Lebanon, 45036, OH,
United States
Fecon Technographics
Fecon Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fecon and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Fecon employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fecon has purchased the following applications: Paycor Recruiting for Recruiting in 2021, Infor CloudSuite Industrial (Syteline) for Manufacturing ERP in 2017, LiveAdmins Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fecon is running and its propensity to invest more and deepen its relationship with Paycor , Infor , LiveAdmins or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fecon revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fecon intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fecon Tech Stack and Enterprise Applications
Fecon HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paycor | Legacy | Paycor Recruiting | Recruiting | HCM | n/a | 2021 | 2021 |
In 2021 Fecon implemented Paycor Recruiting to support Recruiting and talent acquisition at the 90 employee manufacturing firm. Paycor Recruiting is deployed on Fecon's public website to host the careers page and capture candidate applications, centralizing external applicant intake into a single talent pipeline. The implementation concentrates on core hiring workflows for HR and hiring managers, including job requisition posting, applicant tracking, candidate status management, and web-to-ATS application flow orchestration. Operational scope is focused on corporate HR and plant-level hiring activities across Fecon's United States operations.
Configuration leverages standard Recruiting capabilities such as an externally hosted career portal, applicant tracking workflows, job posting management, candidate workflow orchestration, and basic reporting for hiring pipelines. Governance and process ownership are positioned with Fecon HR for requisition approvals, candidate routing, and interview scheduling, while the website integration serves as the primary source of external applicants. Integrations beyond the website are not specified in the source materials, so the implementation narrative emphasizes Paycor Recruiting as the primary system of record for talent acquisition at Fecon, aligning Fecon Paycor Recruiting Recruiting with the companys hiring function.
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Fecon ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Industrial (Syteline) | Manufacturing ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Fecon implemented Infor CloudSuite Industrial (Syteline) as its Manufacturing ERP. The initial deployment focused on the company headquarters and manufacturing site in Lebanon, Ohio, with a configuration scope aligned to production, inventory control, purchasing, order management, service and finance processes.
Infor CloudSuite Industrial (Syteline) was configured to support manufacturing workflows typical of the Manufacturing ERP category, including bill of materials management, material requirements planning, production scheduling, shop floor control and inventory valuation. System administration responsibilities include regular configuration updates, troubleshooting, and version upgrades, while ERP administration tasks are tied to maintaining master data, BOM integrity and production routing definitions.
The implementation explicitly supports SQL based reporting and business intelligence, with ERP data integrated into Power BI dashboards and SSRS reports for operational and financial reporting. ERP data extraction and SQL query optimization are core activities, and the role description indicates ongoing integration work to feed BI tooling and ensure reporting accuracy across office and shop floor users.
Governance and operational ownership emphasize an ERP administrator and BI analyst working with business stakeholders and IT to capture requirements, document processes and resolve user issues. Change control, data integrity maintenance and role-based access patterns are described as ongoing responsibilities to align system configuration with manufacturing, supply chain and finance workflows.
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Fecon AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveAdmins | Legacy | LiveAdmins Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Fecon implemented LiveAdmins Live Chat on its public website to provide a web-based conversational channel for customer inquiries. The deployment uses LiveAdmins Live Chat, classified under Chatbots and Conversational AI, as a cloud-hosted site widget and agent console to enable real-time messaging with visitors and basic conversational automation.
The implementation focuses on web customer engagement and online lead capture, with configuration aligned to customer support and sales qualification workflows. Functional capabilities inferred from the Chatbots and Conversational AI category include a live operator console, visitor monitoring and chat transcript capture, canned responses and routing rules to standardize agent handling. Governance centered on channel ownership by customer-facing teams and web channel operating procedures, with rollout limited to the company website and front-line agents handling inbound inquiries.
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Fecon Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2019 | 2019 |
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Fecon CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2014 | 2014 |
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Fecon PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Fecon IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Fecon CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Fecon
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| Chief Financial Officer | CXO | Finance | ||||
| Chief Product Officer / VP Business Development | CXO | Finance |
Apps Being Evaluated by Fecon Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-10-21 | Fecon | Evaluated | Infor | Infor CloudSuite Industrial (Syteline) | Manufacturing ERP | ERP Services and Operations |