manual spreadsheets and email to system workflows, and instituting community portal access for client collaboration. As stated by FDM, outcomes from the deployment included reduced debtor days, faster cash turnaround, improved financial accuracy and facilitation of rapid expansion into new territories.
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FDM Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, FDM Group implemented Rocket.chat on its corporate website. The deployment leverages Rocket.chat to deliver Chatbots and Conversational AI capabilities for real-time visitor engagement and preliminary enquiry handling.
The implementation uses an embedded web chat interface paired with server-side Rocket.chat configuration to manage conversational flows, automated responses, and live agent handoffs. Rocket.chat is configured to present contextual prompts, route conversations to human operators, and maintain persistent session state for ongoing web interactions.
Operational coverage is centered on external website visitors, supporting candidate engagement and client enquiry routing into recruitment and client services workflows. The site-focused deployment concentrates messaging and conversational handling within the corporate web estate rather than internal collaboration use cases.
Governance is implemented through administrative roles and operator accounts within Rocket.chat, with access controls and moderation capabilities defined for digital and recruitment operations. The configuration standardizes conversational workflows and escalation rules to ensure consistent handling of website enquiries by designated teams.
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FDM Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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FDM Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2019 | 2019 |
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FDM Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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FDM Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2023 | 2023 |
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FDM Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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FDM Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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FDM Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at FDM Group
Apps Being Evaluated by FDM Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-06 | FDM Group | Evaluated | Murex | Murex MX.3 | Trading Platform, Portfolio and Investment Management | Investment Management |
| 2025-06-11 | FDM Group | Evaluated | Accurate Background | Accurate Background | BackGround Screening | HCM |
| 2025-06-09 | FDM Group | Evaluated | Microsoft | Microsoft Dynamics 365 Cloud ERP | ERP Financial | ERP |
| 2025-02-25 | FDM Group | Evaluated |
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Retail Management | ERP Services and Operations |
| 2025-01-14 | FDM Group | Evaluated |
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Customer Experience, Call Center | CRM |
| 2024-11-11 | FDM Group | Evaluated |
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Identity and Access Management (IAM) | CyberSecurity |
| 2024-09-19 | FDM Group | Evaluated |
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Treasury Management | TRM |
| 2024-06-03 | FDM Group | Evaluated |
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Generative AI Platforms | AI Development |