First Class Air Support
11503 Champions Way,
Louisville, 40299, KY,
United States
Louisville, 40299, KY,
United States
1 502-240-0560
Aerospace and Defense
First Class Air Support Technographics
First Class Air Support Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by First Class Air Support and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 First Class Air Support employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that First Class Air Support has purchased the following applications: Quantum Control ERP for Aviation ERP in 2014, Microsoft 365 for Collaboration in 2018, Automattic Jetpack CRM for CRM in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems First Class Air Support is running and its propensity to invest more and deepen its relationship with Component Control , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing First Class Air Support revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First Class Air Support intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
First Class Air Support Tech Stack and Enterprise Applications
First Class Air Support ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Component Control | Legacy | Quantum Control ERP | Aviation ERP | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, First Class Air Support implemented Quantum Control ERP as its Aviation ERP to centralize maintenance, parts and procurement workflows, a deployment confirmed by Component Control customer listings. The implementation established Quantum Control ERP as the primary system of record for inventory control and maintenance tracking across the company, aligning avionics maintenance operations with parts management and purchasing processes.
Configuration centered on core Aviation ERP capabilities including work order management, parts traceability, inventory control, procurement requisitioning, and compliance record retention. The deployment emphasized structured maintenance workflow automation, technician work cards, serialized parts tracking, and centralized parts master data to support MRO activities and reduce manual reconciliation between inventory and maintenance tasks.
Operational coverage targeted business functions for maintenance, inventory and procurement within First Class Air Support, with governance oriented toward role based access, standardized workflow approvals, and consolidated maintenance documentation. The implementation narrative reflects typical Aviation ERP integration patterns where Quantum Control ERP serves as the connective backbone for maintenance operations, inventory accuracy, purchasing coordination and regulatory recordkeeping.
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First Class Air Support Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, First Class Air Support implemented Microsoft 365 for Collaboration to standardize communications, document workflows, and scheduling across its US-based aerospace and defense support operations. The deployment targeted a 50 person environment and focused on supporting operations, maintenance coordination, and administrative business functions. First Class Air Support Microsoft 365 Collaboration presence is visible on the company public website.
The implementation leveraged core Microsoft 365 services such as Exchange Online for consolidated email, Microsoft Teams for meetings and messaging, SharePoint Online for shared document libraries, and OneDrive for individual file sync, with tenant-level account provisioning and role based access controls typical for small enterprise tenants. Administration practices included centralized user and license management, basic security and compliance policy configuration, and structured folder and site permissions to govern document collaboration. The deployment was operated within a cloud first Microsoft 365 tenant model and documented on the corporate site as part of the company technology footprint.
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First Class Air Support CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2016 | 2016 |
In 2016, First Class Air Support implemented Automattic Jetpack CRM as its CRM solution on the company website. The deployment is configured as a site-embedded application that centralizes customer contact records and inbound web leads into a single repository.
Automattic Jetpack CRM is configured to support contact management and lead capture workflows, with form-driven ingestion of prospects and structured customer records for sales and support use. Configuration work focused on mapping website lead forms to CRM fields, tagging contacts for commercial aircraft support services, and establishing basic pipeline stages and email list segmentation consistent with CRM functional patterns.
The implementation is tightly coupled to the corporate website, so integration architecture centers on plugin-level data flows from the site into Automattic Jetpack CRM, enabling real time capture of inquiries and consolidated contact views. Operational scope is company wide in the United States, with primary business functions impacted including sales operations and customer support.
Governance for Automattic Jetpack CRM was established through site administrator roles and user permission controls, and workflows were adjusted to route web inquiries into assigned sales or service queues. The approach reflects a lightweight, website-centric CRM deployment suitable for a 50 person aerospace and defense services organization.
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First Class Air Support IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at First Class Air Support
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by First Class Air Support Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from First Class Air Support IT executives and key decision makers. This section highlights First Class Air Support's latest recorded technology evaluations, including Continuum Corridor Aviation Service for Aviation ERP on 2025-10-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the First Class Air Support digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-17 | First Class Air Support | Evaluated | Continuum Applied Technology | Continuum Corridor Aviation Service | Aviation ERP | ERP Services and Operations |
FAQ - APPS RUN THE WORLD First Class Air Support Technographics
First Class Air Support is a Aerospace and Defense organization based in United States,
with around 50 employees and annual revenues of $10.0 million.
First Class Air Support operates a diverse technology stack with applications such as
Quantum Control ERP, Microsoft 365 and Automattic Jetpack CRM,
covering areas like Aviation ERP, Collaboration and CRM.
First Class Air Support has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Component Control, Microsoft and Automattic.
First Class Air Support recently adopted applications including
Cloudflare CDN in 2022, Microsoft 365 in 2018 and Microsoft Azure Cloud Services in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of First Class Air Support’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates First Class Air Support’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete First Class Air Support technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.