Montreal, H3N 1V1, QC,
Canada
Fibrenoire Technographics
Fibrenoire Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fibrenoire and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Fibrenoire employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fibrenoire has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, Automattic Jetpack CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fibrenoire is running and its propensity to invest more and deepen its relationship with Oracle , Google , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fibrenoire revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fibrenoire intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fibrenoire Tech Stack and Enterprise Applications
Fibrenoire ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012 Fibrenoire implemented Oracle NetSuite ERP as its core ERP Financial system. The deployment targeted the communications companys corporate finance, accounting and billing operations across its Canada footprint for the 70 employees organization.
Implementation focused on ERP Financial capabilities, with standard modules configured including general ledger, accounts payable, accounts receivable, billing, fixed asset management and financial reporting. Oracle NetSuite ERP was configured to support service and recurring billing workflows typical for a communications provider, automated invoice generation and consolidated period close processes. Configuration work emphasized chart of accounts structure, tax handling for Canadian jurisdictions and audit trail instrumentation.
Rollout covered finance, accounting and customer billing teams, with role based access controls, approval workflows and transaction audit logs implemented to strengthen governance and record integrity. Operational scope centralized financial processes and month end controls to create consistent workflows across the organization in Canada. Documentation and standardized procedures were established to govern transaction approvals and financial reporting using Oracle NetSuite ERP.
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Fibrenoire Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Fibrenoire implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform to centralize internal communication and document productivity. The deployment is a cloud-hosted SaaS configuration of Google Workspace (Formerly Google G-Suite) providing Gmail, Calendar, Google Drive, Docs, and Meet to support the companys communications and operational workflows. Public site assets indicate Google Workspace is used on Fibrenoire's website and provisioned for the corporate domain.
Configuration follows standard Google Workspace administration patterns, including domain-level user account management, group-based access control, shared drive structures, and centralized admin console governance. Functional modules align with the Collaboration category expectations, covering email and calendaring, real-time document collaboration, file storage and sharing, and video conferencing to support communications and IT operations. Governance and provisioning are managed through the Workspace admin console across Fibrenoire's employee base of 70 staff, enabling organization-wide collaboration and policy control.
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Fibrenoire CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020 Fibrenoire implemented Automattic Jetpack CRM on its public website. Automattic Jetpack CRM functions as the company CRM to centralize website lead capture and customer contact management within the site environment. The implementation emphasizes contact record management, form driven lead capture, basic segmentation, and routing to sales and support workflows to support commercial and marketing functions.
Deployment uses a website integrated plugin architecture, with CRM records surfaced to internal teams through the site interface and stored within the site data layer. Operational scope covers the customer facing site and internal commercial and customer service teams in Canada, with governance focused on contact lifecycle workflows and form to team routing processes. The approach aligns the Automattic Jetpack CRM application with Fibrenoire CRM business functions while keeping configuration and operational ownership within the company web team.
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Fibrenoire ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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Fibrenoire PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Fibrenoire IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Fibrenoire
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO and co-founder | CXO | Finance | ||||
| VP Business Development | VP | Sales | ||||
| VP Sales & Engineering - Co-founder | VP | Sales |
Apps Being Evaluated by Fibrenoire Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-21 | Fibrenoire | Evaluated | Flexport | Flexport Platform | Real-Time Transportation Visibility | SCM |
| 2026-01-20 | Fibrenoire | Evaluated | Epicor | Epicor ERP | ERP Financial | ERP |
| 2025-12-15 | Fibrenoire | Evaluated | Acumatica | Acumatica Cloud ERP | ERP Financial | ERP |
| 2025-11-19 | Fibrenoire | Evaluated |
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SD-WAN | IaaS |
| 2025-11-18 | Fibrenoire | Evaluated |
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Point Of Sale | ERP Services and Operations |
| 2025-11-18 | Fibrenoire | Evaluated |
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Shipping Management | eCommerce |
| 2025-11-14 | Fibrenoire | Evaluated |
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Call Tracking and Recording | CRM |
| 2025-11-14 | Fibrenoire | Evaluated |
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Application Hosting and Computing Services | IaaS |
| 2025-11-14 | Fibrenoire | Evaluated |
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Benefits Administration | HCM |
| 2025-11-07 | Fibrenoire | Evaluated |
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Shipping Management | eCommerce |